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Gino Feruci Kebonjati Bandung
Ranked #79 of 226 Hotels in Bandung
Level Contributor
3 reviews
“Price tag not match with the hotel. ”
Reviewed 8 December 2013 via mobile

I stayed there with family. We booked 3 rooms. The bad things are: 2 of 3 rooms that we stayed, the aircon wasnt Cold. When we had shower, the floors was flood. It happened in our 3 rooms.

We could hear the voice from neighbour room. Very annoying.

For the breakfast was really bad. All food served Cold. Even the omelette.
The taste were below standart.

For the Price that we paid (IDR 650000) really not worthed. We rather go to favehotel or ibis, that have simillar Price.

Stayed December 2013, travelled with family
Helpful?
Thank Erick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 11 December 2013
Dear Mr. Erick

Warmest greeting from Gino Feruci Kebon Jati hotel,

On behalf of management, I would like to extend my deepest gratitude for your
stay with us and for your review about us in Tripadvisor.
We really apologize for all the inconveniences that you unfortunately experienced
during your stay, we will try our best to improve our service and facility and we will do evaluation to make sure all the inconvenience not happen again in the future. I hope, with your inconvenience not make you disappointed to stay with us in your next visit.
Once again, thank you for everything, looking forward to welcoming you in the future.

sincerely,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Very good service and thanks for pick up an transfer to airport...... very good service on all staff especially GRO Miyake and front line...... hope can get wifi on room whwn i come back again. Keep a good job andto all staff kerp a good job and give a very good service

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AZRYNASGROUP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 21 November 2013
Dear Mr. Azry,

Warm Greeting from Gino Feruci Kebon Jati Hotel

I would like to say thank you for your review about our hotel on TripAdvisor. Thank you for coming to Gino Feruci Kebon Jati hotel and stay with us. I wish, we give you our best on your visit in service and also facility. For Wifi, We hope in your next visit, the project already done and wifi connection can running well.

We waiting for your return to Gino Feruci Kebon Jati Hotel in your next trip.
Thank you for your stay and review, God Bless You.

Best Regards,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 November 2013

i've always trust tripadvisor's review, and having read good reviews by previous members convinced me to stay at this hotel for 4D3N along with my MIL & SIL. The purpose of our visit was to shop lots of kain from Pasar Baru for my SIL's upcoming wedding, and we did the right choice staying at this hotel as it is only a mere 8 min walk to Pasar Baru. The location which is right smack at the city is a plus point. The hotel is next to Bangi Kopitiam, and opposite a few Nasi Padang restaurants which opens 24hours. The free airport transfer is also a bonus. Breakfast selection for the 4days we stayed kept changing, so thats also a plus point.

1 suggestion in future that the hotel may consider, wifi access up to the room would be great because at the moment it is limited to the lobby area only.

I will definitely stay at this hotel in future. Exceptional services & great hospitality.

Room Tip: I stayed at room 323, but the view wasnt so great. Room 328 where my SIL & MIL stayed had a bett...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank izyan82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 19 November 2013
Dear Mr. Izyan 82,

Warmest greeting from Gino Feruci Kebon Jati hotel bandung,

Thank you for your time to write your feedback on tripadvisor,
On behalf of management, I would like to extend my deepest gratitude for your great experience
during your stay with us, your satisfaction is our goal.
I hope to see you again in the near future, once again thank you.

sincerely,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2013 via mobile

Stayed in the hotel for 4 nights. Overall the staff is good n friendly. However the room service is a little slow . Waited almost half hour for an extra towel n toothbrush. As mentioned by others the rooms lighting is not bright enough.the water temp for the bathroom is not good its either too hot or too cold n not in between. For breakfast food slection is good but not great . Location wise walking distance to the paskal food court n pasar baru .

Stayed November 2013, travelled with family
Helpful?
Thank Kreep1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 11 November 2013
Dear Mr. Kreep,

Warmest Greeting from Gino Feruci Kebon Jati Hotel.

Thank your for your time, to write your review during your stay at Gino Feruci Kebon Jati Hotel.
your review is very well awards for our hotel and will be evaluation for our service to all the guest, we will try to give better service in future and minimize negative comment as long as we able.
We really apologize for all the inconveniences that you unfortunately experienced during your stay with us.
I hope to see you again in the next future, once again thank you.

Sincerely

Heru Triyono
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gili Trawangan
Level Contributor
3 reviews
Reviewed 5 November 2013

We stayed with family and friends for 1 night at the Carrcadin-Gino Feruci Kebon Jati hotel. The Deluxe rooms are huge and spacious, and although they are somewhat Chinese-style old-school fitted out, we love the stay. We didn't know though, that the property did NOT have a swimming pool! Breakfast was marvelously laid-out, with a vast choice that was beyond our expectation. We had stayed at another Bandung Gino Feruci prior to this, and we were not too impressed at their breakfast array nor their food. Even afterwards a genuine apology from the hotel management was well arranged. However GF KebonJati made it up and we will surely return when we are on transit again in Bandung next time. However, there was a slight inattentiveness of the night security officer who was not allowing us to park right in front of the lobby eventhough there was no more parking space at the basement! He eventually allowed us after telling us that he may call us to the room if we must move our car - and that was around midnite!Perhaps that should be cleared out for the parking arrangements at the hotel. All in all, we are happy and nothing to complain about.

Room Tip: Our room at the corner was great, but perhaps higher floors are rather quieter. The street is busy a...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MutiNOV2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 7 November 2013
Dear Mr. Mutinov,

Warmest Greeting from Gino Feruci Kebon Jati Hotel

Thank you for your stay with us when you are transit on Bandung during your trip, even thought so many hotel in Bandung. I would like say Thank you for spend your time to write your review here, in TripAdvisor. Thank you for your Positive and Negative Comment, we will do evaluation to restrain your bad experience not happen again in the future. And i hope, the inconvenience not make you disappointed to stay with us in your next transit.

We waiting for your return with your family and Friend to Gino Feruci Kebon Jati Hotel.
Thank you for your Review and your stay,,

Best Regards,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 3 November 2013

Im really touching with a staff named Ms Miyake. Even though her English not very fluent, she try to help us to fill up our time in Bandung with her own idea of itinerary. 3 night stay there, this hotel really show how the hospitality service all about. Really impress how the management teach their staff. Overall stay are excellent, nothing to complaints everything really make us really happy Thanks Gino Feruci Hotel Bandung

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asfarul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 7 November 2013
Dear Mr. Asfarul,

A Warm Greeting from Gino Feruci kebon Jati Hotel

Thank you so much for your Excellent Review about us in TripAdvisor, and thank you for choosing us when you do your trip.
We really happy to know you are enjoy when you're stay with us, we hope you can share your best Experience to all of your friend and family. And please don't forget with Gino Feruci kebon jati Hotel if you return to Bandung.
Thank you again for your stay and review, and Looking forward to welcoming you again in the future,

Best Regards,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
1 review
Reviewed 28 October 2013

the deluxe rooms need lighting improvements. its ambience is "dark" - the sort of ambience one would associate with a massage parlor ! otherwise, room was clean, comfy and all amenities in working order.

breakfast spread is unimaginative. presentation and arrangement of spread must also be improved. staff efficiency average. i requested for scrambled egg and it wasnt even ready until i finished my meal !

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMansor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heru T, Hotel Manager at Gino Feruci Kebonjati Bandung, responded to this review, 29 October 2013
Dear Mr. M Mansor,

Warmest greetings from Gino Feruci Kebon Jati Hotel

On behalf of Gino Feruci Kebon Jati Hotel, I would like to extend my thanks for your stay with us during your visit to Bandung and for the time you are willing to spend to write a review about our hotel in TripAdvisor.
I apologize for all the inconveniences that you unfortunately experienced during your stay with us, and I Hope Gino Feruci Kebon Jati Hotel will be Better in the Future and we will improve our service and facility better. once again thank you very much.

Looking forward to welcoming you again in Gino Feruci Kebon Jati Hotel on your Next Holiday,,

sincerely,

Heru Triyono
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gino Feruci Kebonjati Bandung

Property: Gino Feruci Kebonjati Bandung
Address: Jl. Kebon Jati 71 - 75, Bandung, Indonesia (Formerly Carrcadin Business and Entertainment Hotel)
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #79 of 226 Hotels in Bandung
Price Range (Based on Average Rates): £
Hotel Class:4 star — Gino Feruci Kebonjati Bandung 4*
Number of rooms: 79
Reservation Options:
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