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“A pleasant short stay”

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Harris Hotel & Conventions Festival CityLink Bandung
Ranked #25 of 226 Hotels in Bandung
Certificate of Excellence
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A pleasant short stay”
4 of 5 bubbles Reviewed 11 December 2011

Recently my friend and I booked a package deal with a travel agency and they gave us a room at this hotel. We'd both never been to Bandung before and most of our friends who did recommended that we stay in a 5 star hotel instead as it would be much more reliable. But another friend of ours told us that this hotel had just opened and was conveniently located in the central area, so we decided to just go with it.

Anyways, we were very pleasantly surprised to see how clean and new the exterior of the hotel was. It was directly above festival mall which was pretty new as well. Upon check in, we went up to our room and it was not as big as we'd hoped but it was very, very clean and modern. The tv had many international channels as well. We didnt stay long as we'd wanted to explore the mall. The mall was spacious with very few shops opened cuz it was still new. It had a supermarket, handphone shops, bank, a salon that has really cheap services, J.co, a huge food court with a variety of food choices ranging from italian, japanese, indonesian, chinese etc.

In terms of location, there weren't a lot of things to see or do around the hotel. We basically took a cab everywhere. And you have to get out early if you wanna reach your destination in time cuz of the massive jams.

In terms of the hotel, the breakfast spread is superb! A huge variety of delicious food sorting from asian cuisine to western food. It even had a cheese platter and an egg counter and a huge salad bar. Lunch was not bad as well but it isnt a buffet. The hotel staff there are all really friendly and nice and would go out of their way to ensure your hotel stay is as comfortable as possible. They even went to such lengths as to arrange a massage for us from a spa outside of the hotel so we could have it done in our room. So that was nice. They recommended a nice place called The Valley for dinner which is a restaurant on top of a hill. Would highly recommend you to go around sunset as it has an amazing view of bandung. But remember, leave early! At least 2 hours before.

So overall i'd definitely recommend this place to you all. Two thumbs up!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank F2106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, 27 July 2015
Dear F2106,

Thank you for choosing HARRIS Hotel & Conventions Festival Citylink during your trip in Bandung. Your review are very much appreciated and an encouragement for us to continue to provide outstanding service. We will be waiting for your next visit in our hotel.

HARRISly Yours,

Haris Somantri
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

443 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 December 2011

I was stay at this hotel around second weeks of October 2011. I've got promo room for deluxe which has very cheap room regarding their facilities. I only pay Rp.498.000,00 for 1 night. Though the room was small, but its design very modern, clean, with a big flat TV screen, carpets, and large windows.The bed was good, the sheet is fine, the refrigerator,sleepers,tea n coffe table was clean.The only bother me was the bathroom, it was small shower,with the door is need to close first if we want to move to the toilet. Second thing bit annoying was the pool in front of the lobby area,where everyone chek-in and out can see the pool. Moslems were not comfortable with this. The area for kids was good, the mall at the under the hotel make it easier when we book the hotel without breakfast, you only need to go down the escalator from the hotel to reach the mall.Locations is near the highway area,it helps when bandung is famous because of the traffic jam.
Almost forget,that though reception is nice and fast on serving the online booking customer,but they won't gave us a room till 2 pm.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 October 2011

Love the room, breakfast, massage. Hotel staffs are friendly and helpful. Always smiling.

Would love to stay here again.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaAuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed 26 October 2011

Great value for a 4-star hotel. Rp 1,404,000 for a twin room for 3 nights. Yes, this hotel is only 3 months old and what is great is that everything is working - from the toilet to the aircon to the lights. Everything is with an orange theme - orange toothbrushes, orange soaps, orange trimmings on the bedcovers, orange mini bolsters... They also provide a pair of quirky orange bedroom slippers. The hotel staff are very friendly and professional. Exceptional concierge service by Benk. He was knowledgeable and also helped us book time slots for our massages at the spa salons. When we were out late in town on Friday night, we could not get a taxi back. We called Harris and they sent one of their off-duty staff to come pick us up. On the downside, location is not central but near enough to the highway and the airport. The bathroom is a bit squeezy but it serves its purpose.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Harris Hotel & Conventions Festival CityLink Bandung, responded to this review, 27 July 2015
Dear Jean W,

Thank you for choosing HARRIS Hotel & Conventions Festival Citylink during your trip in Bandung. Your review are very much appreciated and an encouragement for us to continue to provide outstanding service. We will be waiting for your next visit in our hotel.

HARRISly Yours,

Haris Somantri
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed 18 October 2011

Pros:

1. What I like most of this hotel: IT IS NEW! I love to stay at new hotels. In July 2011 this hotel was even not officially launched yet. Still soft opening period so I got an opening promo rate: around IDR 300,000! (USD 30) for a 4 star hotel. Pretty nice. Don't you think?

2. Another strong point: it has wifi in each room, free, unlimited, and VERY FAST.

3. It connects to Festival CT Link, a new mall in Bandung. So, it's easy to find food every time you feel you want to eat.

4. There's also a children playing club, and just next to the hotel, there is a car wash in case you need it.

Cons:

1. The swimming pool is located a bit above and overlooking to the lobby through a glass window. It's also too narrow. I think the existence of the swimming pool is a bit forced.

2. Nothing else. I highly recommend this hotel for a short stay in Bandung.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank awe2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 28 September 2011

On a sudden trip to Bandung, I was finally check in to the hotel at 02.30 am. The offered rate was very fair as this hotel was new and they offer verry attractive rate. I got the rate from the travel agent, and suprisingly it was cheaper than walk in rate. (IDR 395,000 compared to IDR 465,000 - room only). It is definitely a brand new hotel so you can expect everything is in their most fit shape.

The location is a bit far from down town, but for a town as large as Bandung, far means not more than 30 minutes aways by local taxi. Not a big deal.

The lobby is located on the 3rd floor, as the first floor is used as entrance to Lotte Mart. Not sure, but this part seems not the public entrance to the market.

First impression from the hotel and the staff is that they are so Harris. Staff outfit, chossing of the decoration, and the smiles. And the one that I like at Harris is the prices quoted in the room service and laundry is nett. Un like the others that quote the price as ++, in Harris we do not have to recalculate of how much we sped for our consumptions.

The room is clean, quite, and comfort. No complain. An aromatherapy was provided, as well as Harris hug pillow that is for me was quite funny. Wish my beloved one join me this trip :(

Apparently the swimming pool is more a decoration than a facility. It is located just beside the lobby. The pool is raised a bit from the floor so when you swim, you will obviously exposed to everyone.

Have no change to take breakfast as I have to go right in the early morning. A very short trip indeed, but I enjoy my experience staying in the hotel.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank id02910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 25 September 2011

More ideal for couple because of the bathroom design(maybe not all room are the same).
Link to convention centre and shopping mall with supermarket but need a cab to factory outlet .
A deposit required if one need to have the mini bar unlock.(excusable,maybe many hotels have bad experience on guest finishing the chocolate without the money to pay when checking out)
No complimentary breakfast for me(excusable,on promotion rate).I pay for my breakfast there for 2 morning as no nearby stall around that I know of in the morning.
Breakfast bill was quite reasonable and food was not bad(to me) because not much guest to compete with .Eat until I nearly drop(no one watching but I am not one who waste food)
Staff friendly and hotel is clean.Impressed by the security staff.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agongkia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harris Hotel & Conventions Festival CityLink Bandung

Property: Harris Hotel & Conventions Festival CityLink Bandung
Address: Jln. Kopo 241, Bandung 40234, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Bandung
#10 Business Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Harris Hotel & Conventions Festival CityLink Bandung 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Experience Bandung...Only 5 minutes from the Exit Pasir Koja, 20 minutes from Hussein Sastra Negara airport and 30 minutes from Kebon Kawung St. Hall railway station. Connected to the Festival CTLink Mall, which offers a huge variation of entertainment, shopping, and culinary options. ... more   less 
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Also Known As:
Harris Hotel And Conventions Festival Ctlink Bandung

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