I stayed for 3 nights at Ibis on early August 2014 yesterday, this is my 2nd time there. While for my 1st experience with Ibis ended with excellence moments, not for the second time around.
I dont know whether it is caused by Lebaran's holiday moment or else, but the first day i checked in there it took me almost 45mins to get to the front desk (i came around 11am), the queue were horrible, and it get worse minutes by minutes. When i already in front of the front desk officer, he told me that i can't get to my room at once and i need to wait until 2pm to received my room key card without any explanation why, and that's not what get into my nerves at the end. When i returned back to the front desk at 2pm as requested to get my room key, they told me to get in line on queue again, which took me around 15mins till i received my room key card, oh my goodness!
On second night, when i returned to my room i saw that i didn't get my bath mat after being cleaned, but luckily in a minute the room service knock on my door and deliver my bath mat without me called and asked for it first. But then on third night, i didn't get my bath towel change, both of them.
Room and the hallway are clean and very spacious with comforting in-room equipment. Staff are nice. Place in the strategic location next to Trans Studio mall and in the heart of Bandung, it is very easy to go everywhere with public transportation.
Maybe it's just not my luck this second time around stayed at there, since it is too crowded and discomforting. Not recommended to stay there during lebaran holiday, because you wont get any quiet satisfaction (too many children who's yelling and running in the hallways)
- Official Description (provided by the hotel):
- Mr Patrick Sibourg, the manager of the ibis Bandung Trans Studio hotel, would like to welcome you. The largest ibis hotel in Asia, strategically located in Bandung Supermal and Trans Studio, the biggest indoor theme park in Asia. Easy access from toll road exit Buah Batu, 20 minutes from Husein Sastranegara Airport, ibis Bandung Trans Studio featured by 606 new ibis generation rooms (including 222 connecting rooms), Oopen Restaurant & Bar, 24 hour room service, meeting rooms, laundry service, 4000 parking facilities, safety box, internet connection & free Wi-Fi, and self service buffet breakfast. ... more less
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