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“Beautifully Refined!”

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Sheraton Bandung Hotel & Towers
Ranked #14 of 230 Hotels in Bandung
Certificate of Excellence
Bali, Indonesia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautifully Refined!”
Reviewed 23 August 2014

This resort has just finished its major renovation and now it’s transforming into something new! Beautifully designed, chic yet luxurious, with flowers shape everywhere. Stayed in Garden Access with private terrace and beautiful backyard, super comfort bed and love the rain shower in the bathroom!

Breakfast at Feast is a must, lots of food variety to start your day. If you stay in towers room you can have breakfast in their dedicated lounge, they also have evening cocktails for free!

The main lobby is so pretty with its huge chandelier and breezy fresh air. The staff is so friendly and helpful. The location itself ( in Dago) is an add value as it’s close to famous factory outlets and restaurants.

If you travel to Bandung, Sheraton is just a perfect place to stay!

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Saepudinov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 27 August 2014
Dear Mr. Saepudinov,

Thank you so much for your kind review and the beautiful photos you shared. We are delighted to know that you enjoyed your stay and love our transformation. We do look forward to seeing you again soon.

Best regards,
Masri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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477 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
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  • Dutch first
  • English first
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  • Indonesian first
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English first
Jakarta, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2014

The newly furnished rooms is fantastic , very comfortable . Love the design . The outdoor patio is nice place for coffee . The new resto is also very nice, love the patio area, dining and relaxing with the breeze of Bandung weather . Perfect !!! Mr Tofan Kurnia is very helpfull during my stay . He gave me alot of information for my families . All 5 rooms was closed by that make our stay easier.

Room Tip: The best room is the lower ground with private garden . Quite and very relaxing.
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  • Stayed December 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Budi008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 24 August 2014
Dear Mr. Budi008,

Thank you very much for your review and compliment. We are delighted to know that you had a memorable stay and love our transformation. We have also conveyed your kind compliment to our associates especially Tofan Kurnia. We look forward to seeing you and your family again soon.

Best regards,
Masri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014

The staffs are very friendly and helpful, playground area's very nIce. The room was beautiful and clean. We love to stay at this hotel especially for holidays and I will recommend my friends to stay here.

Room Tip: Just to website
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Evie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 22 August 2014
Dear Ms. Evie G,

Thank you for your review. We are happy to know that you had a memorable stay and had an opportunity to enjoy our new Play@Sheraton.
We hope to see you again soon.

Best regards,
Masri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 19 August 2014

Definitely one of the best hotel in Bandung! Stunning transformation with the most friendly and sincere staff makes my stay worthwhile every single day! Not to mention, serving one of the best local dish..the SUP BUNTUT. A must try. And I love you all at Sheraton Bandung!

Room Tip: Towers Room will give you a beautiful sunrise view
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  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank yanchow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 27 August 2014
Hello Mr. Yanchow,

Thank you so much for your review and sincere praise. We are delighted to know that you had a memorable stay and love our transformation. We do look forward to see you again soon.

Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 19 August 2014

sheraton bandung hotel and towers gave me a different impression of indonesia, and it was good and comfy staying in this hotel, it make me feel safe. serivices was excellent and food from the restaurant was amazing.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lxxsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 19 August 2014
Dear Mr/s. lxxsc,

Thank you for your kind review. We are happy to know that your stay with us has made a good impression of the country. We look forward to see you again soon.

Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 August 2014

Good staffs, smiley faces are around the Hotel. Nice bed. Spacious bathroom with strong shower.
Buffet is available for breakfast and lunch, not that much variation. The vegetable juice is a must try! Love it so much. The "seared sea-bass" was yummy. However, it will be better if the Hotel could take care of the smell in the restaurant. I opted to dine outdoor since i did not want to carry the aroma/stench of the restaurant with me, but had to bear with the cigarette smell. There should be a smoking free outdoor dining seating, or the an air purifier could be installed indoor. Overall, quite a satisfying dining experience.

Room Tip: Some rooms on 2nd floor have direct access to pool, which are same floor with the restaurant.
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Cloud23H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 19 August 2014
Dear Mr/s. Cloud23H,

Thank you for your review and constructive feedback. We are happy to know that you enjoyed your stay and like the overall dining experience. We have also taken note on your comment for our further follow up.
We look forward to seeing you again in this near future.

Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2014

My last stay @Sheraton Bandung was on July 2014 and it has always been a great experience to stay there. The location is not so far from town as well as to the famous Tangkuban Perahu and Lembang. The staffs are very friendly and helpful. The ambience is very nice, especially after the renovation, the hotel looks more fresh with the new appearance. Unfortunately I didn't have chance to try the swimming pool, which I definitely will do on my next visit.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank mein_erma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBandung, General Manager at Sheraton Bandung Hotel & Towers, responded to this review, 19 August 2014
Dear Ms. mein_erma,

Thank you so much for your kind review. We are happy to know that you had a great stay and enjoyed our hotel transformation. Definitely you should come back to enjoy the pool.
We do look forward to see you again soon.

Best regards,
Masri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Bandung Hotel & Towers

Property: Sheraton Bandung Hotel & Towers
Address: Jln. Ir. H Juanda No. 390, Bandung 40135, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Bandung
#5 Family Hotel in Bandung
#5 Romantic Hotel in Bandung
#7 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Bandung Hotel & Towers 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sheraton Bandung Hotel & Towers is a five star hotel in Bandung which affords the ideal location for both business and leisure - surrounded by picturesque mountain scenery yet is just minutes away from Bandung's central business district. Set in expansive landscaped gardens, the hotel accommodation features 156 newly renovated Guestrooms, Towers rooms and Suites. It nestles amid the cool mountain air of the Dago Valley, providing the perfect base for a leisurely weekend of golf, shopping or entertainment. This Bandung five-star hotel is just a 30-minute drive from Husein Sastranegara Airport and 20 minutes from the Bandung Train Station. Sheraton Bandung Hotel & Towers a five-stars hotel in Bandung with resort styled facilities, ushers in a new era of contemporary elegance with a dynamic upgrade, highlighting eye-catching lifestyle orientated decor with some Art Deco design features. ... more   less 
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Also Known As:
Sheraton Bandung Hotel And Towers
Bandung Sheraton

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