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“Wonderful & Fantastic Stay!!”
5 of 5 bubbles Review of The Papandayan

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The Papandayan
Ranked #13 of 226 Hotels in Bandung
Singapore
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Wonderful & Fantastic Stay!!”
Reviewed 14 March 2014

The Papadayan is a fantastic hotel. Stayed for 5 days, 4 nights from 8 - 12 March 2014. My husband's bday is on 11 March, they prepare a cake and the staff sang a bday song, a very fantastic night, absolutely make his day and he is over the moon.

Thank you so much to all the staff, fantastic initiative! Keep up the good work.

We were upgraded to Suite which is so pleasant and the room is sooooo beautiful. Highly! Highly! Recommended.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
papandayan88, Guest Experience Manager at The Papandayan, responded to this review, 19 March 2014
Dear Fiza

Warmest greetings from The Papandayan,

Thank you very much for taking you precious time to write a review about The Papandayan on TripAdvisor.

I'm delighted to learn that you have enjoyed your stay at our Hotel. The birthday cake was the least we can give for your husband on his birthday.. it was our pleasure that it made his day!!

I appreciate your kind comments and have shared them to our associates who will keep striving to meet if not exceeding our guests' expectations in the future endeavour.

We all look forward to having another opportunities of serving you back at The Papandayan in the near future.

Best regards,

Susy Chandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

408 reviews from our community

Traveller rating
    200
    155
    31
    13
    9
See reviews for
149
59
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103
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2014

Book this hotel base on this site review. Place was clean and classy. Breakfirst spread was wide, with lots to choose from. We were even given a rainbow cake as a gift as it was for our honeymoon. Will recommend this to my friends.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blayer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susy C, Guest Experience Manager at The Papandayan, responded to this review, 28 March 2014
Dear Blayer

Thank you for taking your time to write a review about The Papandayan on Trip Advisor.

It is our pleasure to learn that you and your wife have enjoyed your stay at our hotel and that it has met your expectations. We also appreciate for complimenting our breakfast with lots of varieties to give more options for all of our Guests.

Thank you for sharing with us and once again, congratulations on your wedding, best wishes for your future together.

We all look forward to another opportunity of serving you again at The Papandayan in the near future.

Best regards,

Susy Chandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 February 2014 via mobile

Stayed here from 11-17feb
5star hotel with 10stars service!
Overall we are very satisfied with our experiences here,from the quality of the rooms to the very friendly staffs who would attend to your every needs with a smile.
Please visit here if you are planning to stay in bandung!

From guests from room,
310,503 & 518

Stayed February 2014, travelled with family
Helpful?
2 Thank Ridz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susy C, Guest Experience Manager at The Papandayan, responded to this review, 28 March 2014
Dear Ridz H,

Thank you for your very kind comments about The Papandayan.

It is our greatest pleasure to learn that you were very satisfied by the quality of our rooms and the level of service from our associates. I have passed on your comments which we believe it would motivate us to provide service that exceed our guests' expectation.

We are looking forward to welcoming you back to The Papandayan in the near future.

Best regards,

Susy Chandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
129 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 February 2014

Visiting for business meeting, great ambience for meeting room. Food is great with variety traditional food and western, my kids really love the menu. Pool is beautiful with good jacuzzi. Room is nice

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rahadhian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benni H, Executive Assistant Manager at The Papandayan, responded to this review, 15 February 2014
Dear Rahadhian,

Warmest greetings from The Papandayan,

Thank you very much for taking you precious time to write a review about The Papandayan on TripAdvisor.

I'm delighted to note that in overall you had enjoyed your business meeting at our Hotel. I've personally shared your comments to our team members who will keep striving to meet if not exceeding our guests' expectations in the future endeavor.

We all look forward to having another opportunities of serving you again soon.

Best regards,
Benni H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2014 via mobile

I stayed here with my mom and dad for 1 night. We had really nice time here. The swimming pool is beautifull, the jakuzzi is fantastic, beside the jakuzzi there is a really cold pool, i dont know what is it for btw.
The room is luxury and also the dinner there is yummy. I had sushi, and other food..

Stayed December 2013, travelled with family
Helpful?
2 Thank Mega D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benni H, Executive Assistant Manager at The Papandayan, responded to this review, 11 February 2014
Dear Mega D,

Warmest greetings from The Papandayan,

Thank you for spending your precious time to write a review on TripAdvisor.

I'm delighted to know that you're happy staying with us relating to the room, swimming pool, Jacuzzi and the dinner. I appreciate your positive review as it allows us to continually strive to be better in the future.

Please feel free to contact us if your travel plans bring you back to Bandung.

Best regards,
Benni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bekasi, Indonesia
Level Contributor
317 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 1 February 2014

I stayed here for a meeting. The hotel is luxurious and everything looks like it should be. We had the meeting on the lower floor meeting room and after the meeting late in the night I found a small garden with waterfall illuminated with lights. There is some chairs also so we can seat and enjoy the environment and continue talk with my colleagues. This spot is really nice for photography.
Dinner and breakfast also delicious with many menu option. Service also good.
The swimming pool is big and good. But, we must go through restaurant area and the pool is located in front of ballroom. It made me feel uncomfort when I was swimming and many people standing in front of the ballroom and looking over to the pool.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samuelpas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benni H, Executive Assistant Manager at The Papandayan, responded to this review, 11 February 2014
Dear Samuelpas,

True-hearted greetings from The Papandayan.

Thank you for staying at our Hotel and spending your time writing your review on TripAdvisor.

I'm happy to know that your journey from the day you arrived until departed has met your expectations. I've noted that you enjoyed our garden and its waterfall that we always maintain from time to time to give another greenery ambiance in the middle of city. I also appreciate for complimenting our breakfast and dinner with lots of varieties to give more options for all of our Guests.

In this occasion, I have also noted the inconveniences relating to the location of our swimming pool. In order to access to the swimming pool, there's another way to go, is from the left side of lobby area.

Once again, thank you for sharing with us. We all look forward to another opportunity of serving you again soon.

Best regards,
Benni H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 January 2014

Sourced for a hotel in Bandung through Tripadvisor. It was indeed value for money. Only stayed there for 2 nights with 2 twin rooms, Fri-Sun. And i only need to fork out SGD$150 (split to 4 pax). When we reached the airport, the driver displayed my aunt's name wrongly. They got the salutation wrong and spelled wrongly. Haha. But it was quickly forgiven because the driver is goodlooking. Double haha. Their Classic Room. Toilets were clean too. Air con was abit strong in #108 even though we put it 30deg. Didnt get to try their swimming pool but i walked past it and the size was not that big but sufficient for 2-3 famlies, otherwise it will be cramp. Deepest is 1.3metres i think. Buffet breakfast was at Pago restaurant...service staff were all polite and smiley. Had dinner there for 2 nights. The second night i.e. Saturday night, they had this 'Pasar Malam' where they not only served hotel food, but they serve food like hawker centres situated at the non aircon part of the restaurant. The chef and staff will help to cook on the spot and serve for you. All these only for 160,000rupiah per pax. Sat nite we called 2 masseuse up to our room for a body massage cos we were too tired from the shopping at Pasarbaru. The massage wasnt that fantastic actually but satisfactory. Overall was a very satisfied stay in Papandayan.

Room Tip: Get the rooms facing the garden. Mine were #108 & #112. #108's air con was abit too strong e...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adila J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benni H, Executive Assistant Manager at The Papandayan, responded to this review, 30 January 2014
Dear Adila J,

Warm greetings from The Papandayan.

Thank you for spending you precious time to share your experience through TripAdvisor.

I'm delighted to note that in overall you had enjoyed your journey from the day of arrival to departure. I've personally shared your comments to all of our associates It will indeed motivate them to keep striving to be even better in the future.

I've also noted some points you mentioned which need improvements relating to the signboard and air conditioning. Rest assured that these shortcomings will not re-occur in the future.

I appreciate your review and look forward to another opportunity to serving you again soon.

Best regards,
Benni H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Papandayan

Property: The Papandayan
Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Bandung
#8 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
#18 Business Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Official Description (provided by the hotel):
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 
Reservation Options:
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Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung

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