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“Unrecommended”
Review of Vio Hotel Pasteur

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Vio Hotel Pasteur
Ranked #30 of 331 Bandung B&B and Inns
Reviewed 15 December 2012

The staff were so disappointing. When we booked the room by phone, they said the price is 470k. But when we checked in, they said the price is 570k. We had to argue first to defend the price still 470k. Another thing is the car park. We have no option other than vallet parking. We have to pay extra 10k for that. Won't stay here anymore..

  • Stayed: December 2012
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6  Thank gyatmaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 32 of 64 reviews

Reviewed 20 October 2012

This was my second stay at this hotel. Stayed for three nights for a business trip. I've got a Deluxe room at the fifth floor, just a few step from the elevator door (unlike my room on the first stay which I had to through gloomy passage to get into). The room was facing the Terusan Pasteur Street, which is the busiest street in Bandung because very near to the Toll gate. I love the city view, but unfortunately the noisy sound from the vehicles was so loud and it never stop. I didn't have very nice sleep because of that. Apart from the noisy sound, I love the room. It's clean, more spacious, and have coffee/tea maker. The bathroom was small and unfortunately the shower was so weak when I used the hot water. The breakfast was so simple and okay for me. The restaurant was still small and still not enough seat for guests, when the hotel was highly occupied. I even had to share a table with a man I didn't recognize. And the drop-off service disappointed me this time. I asked a drop-off service to a shuttle car pool just few hundred meters from the hotel. They asked me my phone number when I made the reservation to confirm the availability of the car. They never called me. And when I asked them on the time I needed it, they said there was no car. They suggest me to take a motorbike-taxi (ojeg) and definitely I refused to because I brought a heavy luggage. Finally they managed a taxi for me. But still I disappointed because I have to wait quite long. Overall a nice boutique hotel and okay for short business trip.

Room Tip: Room on lower floor has stronger shower. Ask for room that not facing directly to Pasteur street as...
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  • Stayed: October 2012, travelled on business
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3  Thank miu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

I booked a family room, one queen size bed and one single to stay with my wife, my kid of 6 and mother-in-law.
We arrive late from Jakarta 23:30. Lobby was dark, no problem. Staffs helpful. We asked for two key cards and was refused saying one per room. We told reception we would go out different time and not returning same time but no hope.
Going into the room,
1. It is dark, not enough lights. The tea preparation area has no light.
2. No Closet, no baggage stand, we have to put all our baggages on the floor and difficult to unpack.
3. There is a place (small) to hang your clothes, but, for a family room, there are only two hangars. I hink it is reasonable to have at least one for each person (3 minimum). They have three bottles of drinking water though.
4. One chair in the family room so we cannot even play musical chairs.
5. No face tissue.
6. The toilet is small, ok, bigger than some Japanese toilet cube, but no where to hang your clothes or put your toileries.
7. No spare toilet tissue. the only roll there almost finished. With four of us, we just finished the last one in the morning. Lucky, we do not need to declare emergency. Some Hotels keep an extra roll in case there is only one tissue stand/holder.
8. For Family room, they should expect at least three adults otherwise guests should have book just a double room. But there is only two sets of bath towels.
9. Windows are not sound proved. We can hear when there is car passing by on the road. Morning prayer from the nearby Mosque at 4:00 wake us all up.
10. No make-up desk in the room, very inconvenient for ladies.
Too many negatives points, but, they have some good one also
1. Friendly staffs,
2. Breakfast still ok although choice is not much.
3. Tried dinner and food is good at reasonable price.
I put all these here is to let them aware to improve. VIO pasteur is a new hotel. I hope they can try to improve before they go out of business. Some of the above can easily be improved and a few quite difficult.

  • Stayed: September 2012, travelled with family
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5  Thank EdmondJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2012

I was booked to this new hotel recommended by a friend cause located near Toll Pasteur for a weekend over night stay. Small but chick hotel, went through small problem on arrival cause reception can not find my booking, luckily after cross checking to the booker I was already allowed to register and immediately roomed to the 5th floor. Tiny room but clean, has a big LCD 32inch TV, had a tea/coffeemaker with some limited tea/cofee.sugar sachet (no tea spoon provided) perhaps housekeeping forgot to. Twin bed that I asked had a big size bed, but the working table has no chair? I asked reception before we went out for dinner those missing things however it never came when we returned late evening. bed night sleep was ok, but bath shower drain did not really work - Indonesian Breakfast located on the 1st floor was good. Juice provided, There is a balcony for smoker and I had additional b'fast for my son but can not be charged to the room so paid after bfast immediately. Cause no minibar in the room but no minimart within property nor vending machine - no big problem cause supermarket is just a walking distance from the hotel. Overall stay not bad, staff are keen to help for a late check out request on Sunday. The hotel is not fit for a big family but good for Single/couple travellers

Room Tip: Higher floor facing street, twin bed big enough for indonesian size if you have to bring kids
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  • Stayed: May 2012, travelled with friends
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4  Thank Rudy_Haryadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

I stayed at this hotel for 6 nights during a business trip. I mainly choose this hotel based on the location, which were just accross to my shuttle pick-up point to a factory near Padalarang. The hotel is very popular to local travellers and always full no matter it's weekend, holiday, or even weekdays. On my first day, they gave me a room which not clean enough and smell like cigarette's smoke. They said it was a non-smoking room. That sure would be a problem for this hotel that only 2 months old. I couldn't stand it and immediately asked to switch my room. Then finally, I stayed on one of the Deluxe Room on third floor that facing Bandung Trade center. The room was clean and comfortable enough. The bed was clean. There was a large 32 inch TV in front of the bed, which I would say too large for the size of the room. They have in-room safe deposit box. The internet was okay for Indonesian standard. No tea/coffee maker for Deluxe Room, but you can ask for hot water in a jthermal jug for 5000 IDR. The bathroom has standing hot-and-cold shower, a toilet, and provided with standard bathroom amenities. The towel sometimes not clean enough (has yellowish stain or brown stain), so better do check before use your towel. Breakfast time would be horrible if the hotel is full. I went for breakfast by 6.30 am every morning and it already hard to find seat. The menu were so simple and quite boring for long-stayer like me. On the last morning, I went to receptionist for check-out and found out 60000 IDR room-charged that wasn't mine. They checked it and said sorry for the uncomfortable event. Overall, this hotel was very simple and on a budget quality. It's okay for a business trip, but I would prefer nicer hotel for vacation. One more thing, they had a paid shuttle car. You can rent the car for minimum 3 hours at 75000 IDR per hour or you can ask the shuttle to drop you at one place for 20000 IDR per person.

Room Tip: If you are not comfortable with the room they gave you, immediately ask for change.
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  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank miu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: December 2017, travelled with friends
Thank Mutiaratiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: January 2018, travelled on business
Thank Muhammad Ridho F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vio Hotel Pasteur

Address: Jl. Dr Jungjunan no. 154 | Pasteur, Bandung 40163, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #30 of 331 B&Bs / Inns in Bandung
Price Range: £17 - £27 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Vio Hotel Pasteur 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
A simply elegant hotel in Bandung, Hotel Vio Pasteur is situated close to the city's commercial and shopping area only 10 minutes from Husein Sastranegara International Airport. Hotel Vio Pasteur is another choice of a place to stay that worth to be considered in the so-called Paris Van Java. Just 100 meters away from Pasteur High-way gate from Jakarta. A Great Choice of meeting or gathering event with warmest atmosphere ... more   less 
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