I knew this property by a recommendation of a friend..my friend had a nice experience here..so i decided to choose this hotel for family vacation at 17th august for 3 rooms..illegal immigrant,the street and picnic at green grass..
The property was located at sersan bajuri road,lembang..beside kampung gajah recreational spot bandung..i arrived at 11 am..met the front office,asking them for early check in..1 early check in room for my parent and my 8month pregnant wife..finally they gave us early check in around 1.30pm..we entered the room while waiting 2other rooms to be prepared..(they said,rooms were still being prepared..and the receptionist said that rooms will be ready at 2pm)
We waited almost half an hour,the rooms still not prepared yet..lots of excuse..this is the problem that made me a little bit dissapointed with the service..very unprofessional and unprepared..but maybe i was in a bad luck..had a first bad experience with stevie g..and also the key card wasnt work well..needed to be upgrade everytime we want to entered our rooms..
1. Unprepared staffs..either the receptionist or the housekeeping..bad teamwork..
2. Key cards error all the time..(maybe when i came here,their system was down..but as a hotel,no matter what the problem are,u need to fix it asap,rite)
3. Too noisy between 8am till 5pm..considering kampung gajah beside this property
4. Some spots on the property..just like on the couch and on the wall (this point didnt bother me alot)
1. Even the staffs were unprepared and unprofessional,but they keep smiling..tried to fulfill our need just like providing a router for us to access wifi in the room..quite fast..thanks to housekeeping called yanto..
2. The design of each rooms are quite unique..
3. The pillow made from micro dacron..uber soft..love it..
4. The view of the hotels and the bistro called Maja house..the apple crumble was top notch
5. Love the illegal immigrant theme
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Agoda, Evoline ltd and HotelQuickly so you can book your Stevie G Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.