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Reviewed 20 November 2017

Have stayed in this luxury hotel in two occasions. This is the most preferred luxury hotel in Bandung. From arrival, during stay until departure, all staff were very friendly and willing to assist you. Highly recommending the Trans Luxury Hotel whenever you are in business travel to Bandung.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank inyomana592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded 27 November 2017

Dear inyomana592,

Thank you for taking the time to share your excellent experience at The Trans Luxury Hotel Bandung on TripsAdvisor.

We are more than glad to know that you enjoyed our facilities and service during your stay. Your Kind compliments over our luxurious facilities, unforgettable experience during arrival until departure, and friendly staff, are highly appreciated.

Once again, thank you for this kind review and we are looking forward to welcoming you again at The Trans Luxury Hotel.

Warmest regards,
Farid Patria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

I stayed at 5-8 November 2017, i stayed for business and bring my family. A very great ambience seem all is great in design..room..and great swimming pool..i am so glad that the play ground for kids is so amazingly helpfull and nice for my daughters to play whole day there..and water playground at the swimming pool also very nice and give a best time for family stayed there..

I just found that breakfast need much much improvement..tasteless and not like other 5 star hotel..

Wishing i could be back again soon there..

Stayed: November 2017, travelled with family
Thank Yock Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded 22 November 2017

Dear Yock Y,

Thank you for sharing your memorable experience at The Trans Luxury Hotel on TripAdvisor.

It is such a pleasure to know that you’re satisfied with our overall services and facilities. Your kind word over the great hotel ambiance, great hotel interior and room facilities, The Pool facilities that kids friendly, the Kids Club facilities with various kids activities are truly appreciated. Also, your feedback has been brought to our attention and will be reviewed and improved immediately.

Once again, thank you for this review and we are looking forward to welcoming you and family again at The Trans Luxury Hotel Bandung at near future.

Warmest regards,
Farid Patria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

The room is big and good view. When I get something problem and the serviceman quick to support and every day check to service take care. the location near the mall easy for shopping and dinner with my friend

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nutchornp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded 22 November 2017

Dear nutchornp,

Thank you for sharing your memorable experience at The Trans Luxury Hotel Bandung on TripAdvisor.

We are so glad to know that you enjoyed our facilities and service during your stay. Your kind words over our spacious room, great view from the room, exceptional service from our staff, and our strategic location in the Integrated Trans Studio Bandung Complex.

Once again, thank you for this kind review and we are looking forward to welcoming you again at The Trans Luxury Hotel Bandung at anytime soon.

Warmest regards,
Farid Patria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

The hotel is nice, the room is huge, clean and comfortable.

I arrived early in the morning. The receptionist was very helpful and friendly.

The swimming pool was awesome, warm water, we enjoyed the hotel.

Unfirtunately, the breakfast menu was poor, cannot be compared with other 5 stars hotel. The price for breakfast buffet was expensive, limited choice of menu, and tasteless. I was expecting the breafast would be much much better.

Stayed: October 2017, travelled with family
Thank Ramaarpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded 20 November 2017

Dear ramaarpa,

Thank you for sharing your memorable experience at The Trans Luxury Hotel on TripAdvisor.

We are so delighted to know that you’re enjoyed our overall services and facilities. Your kind word over the spacious room, cleanliness and comfortable room facilities, and very helpful and friendly staff are highly appreciated. Your feedback has also been brought to the related department head to be improved.

Once again, thank you for this review and we are looking forward to welcoming you again at The Trans Luxury Hotel Bandung at anytime soon.

Warmest regards,
Farid Patria

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Reviewed 16 November 2017

I stayed at this hotel with mw wife and my daughters. The service of this hotel was very good. The facilities is very nice and complete. I will come again to this hotel & recommended to my colleague to stay at this hotel.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank imadetisnaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded 20 November 2017

Dear imadetisnaj,

Thank you for sharing your memorable experience at The Trans Luxury Hotel on TripAdvisor.

We are so glad to know that you’re satisfied with our overall services and facilities. Your kind word over the good service and also our complete facilities are highly appreciated.

Once again, thank you for this review and we are looking forward to welcoming you and family again at The Trans Luxury Hotel Bandung at near future.

Warmest regards,
Farid Patria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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