I stayed 3 days 2 nights and I was impressed with the staffs hospitality. They were all very helpful and sincere. One night I wanted to dine out in the city center and it was raining like cats and dogs. Taxi was impossible to find. I asked the front desk whether they had a car to drive us and I was willing to pay for the extra service. The front desk staff drove me to the restaurant in the pouring rain. When I asked how much I had to pay, he simply said it was free of charge!!! So thumbs up for the extra mile service.
Everything in this hotel is comfortable, room is nice with lots of sun shine. The edge pool with trees are very nice touch. However, sometimes you can hear the noise coming up from the street. So it needs improvement to keep the noise out. The swimming pool also needs to be clean up regularly, apparently the swimming pool guy doesn't know how to clean the pool. My friend had to help him out and show him what to do (yes it's actually happen). So please find someone to do better job so guests can enjoy the pool without feeling disgusted because the water is turning dark.
- Official Description (provided by the hotel):
- Welcome to our HOUSE,Our HOUSE brings a new dimension to Indonesian hospitality with a welcome from the heart.HOUSE is your home away from home where there’s no formality, great flexibility and service from a host and hostess who care. ... more less
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