I was here from 20th feb 2014 to 24th feb 2014 with my cousins. There were 4 of us. We booked 2 deluxe king rooms. To our surprised, the hotel management gave us 2 suite rooms, room 515 and 615. Location is good, almost near to everywhere, to Pasar Baru, Ciwalk, PVJ, Riau street, Dago etc.... a good 10 to 15 mins drive. Allright, room is definitely awesome! Big, spacious, clean. The only thing, the towel is abit small for an adult. I love the room layout, especially the windows! It is from floor to ceiling all windows throughout the 2 walls in my room. I get a great view of the city, morning & night. Bathroom is clean. The air con in my room broke down during the 2nd night, i called the reception. They were fast to respond. A technician came and took a look. He tried meddling with the controller and that was it. After i came back from breakfast, it was still stuffy and hot. I called again and within 5 mins, the same technician came again with another one. By then, i had to go out so i left them to settle the air con. When i came back at night, room was all cool again. I am really happy they responded fast and promptly. I have no problems communicating with the staffs.. all of them are very friendly, especially Miss Dina. She never failed to acknowledge us. What amazes me is that she remembers our name and greeted us by our names. She made us feel appreciated and happy. She suggested places we should visit, gave us details and so on. I will definitely recommend this hotel to my relatives and friends and i will, for sure, stay here again if i visit Bandung again. Thank you Miss Dina for your warmth welcome!
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