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“Excellent Hotel”

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Arion Swiss-Belhotel Bandung
Ranked #57 of 231 Hotels in Bandung
Yogyakarta, Yogyakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
Reviewed 9 January 2013

A very good hotel with very friendly services, accessible, near the railway station and its about only 10 minutes from the airport. Room is clean and big, friendly staff, they always serving with smile. The breakfast is really nice and various. This hotel is really recommended for staying with family and friends.

Room Tip: Family suite
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AliciaPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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414 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2013

The hotel it very good feel like home not like the other hotel.
and the location its best place,strategist near to train station,and shopping center.
you can look the main street when you get breakfast.
first impression when I'm check in its very nice very fast and the reception full of smile.
I'm very recommended if you want stay in here.

Room Tip: make sure to remand your luggage when process check in and check out,and when you want have nice vie...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wayan y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2013

Very accessible & distance to the airport about 10 minutes. Had a sumptuous buffet ranging from Western & Asian cuisine. The ground staff were friendly & best, never failed to put on a smile. Housekeeping was done efficient & cleaning were up to standard.

Shall come back & stay in the sane hotel for my next trip to Bandung probably in early April..;)

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wakang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2013

Stays 2 night, @Deluxe.
when arriving , it's not like the photos
*when it says Online Payment, it's not, it will deduct you using EDC again after you checkout although same amount
*you can hear any sound that's coming from the alley
*not too many variety of breakfast
*Basic Old Room, there is no centralized panel for lighting
*Can not adjust Air conditioner Temperature

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CiptoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jakarta, indonesia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2013

I had a new year package that include dinner celebration. On Dec 31, 2012 at 1am i asked the reception what time for dinner and the answer is between 05.30 - 09.30 pm. I came at 6 pm and the waiter said that dinner will be ready at 7, so I step back. At 6.30 I see another guest come in and they allowed to have a sit. When I asked to the waiter, he said that that guest is not stay at the hotel and they just buy for new year celebration. I asked why me as the guest that stay an have facility for dinner celebration did not allowed to have a sit, he said that hotel had table list for all room list. I asked for my room what table number that will be set for me, and he answered without see the list," Your table number maybe number 13". So I asked again, "Show me your list". And he could not show me that list.

Room Tip: Choose another hotel
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nduk_ninit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 12 November 2012

We had a wonderful train trip from Yogyakarta to Bandung. An experience I really can encourage everyone to do! It was an eight hour experience, like being in National Geographic but live. After this trip we had one nights stay at Arion Swiss-Belhotel in Bandung. We were upgraded to a business room. The room was very nice. This room even had an old desk-top computer that we could use for free. First it took a while of creeping on the floor under the desk to find the cable to connect. Previous guest obviously had unplugged. Strangely enough the room had no wifi! Wifi was only available in the reception and restaurant area.
We had dinner in the hotel restaurant. I had the buffet and my companion took something as they in the menu called lasagne. This was served in a deep plate swimming in some sort of sweet and sour ketchup. The buffet wasn't better! The morning after we had the breakfast buffet. In short: the restaurant was a catastrophy! If you stay at this hotel, avoid the restaurant!
One fun thing was when ordering wine we got the wine list from the wine shop in the lobby. Then they added 50000 rupiah as cork fee!
The hotel staff did hardly speak any English, so it's hard to understand why they call themselves "international" hotel!
Finally, a good service was the free transfer from hotel to airport!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ingwar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 October 2012

stayed 3 nights.

hotel - beautifully decorated. feels local. there's a traditional band right in front of the reception. good atmosphere while waiting.

room - really spacious considering the price. beautiful as well. really clean. comfortable bed.

location - OK. a few minutes walk to nice restaurant. but still far from shopping district.

**considering the price. u can easily find transportation at bandung if u ask through the front desk. it would cost abt USD 50-100 depending on the vehicle.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mr_Toke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Public Relations Manager at Arion Swiss-Belhotel Bandung, responded to this review, 19 April 2016
Dear our Valued Guest,

We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit.

Warm regards,

Iman Wahyudi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arion Swiss-Belhotel Bandung

Property: Arion Swiss-Belhotel Bandung
Address: Jln. Otto Iskandardinata No. 16, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#33 Spa Hotel in Bandung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Arion Swiss-Belhotel Bandung 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Arion Swiss-Belhotel Bandung is the finest boutique hotel in Bandung, a four-star outfit that blends the warmth of home with the Swiss-Belhotel brand of service. Ideally located in the heart of Bandung, we are 15 minutes from the city's airport, within walking distance from the railway station and only 2 hours from Jakarta.Choose from over 102 guestrooms in six different types: deluxe, business, Family Suite, Business Suite, Junior Suite, and Presidential Suite. Entertainment and food choices abound, as a large variety of shopping and dining facilities are either within walking distance or just a few minutes away by car. And for those who are here on business, we house a full-fledged business room perfect for small group meetings. ... more   less 
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Also Known As:
Arion Swiss-Belhotel Hotel Bandung
Arion Swiss Belhotel Bandung

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