Those who choose to stay in this hotel, which sits among the urban sprawl, business parks and bonded warehouses outside of Jakarta, are not exactly on holiday. I would even venture to say that most of the guests are here against their wishes. Who wants to be surrounded by grim factories when there are tantalizing beaches so close...and yet so far? But if one must be here, then this is a decent place to rest one's feet. It's cheap - yet evokes a minimalist / expensive air that one would expect with a more expensive hotel. And dinner (which, in my case, was a California roll to start, then the teriyaki salmon) was quite tasty. My suggestion on the dinner menu, however, would be to include a more varied wine list. To date, the choices are two: "house red" and "house white." And, in the morning, I was able to get an excellent espresso. But what was very disappointing during my short stay was the service. Check-out process was excruciatingly inefficient (including asking your room number to have someone physically check the mini-bar... shuffling lots of paper in the interim... and then proceeding to perform about 15 paper-based processes, including the ever-so-painful putting of the bill into the envelope, which tends to take about 3.5 minutes.) Getting something ironed was challenging, and involved a game of pictionary that rivals the scene in When Harry Met Sally. And ordering drinks during dinner was, frankly, bizarre. Disappointed in the wine choices, we each ordered a beer and a bottle of water. The water came and proceeded to give me (the female) the two bottles of water, and my colleague (the male) the two beers. I guess girls don't usually drink beer in these parts...
- Official Description (provided by the hotel):
- Recently open in March 2010, Grand Zuri Hotels Jababeka is a four-star hotel located in the heart of central business district in Jababeka, Cikarang. As a subsidiary of Zuri Hospitality Management which has been successful in managing a five-star hotel, The Premiere, four-star hotels, Grand Zuri, and three-star hotels, Zuri Express, Grand Zuri Hotels Jababeka offers 129 rooms from Superior until the Presidential Suite in affordable price. Guests are able to enjoy our various Indonesian, Japanese, Western, and Korean signature menus at Cerenti Restaurant which located at ground floor. Live music performance and billiard are available at Zuri Lounge, the heart of Grand Zuri Jababeka's entertainment facilities. Sport facilities such as swimming pool, sauna, fitness center, whirlpool, and Mandiva Spa are available at 3rd floor. Having cozy and elegant facilities, Grand Zuri Hotels Jababeka ensures all of the business travelers to have the best staying experience and excellent service to its guests. Grand Zuri Hotels Jababeka has won several awards and has been awarded as the 3rd Best Hotel in West Java according to the Ministry of Culture and Travel in 2014. ... more less
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