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“Weird layout”
Review of Royal Hotel

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Royal Hotel
Ranked #34 of 73 Hotels in Bogor
Reviewed 16 August 2013

I found the deluxe room small. We stayed here for 10 nights and with our luggage and stuff, there's only little space left to move about. The bathroom is okay, I didn't have time to try the swimming pool, and never really saw it. The hotel has this weird layout that it's actually difficult to know where the other amenities are. The restaurant is in a corner on the ground floor which I find a little weird. I didn't like the tablecloths they look dirty. The food is okay, although I did like their tea.

  • Stayed: September 2012, travelled on business
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2  Thank sheilarouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 110 reviews

Reviewed 30 May 2013

Outstanding view but poor hotel condition. Expensive but yet lack of values. Look good from outside but inside is poor. Clocked wash basin and shower. Smell garbage early morning outside hotel room. Breakfast quality is poor.

  • Stayed: May 2013
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4  Thank Hanafia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

the location is good, near Kebun Raya Bogor (you can walk to go here) and also train station. easy to find food outside. the room is small and the amenities are average. the staff are friendly, the breakfast is average. the rate is expensive. it's 4 stars hotel with 3 star facility. i prefer other hotel.

Room Tip: mount salak view
  • Stayed: March 2013, travelled on business
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2  Thank adeksiadari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

Yes there are lots of staff they try to help and the look smart but who ever is managing the hotel has no idea. Stayed 4 nights to provide training on site and had a breakfast and meal package provided.

On arrival I checked out the conference room I was to use and they had squeezed 4 people on a table designed for 2, the chair covers were filthy, it would not have been possible to use the room for the maxumum number we were told. I had to re-arrange the room on my own no help from the hotel was available - reception would not allow the air con on in the room will I sorted out their mess unless I paid an extra day to hire the room!. The conference room floor is laminated flooring so you cannot move without loud footsteps -> I gave training in my socks.

the hotel has no way of billing items to you room but want you to pay cash for everything you want - so if you want a beer they want you to pay for it at reception if you use a card etc etc. The beer once I had walked over to the 3 waiters who had not seen me for 5 minutes as they were talking to each other arrived on a tray - unopened beer can with glass

I looked in the hotel room guide to see how to log on to the internet and the first page is a list of all items in the room and the cost of them - ie cup - 30,000 saucer 10,000 etc etc

Wardrobe has no hangers (I suspect they are wforried you will steel them)

Evening meal is open to 9pm but if you arrive after 19:30 the staff use the restaurant as a relaxing room to stand around and talk with each other whilst other members take the items from the buffe and clean them sitting on the floor - you have to walk around them to try and get to the food

They turn on off the heat burners at 8pm and so the cold sits there getting cold (chicken etc) and then if you ask why the food is cold they simply turn on the burners and say wait it will get warm! No idea about food safety

The hotel is mainly used as far as I can see for day delegates to attend conferences and there is no understanding by the very young staff about hotel management or customer service and any hotel managers will hide from you - after 4 days of delivering training I still have not been spoken to by a single manager (or assistant) to see if I need anything for the conference room

All looks well when you look around but as soon as you have even the simpliest task or need for service they have no idea what to do. I scored cleaniness as terrible because of the food safety the truth is the rooms are kept clean etc but I would not trust the food

In future I think it is McDonalds for evening meal - and for me that really is the bottom of my selection.......................

  • Stayed: February 2013, travelled on business
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9  Thank Jeffmartin21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013 via mobile

For the price I was disappointed in the quality of the rooms and the hotel on general. The location across form the park and near a mall is not bad but on a very busy and loud street. The view out most of the rooms is either onto the park or the nearby mountain. The food in the restaurant was okay for a hotel.

  • Stayed: January 2013
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2  Thank JimDell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

It's just an ordinary hotel, the room, lobby area, services all just not so special.
But wait until you taste the breakfast. It have miscellaneous menus and all taste good.
Plus the restaurant have a very good view to the mountain and Bogor city and also view to swimming pool area.
The pool is not really big, but enough for my son. I can really enjoy the view while waiting for my son swimming here.
And also, the location is close to cafe and factory outlet.

  • Stayed: December 2012, travelled with family
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2  Thank InaSantoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2012

The hotel is located across the very busy road from the Botanic Gardens in the centre of Bogor.

It is a reasonably nice hotel, the staff are nice and will do their best to take good care of their guests; and they all speak English well.

The basic rooms are simply furnished, with an average quality bed, nightstands with lamps, a single chair and a flat screen television. The hotel has wireless internet throughout although signal quality and speed does vary. The closet is spacious, lacking in hangars, but has an in-room safe. The on site restaurant is probably better than average for this level hotel for breakfast, but other meals is only so-so. The view from the restaurant is very nice especially in the mornings.

The cleanliness of the room was fair. There was a clump of hair from a previous guest in the shower drain and loose hairs throughout the room. No bugs though, a big plus!

Noise at the hotel is also evident, both in the low number rooms #02-06 which are on the side of the hotel facing the busy road (traffic noise is constant) or other rooms where the early morning calls to prayer from the town are quite loud at about 3am. The windows are single pane.

All in all, a solid choice for a good location in the centre of a nice, peaceful town outside the hustle of Jakarta.

Room Tip: Low number rooms #02-06 face the busy road (traffic noise is constant); other rooms get the rather l...
  • Stayed: November 2012, travelled on business
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Thank Rich_travels_a_lot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Hotel

Address: Jln. Ir H Juanda No. 16, Bogor 16122, Indonesia
Region: Indonesia > Java > West Java > Bogor
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #34 of 73 Hotels in Bogor
Price Range: £30 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Hotel 4*
Number of rooms: 98
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