We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice to stay at this hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Savana Hotel & Convention
Ranked #51 of 54 Hotels in Malang
Surabaya, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice to stay at this hotel”
4 of 5 bubbles Reviewed 31 December 2013 via mobile

I would have rated 5 star if it was not the noise i could hear from the corridor. I travelled with a baby who cried at midnight, i worried that i might disturb other guests. Other than that, the room was nice, service was excellent, the food was delicious. We really felt at home :) oh.. and i do love the Afterfive

Stayed December 2013, travelled with family
Helpful?
Thank Rossie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this review, 19 January 2014
Dear Rossie L,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward welcoming you back soon.

Sincerely yours,
Agus Salim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

132 reviews from our community

Traveller rating
    17
    56
    40
    14
    5
See reviews for
53
10
4
36
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Quezon City, Quezon City, Philippines
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 9 November 2013

I am sitting here inside my room in Savana Hotel right now and there has been a song and dance racket outside since 8am. This is on a weekend morning where you'd think they would give their guests some peace and quiet. I really, really wanted to sleep in today. I can forgive the noises from the railway right outside my room because, hey, there's nothing they can do about that. But the people singing at the lobby so early in the morning is unacceptable.

That being said, the rooms are really modern and spacious. But I won't be coming back here anyway.

Room Tip: Maybe on higher floors so you'll be away from the lobby and train
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carlo001001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this review, 11 November 2013
Dear Mr. Carlo001001,

“Warmest Greetings from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the review.
I have well noted the issue you have written regarding the noise during your stay; therefore please accept my personal apologies for you bothered by the noise in that morning. We definitely would concern about this.
We are looking forward to welcoming you back in the near future.

Sincerely yours,

Agus Salim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Malang hotels

Columbia, Maryland
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

As others have stated, the layout of this hotel is odd because it was once a mall of sorts. However, the unusual layout does not detract from the hotel, as the common areas are quite spacious and nicely apportioned. I was at the hotel for three nights. All of the hotel staff were very accommodating from the front desk personnel to the bellmen who order taxis. The breakfast buffet was very good. My room was nicely decorated, large and with clean bath area and well functioning plumbing. Air Conditioning in the room was fine.
Some colleagues who were staying at the hotel thought that the nearby train tracks and train activity was disturbing, however I barely heard it. You might think of asking for a room away from the noise. I also heard no noise from the bar/lounge area on the sixth/seventh floor and I was on the sixth floor.

The hotel is a fairly short cab ride away from downtown and other attractions and there is little within comfortable walking distance except for small convenience or grocery stores.

Room Tip: Ask for a room away from the railroad as possible when you book, if you don't like that sort of...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this review, 10 October 2013
Dear Phil H,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and spare the time to give the feedback.
In addition, we thank you for your excellent rating for all the services and facilities that is really appreciated. We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward to welcoming you in the near future.

Sincerely yours,
Agus Salim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bali, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 September 2013

Courteous staff throughout the whole hotel as they are always ready to help whatever and whenever you need them. Not only do they take customer satisfaction seriously, they are willing to go the extra miles too. The room is quite spacious, nicely decorated and very modern. Breakfast set up was top notch every day with fresh, well prepared and great selection of food. I tried their roof top bar, After 5ive, and it was amazing - It's a cool place to hang out with a live band and great view of the city. I would say that staying in this hotel is worth with great value and I would recommend for someone to experience if one is traveling to Malang for business and/or vacation.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_2013traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this review, 16 September 2013
Dear The_2013traveller,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward to welcoming you back soon.

Sincerely yours,

Agus Salim

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 September 2013 via mobile

I stayed here for 1 night, it's locate in the city, easy to travel to everywhere. I like the room, it's very spacious and clean. I got it on the 6th floor. The staffs are friendly and helpful. Breakfast menu is ok not much variety but it taste ok. Hopefully in the future it can have more varieties. I like the shower also, it has two kinds of shower. I enjoy stayed here.

Stayed September 2013, travelled with family
Helpful?
Thank Merlyna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this review, 16 September 2013
Dear Merlyna Y,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to write a review.
We really appreciated your constructive comments regarding the variety of breakfast menu. We do concern and will review that to make it better.
We are looking forward to welcoming you back soon.

Sincerely yours,

Agus Salim

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 August 2013

I stayed at Savana hotel back in April 2013 for two nights. It is nicely located near the city center (about 15 minutes by car) and the famous Bakso President is a stone throw away from the hotel. The room is spacious and clean, I had mine on the second floor and it was nice and quiet. There wasn't really a view from the room but it didn't bother me as I was out of the hotel most of the time. The restaurant has a good selection for breakfast with a mix of Indonesian and Continental breakfast. I ordered beef rawon for lunch from the hotel restaurant and it was great. The portion is generous and the sambal is spicy goodness. They gave us a voucher for 10 mins (or was it 15?) free massage upon checking in but I didn't get a chance to use it. Overall, it was a nice, comfortable stay during my business trip in Malang.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank si_zel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, E-Commerce Dept. at Savana Hotel & Convention, responded to this review, 16 August 2013
Dear si_zel,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We are delighted with your exceptional comments. I will share your comment to all the staffs, especially F & B Staffs; sure, they will be more motivated to serve the guests from their heart.

We are looking forward welcoming you back very soon.

Sincerely yours,
Rere
E-Commerce Dept.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 1 August 2013

The property was previously built as a shopping mall. But business was bad, and it was acquired and furbished into a hotel. Because it was not designed as a hotel in the first place, you have to deal with some unusual features of the property.

One is the floors are split into two uneven parts. One part is lower than the other. If you happen to bring a heavy luggage and you took the wrong elevator on the ground floor, you will end up having to heave your luggage down or up the stairs to your room. Don't be shy, ask the bellboy to bring your luggage up so you can avoid this.

Two is some rooms are built with the windows facing into the central atrium of the hotel, which used to be the central atrium of a shopping mall. Yes, there is only the view of the hotel interior from there, not the beautiful nature of Malang.

We stayed here during the New Year, and unsurprisingly, the hotel was full with families who wanted to celebrate the new year.

We did not spend much time during the day in the hotel, because we used the time to explore. But what we discovered during the night was enough to make us rethink the hotel for our next visit.

My room was on the 5th floor, and just under the hotel's night club. At night when we were getting to bed, we can hear loud music and deep bass pounding on our ceiling. A good thing that we were there for the New Year, so we were prepared to have little sleep.

And staying in lower floor doesn't guarantee a peaceful sleep, because just behind the hotel is an active railway track.

The plus thing about the hotel (Though I don't know how long they will keep the service), they provide complimentary drinks in the refrigerator including mineral water, Coca-Cola, Minute Maid, and Mizone. They are resupplied every day. With some careful planning, you can spend the whole stay without having to buy beverages at all.

The minus thing about staying here during a public holiday is there are so many guests staying here. The breakfast buffet was already so-so, and it was served in a small restaurant. And with a lot of guests heaping food on their plates, spilling the floor, yelling, crying, shoving, breakfast was never a pleasant experience.

But there is one big plus about the hotel. If you go out of the gate, take a right turn into a alley, and walk your way through to the railway track behind the hotel, on your right you will find Bakso Presiden, one of the popular place to enjoy a Bakwan Malang.

Room Tip: Make sure you don't get a room that is close to the club, or close to the railway track, or with...
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, E-Commerce at Savana Hotel & Convention, responded to this review, 2 August 2013
Dear Mr. Stephen S.

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.

We have well noted all the issues you have written and we keep our efforts to make them better so we are able to give the best service to our valued guests. Please accept our apologies for those inconveniences when you stayed with us. We definitely would concern about this.

We are looking forward welcoming you back soon.

Sincerely yours,
Rere
E-Commerce Dept.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Malang hotels
0.3 mi away
Hotel Santika Premiere Malang
0.9 mi away
Atria Hotel Malang
Atria Hotel Malang
#4 of 54 in Malang
4.0 of 5 bubbles 701 reviews
1.9 mi away
Ijen Suites Resort & Convention
Show Prices
Show Prices
Show Prices
0.4 mi away
BEST WESTERN OJ Hotel
BEST WESTERN OJ Hotel
#8 of 54 in Malang
4.0 of 5 bubbles 254 reviews
1.3 mi away
Swiss-Belinn Malang
Swiss-Belinn Malang
#5 of 54 in Malang
4.0 of 5 bubbles 369 reviews
0.7 mi away
Ibis Styles Malang
Ibis Styles Malang
#7 of 54 in Malang
4.0 of 5 bubbles 394 reviews
Show Prices
Show Prices
Show Prices

Been to Savana Hotel & Convention? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Savana Hotel & Convention

Property: Savana Hotel & Convention
Address: Jl. Letjen Sutoyo 32-34, Malang 65111, Indonesia
Region: Indonesia > Java > East Java > Malang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 54 Hotels in Malang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Savana Hotel & Convention 4*
Number of rooms: 161
Official Description (provided by the hotel):
Savana Hotel & Convention is a four-star luxury hotel located in the heart of Malang. It is just 30 minutes away by car from Abdul Rachman Saleh Airport (MLG). Providing you a variety of splendid rooms, gourmet dining, entertainment facilities, banquet and meeting services, spa and fitness center. Making it an ideal setting for leisure, business, and weddings. Guests can choose from 161 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as sauna room, indoor pool, fitness center, massage, sauna to make your stay truly unforgettable. Superb facilities and an excellent location make the Savana Hotel the perfect base from which to enjoy your stay in Malang. The restaurant serves a variety of local, Western and Chinese dishes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, TripOnline SA, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Savana Hotel & Convention reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing