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“Spacious and Comfy”

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Savana Hotel & Convention
Ranked #54 of 60 Hotels in Malang
Reviewed 3 August 2014

We booked a deluxe room, which was quite spacious and clean. The concierge and other hotel staff were very polite, friendly and helpful too. The hotel is located right next to an upscale karaoke place if you ever needed some singing practices, and there's a small convenient store nearby.

It's a bit far from the heart of Malang. We previously stayed at a guest house near the Cathedral in Ijen street, where there are so many great restaurants and cafes within walking distance. It's a bit of a struggle to find food near Savana Hotel. There's a Chinese food place next to the hotel, but the food is just okay. Not so good compared to other Chinese food restaurants we've been to in Malang. The Chinese food across the street from the hotel is also not recommended because it's smelly and not so clean. If you're willing to walk just a bit further from Santika Hotel, you will find Gang Djangkrik, a well-known Chinese restaurant which serves pork and other variety of Chinese food. There's also Pizza Hut, Bakso Cak Man (meatball soup) and Hot Cwi Mie (noodles), but it's quite a far walk. The nearest decent food place is Simpang Luwe, a sort of food court which is located about five minutes walk from the hotel (turn left after you exit the hotel). Not that the food at the hotel is bad. It's good! The Western food is actually very good, especially the rosti. However, it's not available until after 6 pm, the time when their rooftop restaurant is open. The buffet breakfast at the hotel is also quite good.

There's a small indoor pool, which is perfect for children to really enjoy their stay. The hotel also provides free WiFi, but unfortunately the internet connection was very slow.

The only problem we encountered during our stay was the renovation. The hotel was very noisy and dusty that my husband had to ask to be moved to a quieter place TWICE. The hotel staff was being incredibly helpful, though. They responded very quickly.

Overall, it's a great place to stay. Just make sure there's no renovation going on during your stay ;-)

Room Tip: Ask for rooms with pool view. Those are the best.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Summer1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 7 August 2014

Dear Summer1026,

“Warmest Greetings from SAVANA Hotel & Convention”

We thank you for such high praises, and we are delighted to read that you enjoyed your visit with us. On behalf of the entire Savana Hotel & Convention team, we greatly appreciate your kind words about our hotel.
We did apologize for your inconvenience during your stay due to noisy & dusty of hotel renovation. Actually we develop our hotel in order to keep giving our best service to our valued guests.

Please contact us directly if we can ever be of any assistance to you and your family. We look forward to serving you again.

With highest regards,

Agus Salim,
General Manager

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42 - 48 of 143 reviews

Reviewed 18 June 2014 via mobile

2 days meeting in this hotel, was perfect. Hotel very clean , small room but okay for me and all my team members.

Breakfast was okay, with some selections also coffee break during meeting.

2 thumbs up to pak Bambang for warm welcome and provide me perfect meeting room . Very friendly director and helpful person.

My meeting was perfect with his hospitality, thk u so much.

I will be back next year

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jeremi2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 21 June 2014

Dear Jeremi2210,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback. We are very honored to give you our best service.
We are delighted with your exceptional comments.
However, we are looking forward welcoming you back very soon.
I will share your comment not just to Mr. Bambang as Director Sales & Marketing, but also to all the staffs; sure, they will be more motivated to serve the guests from their heart.

Sincerely yours,
Agus Salim,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014

I Love This Hotel whenever I am staying overnight in Malang with my family. The size is quite big and it is very clean. I love the fact they have small indoor pool so that my daughters will be able to swim.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Vienna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 6 April 2014

Dear Vienna L,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward welcoming you back soon.

Sincerely yours,
Agus Salim,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

Stay 2 nights for meeting, sales director , fb staff very helpfull and friendly.
Room clean and comfort, swimming pool small but cozy.

Breakfast okay, taste and presentation very good.

Recommended for your trip in Malang.

Room Tip: Pool view and street view
See more room tips
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Sophie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 19 January 2014

Dear Sophie L,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward welcoming you back soon.

Sincerely yours,
Agus Salim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

The room was neat, nice, tidy and comfortable. The food was okay, the pool was amazing. The service was excellent from the front desk to the room service. The only thing that annoy me was the lobby, it was hot and too noisy. And am I the only one that think the design of the hotel is a bit odd?

Stayed: December 2013, travelled with friends
Thank jeffryharyanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 19 January 2014

Dear Jeffry Haryanto,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We also apologize for any inconveniences caused when you were at lobby.

We are looking forward welcoming you back soon.

Sincerely yours,
Agus Salim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

I would have rated 5 star if it was not the noise i could hear from the corridor. I travelled with a baby who cried at midnight, i worried that i might disturb other guests. Other than that, the room was nice, service was excellent, the food was delicious. We really felt at home :) oh.. and i do love the Afterfive

Stayed: December 2013, travelled with family
Thank Rossie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 19 January 2014

Dear Rossie L,

“Warmest Greeting from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the feedback.
We honored with your outstanding comments. I will share your comment to my staffs; sure, they will be more motivated to serve the guests from their heart.
We are looking forward welcoming you back soon.

Sincerely yours,
Agus Salim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

I am sitting here inside my room in Savana Hotel right now and there has been a song and dance racket outside since 8am. This is on a weekend morning where you'd think they would give their guests some peace and quiet. I really, really wanted to sleep in today. I can forgive the noises from the railway right outside my room because, hey, there's nothing they can do about that. But the people singing at the lobby so early in the morning is unacceptable.

That being said, the rooms are really modern and spacious. But I won't be coming back here anyway.

Room Tip: Maybe on higher floors so you'll be away from the lobby and train
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank carlo001001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savana Hotel M, General Manager at Savana Hotel & Convention, responded to this reviewResponded 11 November 2013

Dear Mr. Carlo001001,

“Warmest Greetings from SAVANA Hotel & Convention”

Thank you so much for staying with us and taking time to give the review.
I have well noted the issue you have written regarding the noise during your stay; therefore please accept my personal apologies for you bothered by the noise in that morning. We definitely would concern about this.
We are looking forward to welcoming you back in the near future.

Sincerely yours,

Agus Salim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Savana Hotel & Convention

Address: Jl. Letjen Sutoyo 32-34, Malang 65111, Indonesia
Region: Indonesia > Java > East Java > Malang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 60 Hotels in Malang
Price Range: £32 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Savana Hotel & Convention 4*
Number of rooms: 161
Official Description (provided by the hotel):
Savana Hotel & Convention is a four-star luxury hotel located in the heart of Malang. It is just 30 minutes away by car from Abdul Rachman Saleh Airport (MLG). Providing you a variety of splendid rooms, gourmet dining, entertainment facilities, banquet and meeting services, spa and fitness center. Making it an ideal setting for leisure, business, and weddings. Guests can choose from 161 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as sauna room, indoor pool, fitness center, massage, sauna to make your stay truly unforgettable. Superb facilities and an excellent location make the Savana Hotel the perfect base from which to enjoy your stay in Malang. The restaurant serves a variety of local, Western and Chinese dishes. ... more   less 
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