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HARRIS Hotel & Conventions Malang
Ranked #4 of 55 Hotels in Malang
Certificate of Excellence
Reviewed 8 May 2013

Great new Hotel, Great Natural View, Great Service and perfect in every section.... Huge ballroom and nice place 2 stay with family, business, or pleasure. Overall it's perpect. Have a 3 pool,fresh air, jamu on breakfast.... And variety menu also.

  • Stayed: March 2013
    • Value
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Thank Roy9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 15 May 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us , we are delighted with your fabulous comments .
Indeed we have created a Simple, Unique and friendly concept in Malang, right in the Green Estate of Riverside.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-malang.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (941)
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495 - 501 of 941 reviews

Reviewed 5 May 2013

(+) The hotel is freshly open, everything’s brand new good, the lobby is nice
(+) The room is spacious, many storage and great backyard view (swimming pool, yard, kids club, etc)
(+) The bed is super comfy and big, loooooove it so much
(+) The bathroom clean, with large double towel hanger
(+) The swimming pool is brilliant, with 3 choice of pools; infinity, kids and adult
(+) Kids club is a very plus point, they also got Andong Tour around hotel area

(-) When we stayed, the hotel was just having grand launching, so the staffs was hectic and busy enough
(-) Front office desk is quite high (for local tourists), kindly rethink to adjust it just so customers can feel comfortable enough 
(-) The restaurant policy of letting guests requesting more plates and spoons must be improved

Room Tip: Ask for a pool view! :)
  • Stayed: March 2013, travelled with family
    • Value
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Thank NoorAisyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 6 May 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us , we are delighted with your fabulous comments .
Indeed we have created a Simple, Unique and friendly concept in Malang, right in the Green Estate of Riverside.
We have well appreciated your constructive comments as the height of the front office desk and we will adjust accordingly.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2013 via mobile

The hotel is located inside the Riverside residences. Tranquil. Colonial style with modern touch in the room. Nice wood floor. Minus: location is far from the city. Have to have a car or pay private cab. (Who wants to take a bus or a minibus?) Breakfast is awesome. Pools are ok especially for kids. Good for short biking, jogging or futsal. Gym is ok. I chose a room at the top floor, but the view I got was the parking lot and no mountain/hills whatsoever. Suggestion: choose regular room. Don't spend more money just to be at the top.

  • Stayed: April 2013
    • Value
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    • Rooms
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Thank sepertipagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 6 May 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us , we are delighted with your fabulous comments .
Indeed we have created a Simple, Unique and friendly concept in Malang, right in the Green Estate of Riverside.
At the top floor of the building we are having rooms facing two directions, the city view and the pool view. During reservation you can kindly precise which room you are preferring. Rooms having pool view, can also see the mountains in the distance.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas

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Reviewed 27 April 2013

Wasn't too sure what we'd be getting and the hotel was booked for us by our hosts. From the moment I arrived I was so pleasantly surprised - great service, great rooms, very comfortable bed, food very good, fab pool. There isn't anything negative to say. Wifi available & worked well so if you are here for work then certainly you won't go wrong staying here.

Stayed: April 2013, travelled on business
1  Thank Afshan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 28 April 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us , we are delighted with your fabulous comments .
Indeed we have created a Simple, Unique and friendly concept in Malang, right in the Green Estate of Riverside.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-malang.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2013

I just conducted an event and stayed for 5 days in this hotel. I'm amazed, the meeting/function room is very modern and large. I didn't expect this kind of meeting room before since I know it's hard to find 'international standard' of meeting room in Malang area. For this, they are the winner.
The room is quite clean and comfort, but not soundproof at all. Tv channel still limited. Thank God they provide free wifi connection in the room.
Food was taste good, but only if you stayed less than 2 nights. More than that, you better go outside.
Most of their staffs are friendly, but you need to be moooreeeee patient during check-in/out. They are very young and so called 'low-movement'. Better ask the senior staff or supervisor for better services.
Swimming pool are beautiful. Fitness center is good especially their sauna room. They also provide bicycle. I hope they will provide free-shuttle bus since it's too far to walk from hotel to major road, and quite expensive to take a cab.
Overall, this hotel is nice and has very reasonable price. If you want superduper excellent service, please go to 7 stars hotels :p
I will go back to this hotel, for sure.

  • Stayed: April 2013, travelled on business
    • Value
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2  Thank DebbyHerfhabiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 25 April 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us and having such important meeting with us.
We are delighted that you had praised our Conventions facilities as the best in the whole city of Malang.
We have well noted our strong points and also our points for improvement.
The front office junior Players will be re-trained accordingly and also we will have more tight supervision on them. We are actually working on the sound proofing of the rooms by installing a lease around the door frame so we can minimize the sound from outside.
We are now providing a free shuttle twice a day to the city and free transfers from and to the airport.
Once again a great thank you for having your conventions with us and naturally we are waiting for your next visit to HARRIS Malang very soon.


Once again thank you so much for your feedback which is so valuable for us.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-malang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2013

My wife and I get diarea everytime after having a buffet breakfast for 4 days. We knew its clean but, but there is something wrong. Please check it out esoescially the kitchen. We dont want the beautiful of this new family hotel can make a serious illness for the customer

  • Stayed: March 2013
    • Value
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Thank koernia90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 5 April 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us
We really appreciate any feedback and we value it once it has been properly reported to us. You have mentioned you had stayed with us for four days and you get sick daily , but you have not reported to us during your stay so we can call our in - house doctor and check the cause of your sickness. We are catering daily more than 100 persons and we have no report of food poisoning. We are an international hotel with HACCP hygiene standards and daily food and sanitation inspections. Please feel free to contact me directly for any further assistance and explanation. I will be more than pleased to clarify the situation.
Once again thank you so much for your feedback which is so valuable for us.

Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-malang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2013

Cozy environment, friendly staff, excellent customer service. Very recommended. The Harris Hotel has an out standing size with a complete facility to support it. The hotel is managed by experts with international standard of service. Opinions and suggestion are welcomed as well. I would repeat my experience of stay in Harris Hotel. -Clement.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Clementtanihaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stylianos K, General Manager at HARRIS Hotel & Conventions Malang, responded to this reviewResponded 5 April 2013

Dear HARRIS Fans,
Cheers from HARRIS Hotel And Conventions Malang
HARRIS Lifestyle with an Art Deco Hint!
Thank you so much for staying with us
We really appreciate your so positive comments and also your latest booking for the month of may. We are so glad that you had chosen our hotel for such an important event.
For your kind information, at the moment we have very attractive offers concerning our Food and Beverage facilities. Just to mention a few, pay for one person and get the second person for free during our Friday night steam boat and our Saturday BBQ night.
Live bands are entertaining the Guests nightly.

Once again thank you so much for your feedback which is so valuable for us.
Looking forward welcoming You back soon.
Harrisly Yours
Stylianos Koureas
General Manager
gm@harris-malang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HARRIS Hotel & Conventions Malang

Address: Jl. Jend A. Yani Utara, Perum Riverside C-1, Malang 65126, Indonesia
Region: Indonesia > Java > East Java > Malang
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 55 Hotels in Malang
Price Range: £27 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HARRIS Hotel & Conventions Malang 4*
Number of rooms: 229
Official Description (provided by the hotel):
HARRIS Hotel& Conventions Malang is peacefully situated in the "green" of Riverside, nearby the Malang-Surabaya main road, with an easy access to the bus station and to the airport. HARRIS Malang is the place for a constructive seminar or to simply and naturally relax.229 HARRIS Rooms, Sky Rooms and HARRIS Suites overlooking the 3 free form swimming pools, the Mahogany Forest, the River and the surrounding mountains.All rooms are equipped with the HARRIS "Dreamazing" Bed, 32" LED television with 60 international and local channels. Safe Deposit box, complimentary coffee and tea facilities, HARRIS slippers, HARRIS Leather couch, Hairdryer and an array of cosmetic amenities. HARRIS Sky rooms -38 square meters, are situated on the top floors of the Building, with floor to ceiling windows, overlooking the the Rice fields and the surrounding mountains. Equipped with 42" LED television and basic cooking facilities. HARRIS Suites-58 Square meters are situated on the top floors, with floor to ceiling windows, Home theatre, Smart Television, DVD Player, separate Living room with sofa and coffee table, also separate guest bathroom. All Suites are equipped with Bathtub.Free high speed wifi available in the HARRIS Cars and the entire premises. Our infinity pool is overlooking the forest and the River. Our kids pool is situated just in front of our Dino Kids Club.HARRIS Nanny is available on complimentary basis from 9am to 6pm.Our Dino Mascot and clown are ready to welcome our young friends to an array of outdoor and indoor daily kids activities, including face painting, origami, cooking classes and play station.The H-Fitness is equipped with the latest cardio equipment and Gym Instructor.Sooth Your tired muscles at our H Spa or in the privacy of your room. Separated Male and female saunas are provided free of charge to our Guests.Taste our Indonesian delights at the HARRIS Cafe and our Healthy juices at our Juice Bar.Our Wine and Cigars Lounge is the gathering place after working hours to have your drink and light snacks accompanied with Lounge Live Music.HARRISSIMO Pizzeria with the unique wooden oven is providing the famous thin crust Pizzas overlooking our infinity pool.HARRIS Hotel and Conventions Malang is the perfect place to stay and accommodate your meeting needs at our UNIQUE Ballroom with a capacity of 2000 persons and the highest ceiling in town. Our HAPPY, SMILEY and FRIENDLY, Meeting rooms are equipped with the latest high tech equipment.Cheers from the HARRIS lifestyle with an art deco hint. ... more   less 
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