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“Nice Hotel in Malang”

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Hotel Santika Premiere Malang
Ranked #5 of 54 Hotels in Malang
Certificate of Excellence
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice Hotel in Malang”
Reviewed 27 May 2014

Nice hotel but found it a bit pricey for the area. Front desk staff was outstanding and very attentive. Pool looks nice but didn't use it due to time constraint. Breakfast was included but did not go due to other programs.
The room was average and all amenities worked without problem.

Need transport to visit most sites and for outside dining.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANoto-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 May 2014

Had a very nice stay in Malang at the Santika Premiere Hotel, it was booked through my office and once again they got it just right. Ambience of the lobby and reception was very good and the check in was handled quickly by friendly reception, so first impression all good. My room was on the 6th floor and was very comfortable and clean and a little bit bigger than usual , and just like the lobby and other areas it was well presented, this for me is evidence of a well managed hotel and lets me relax. The best part of my stay was breakfast, friendly service and good range of buffet food but the very best was when I was leaving I asked where I could get a cappuccino as they only had filter coffee for breakfast , they directed me to the pool area and then to my surprise the restaurant manager appeared with a cappuccino for me, really exceeded my expectations and set me in a great mood to head of to my day of work in Malang , well done and will recommend this hotel to others for malang

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 24 April 2014 via mobile

This hotel have an uniqe style a combination of java and modern touch and as we feel the morning atmosphere this hotel provide us a good quality in services and food, for a business trip in Malang this hotel is highly recomanded

Stayed April 2014, travelled on business
Helpful?
Thank Nendar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
172 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 14 April 2014

Santika Premier Malang should be re-name as it does not deserved to be a Premier Hotel. From the service to the rooms - the service was really bad from check-in to check-out. The restaurant serving breakfast needs to have a good exhaust as I came out smelling like a food buffet in my suit. The room - it was a nightmare. Large and sparsely decorated and plain. The carpet was filthy and I had creepie crawlies running across the rooms. The shower spray head was broken and when I asked to change, they say the maintenance staff have gone home and it is only at 9pm.

No duvet but a thin bedsheet was given. TV channels was fuzzy and the noise from my neighbours was loud and clear.

I will never stay in this hotel again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maxmaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed 4 April 2014

For a change its a nice place to be in Malang.. a small town in East Java of Indonesia, its a seanic beauty, specially its small airport and its surrounding area. I stayed there for couple of days, overall the hotel was good and well maintained in clean condition. The best part of the hotel was its garden restaurant where you can have your dinner in open. The only concern was there wasn't much options or almost no options for vegetarians. There is not much to look around in the market or surroundings.

Room Tip: You may not like the food options if you are a vegetarian...
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shamik_Dubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 March 2014

i choose this hotel for my company meeting place. booked more than 15 rooms. the hotel was okay. location was 30 mins from airport. breakfast was okay. staff was slow when i ask for help for the meeting. i might try another hotel for meeting place for the next time.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arief Rahman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oisterwijk, The Netherlands
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 February 2014

Our (Deluxe) room was very good and clean. The hotel has a good restaurant and the breakfast buffet offers good variety.
Personally we found the Mosque, right next door, very annoying. A part of the hotel has no outside walls so the call to prayer sounds like they're singing next to your bed !
Again, the hotel itself is very good but less eligible for non-Muslims in my opinion.

Room Tip: If you are no Muslim, I suggest you look for a hotel not so close to a Mosque.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YHoope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santika Premiere Malang

Property: Hotel Santika Premiere Malang
Address: Jln. Letjen Sutoyo No. 79, Malang 65141, Indonesia
Region: Indonesia > Java > East Java > Malang
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #5 of 54 Hotels in Malang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Santika Premiere Malang 4*
Number of rooms: 112
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