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“Excellent hotel with delicious breakfast”

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The Sunan Hotel Solo
Ranked #2 of 61 Hotels in Solo
Certificate of Excellence
Reviewed 18 May 2014 via mobile

I stayed at this hotel because I need to get to airport to catch my early morning flight. I stayed for 1 nite for Bisniss trip.
Room was clean, nice, bed was comfy.
I hav stayed some hotels at solo, but this one, breakfast was excellent especially for me, one who like indo food.
they took me to the airport for 15 minutes.
Stuff was nice n provide me for a lot of information regarding the hotel.
I will come back to this hotel with my family for vacation because the price is reasonable n room is big, for u who come with kids, this is the rite place.
One thing that u need to consider, this hotel far from main city. But if u hav driver, its ok. For me who live in jakarta, got used to trafic, solo anywhere we go, its close so distance has no issue for me.

  • Stayed: May 2014
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2  Thank Erik_Swy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 20 May 2014

Dear Mr. Erik

Warmest greeting from The Sunan Hotel Solo,

Thank you very much for taking the time writing review about our hotel, we really appreciate it much.

Its our pleasure to serving you with our best effort, we give our gratitude for your positive feedback about our rooms and our breakfast menu. Thanks for enjoying our breakfast menu that actually the most complete in town. While, we are very glad hearing your comment that you will visit our hotel again.

Dont hesitate to contact us whenever you need accommodation in the future. We will be very glad to welcoming you back.

Regards

Arif Mardiyanto
Ecommerce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 - 166 of 511 reviews

Reviewed 10 May 2014

Stayed in the hotel with my 2 yo son and my mom for two nights. I didnt want to expect anything since the rate we got during the long weekend was incredibly low..

.... it caught me by surprises..... it was actually a really pleasant stays!

The room was spacious and clean. I had some relatives visiting us during the stay and the space was enough to receive four guests at a time.

The staffs are very, very friendly. I had a very good moment with one of the chefs during morning breakfast. My 82yo mom was requesting for boiled egg and the chef was in hurry rushing back to the kitchen and 10min later showed up with two nice boiled eggs. Wow, he received this request, made it and delivered it by himself. Well done, chef!

Unfortunately my son and I did not have a time to use the swimming pool as we had a tight schedule there.

To me, it was a very good hotel in Solo, well maintained premises and well training staffs.

Room Tip: No mini-mart in the hotel, thus you have to prepare your amenities well.
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  • Stayed: March 2014, travelled with family
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2  Thank Danaprawira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 20 May 2014

Dear Mr. Dana Prawira

Warmest greeting from The Sunan Hotel Solo,

Thank you very much for sharing your unforgettable experience during staying at our hotel. We really appreciate your positive comment.

As our part to give excellent services toward our guest, we try our best effort to exceed guest expectation. Thank you very much for enjoying weekend with us. Hopefully, your family also feel satisfied with our our facilities too.

If you need accommodation in the future, please feel free to contact us at 0271 731312 or email us at ecommerce@thesunanhotelsolo.com

Its our pleasure to welcoming and serving you again in the future.

Regards

Arif Mardiyanto
Ecommerce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

staffs are helpfull, nice pool, good food, nice room, exotice bath room with nice window to bath room. nice interior with many ethnic statue, nice king size bed, the are very serious doing some efforts to make the guest feel comfort...

Room Tip: rooms on the south wing have a good scenery of solo
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  • Stayed: December 2013, travelled with family
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Thank Imam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 21 May 2014

Dear pak Imam,

Warmest greeting from The Sunan Hotel

Thank you very much for taking time sharing your experience while staying at our hotel. We highly appreciate your comment.

Hearing your positive comment about our services and facilities obviously encourages us to deliver the best services to our guest. To exceed guest expectation, we always to make improvement as well as create refurbishment for our room, renovate our restaurant and add new meeting rooms.

Please feel free to contact us at 0271 731312 or email us to ecommerce@thesunanhotelsolo.com if you need accommodation in the future.

We will be very glad to welcoming and serving you better in the future.

With our best regards

Arif Mardiyanto
Ecommerce

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Reviewed 6 May 2014

Staff are friendly, polite, and helpful (and the smile they put on their face look so sincere!). I can feel their efforts to make sure that we're comfortable staying at the hotel.

The room we stayed at was clean and well-maintained. The bed was very comfortable.

Breakfast is included and there's a variety of items on the buffet to choose from. The food was well prepared and delicious.

On the first day, we took a cab to drive us around. When we went back to the hotel, the concierge told us that we could just ask them to drop us to our destination. The car and driver arranged for us on the next days were very helpful.

My kids love the pool so much!

  • Stayed: May 2014, travelled with family
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1  Thank enkydenky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 20 May 2014

Warmest greeting from The Sunan Hotel Solo,

Thank you for sharing your experience with other traveler while staying at our hotel.

Its our pleasure hearing your positive comment about us. Thank you very much for enjoying our food while staying at our hotel, we have the most complete breakfast menu in town. While, we also open new restaurant that offer different culinary menu at Imperial Taste.

Your comment about our concierge services, obviously support them to work better. We will inform your comment to related department.

We are gladly welcoming you back at The Sunan Hotel Solo and serve you better in the future.

With our best regards,

Arif Mardiyanto
Ecommerce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

It was a pleasant stay at The Sunan Solo, with excellent facilities. we really enjoyed all facilities, especially swimming pool, and excellent breakfast.We had a lovely stay at this hotel. We only visited solo to see the the city, we couldn't find much else to do around the place so we were glad that we had a nice hotel with a quiet pool area where we could relax. The food was great This is one of the best hotels I've stayed at for staff friendliness, they were all so genuine and helpful we felt like they really cared and wanted to make sure we had a good stay.

  • Stayed: April 2014, travelled with family
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1  Thank morris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 16 May 2014

Warmest greeting from The Sunan Hotel Solo,

Thank you very much for taking time writing review about our hotel. We highly appreciate it, your positive comment obviously important for us.

We would like to express our happiness since you feel satisfy with our services. We highly recommend you to try our new menu at Imperial Taste. They offer delicious oriental food that could impress you too. Thank you for trying our facilities, such as swimming pool and others

We are gladly welcoming you back at the hotel and serving you better in the future.

With our best regards,
Arif Mardiyanto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

Food is super delicious and so many varieties. What's good is that they provide free airport shuttle eventhough the distance is quite close. Room is clean and comfortable. Staffs are friendly and helpful. Its only lacking is far from restaurants and minimarket.

Stayed: April 2014, travelled on business
1  Thank Fresa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 28 April 2014

Dear Ms. Fresa

Warmest Greeting from The Sunan Hotel Solo

Thank you very much for taking your valuable time to write a review about our hotel. We obviously appreciate your comment.

Its our pleasure that you feel happy staying with The Sunan Hotel. Thank you for commenting positively about our food. We suggest you to try our modern oriental food at Imperial Taste restaurant, that is very delicious.

As our commitment to provide excellence services, we also offer free airport shuttle for each guest. Hopefully, it could exceed guest expectation.

We are very happy to welcoming you back at the hotel and serve you better in the future.
With our best regards

Arif Mardiyanto
Ecommerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Overall we enjoyed our stay at the Sunan Hotel.

Pros:
-Excellent buffet breakfast selection of hot and cold local food.
-Staff were friendly and majority spoke basic English.
-As part of our booking, we got free train station transfers.
-The Pool & Gym (there's 2 foot massager machines in the gym)
-Room service food was good.

Cons:
-Far from the city centre (a very looooong walk so a taxi is the best way to get around)
-Housekeeping was inconsistent. (For the first day, they forgot to give us toilet paper and the second day they forgot to leave fresh towels and they don't vacuum daily)
-Wifi is very unreliable. (especially in the room where it drops out often)

Note:
-Expensive car and driver hire. We had a day trip to Candi Cetho, Candi Sukuh and Suharto's Mausoleum and were told by the hotel staff that we needed to hire the car for 10hrs to do that trip. But in reality it only took us 5hrs, so we paid a lot more than we needed to.

  • Stayed: April 2014, travelled as a couple
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Thank edwinkwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arif M, Ecommerce at The Sunan Hotel Solo, responded to this reviewResponded 28 April 2014

Dear Mr. Edwin

Warmest Greeting from The Sunan Hotel Solo

Thank you very much for taking your valuable time to write a review about our hotel. Your input would be very useful for us especially to improve our services and to meet guest expectation.

We would like to give our gratitude and appreciation about your brief review. While, we do apologize for several points that make you feel uncomfortable. We had requested to related department to be more detail in cleaning up the room as well as prepare complete amenities.

We also had increased our wifi coverage to minimize signal lost. Hopefully, it could fix the this issue and make our guest satisfied with our internet connection.

Please feel free to contact us whenever you visit Solo, we are gladly welcoming and serving you better in the future.

With our best regards

Arif Mardiyanto
Ecommerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sunan Hotel Solo

Address: Jl. Ahmad Yani 40, Solo 57143, Indonesia
Region: Indonesia > Java > Central Java > Solo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 61 Hotels in Solo
Price Range: £23 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sunan Hotel Solo 4*
Number of rooms: 128
Official Description (provided by the hotel):
THE SUNAN HOTEL SOLO is The Only Hotel in Solo with World Conference Experiences. A four star hotel accommodation in Solo. Enjoy comfort with the international standard facilities for business & pleasure travelers. ... more   less 
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