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Hotel Santika Pandegiling Surabaya
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Reviews (246)
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All reviewsnice hotelhousekeeping staff did a good jobtraditional foodbusiness tripwelcoming drinktraditional markettunjungan plazaeasy accesslong staystar hotelbreakfast buffet iscomfort roomhouse keepingfitness centerfront officeevery morningnon smoking room
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79 - 84 of 246 reviews
Reviewed 13 June 2014

Hotel has very good location in center Surabaya, quiet environment though positioned near main street crowd.

Quick check-in and complimentary beverage at front office.

Room is fair enough, worth for its economical room rate.

Breakfast is excellent. Many options for Indonesia traditional food and have excellent taste too. Highlight from the breakfast is my first time to have a cold fresh-milk chocolate in a hotel. *two-thumbs up*

Other good note for this hotel is, my car has been cleaned up in the morning and nobody is there to receive any tips. What a rare sincere service from a hotel. :) Thank you.

  • Stayed: May 2014, travelled as a couple
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Thank ChayAsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014 via mobile

Attend a meeting at one of the function room on May 2, 2014. The lobby was small but with high ceiling. Staff was limited. Function Room had low ceiling. Anyway the hotel was clean and licated strategicly.

Stayed: May 2014, travelled with friends
Thank SA1710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Pros: Nice & clean rooms with decent amenities. Excellent staff. Santika quality.

Cons: Dining is overpriced, with too small dish portions. Food ok. Room prices a little on the high side given the not so central location.

Location: Location is mediocre. About 2km walking distance to the center (if SUB actually has one).

Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.

  • Stayed: May 2014, travelled solo
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Thank Voyagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

An immaculate, modern, friendly hotel. The room was a good size and clean, the bed was comfortable and clean. The aircon was efficient and silent The bathroom was modern and clean with a powerful, hot shower. Nice toiletries. The wifi worked well in our room. We moved rooms as the front rooms are overlooking a street night market and a very noisy mosque. We slept well in the side room.
There was a huge choice at the breakfast buffet, Western and Asian, even chocolate milk and jelly tots!
An easy listening duo, piano and singer perform early evening.
The restaurant food was tasty, a bit more expensive than an outside restaurant but there were no outside restaurants close by. (£6 Salmon, £4 Indonesian curry). It was a good half hour walk to the plaza if you want modern shops and food courts.
The staff were so friendly and attentive, always greeting us by name, they spoke very good English, although their left and right sometimes get muddled – beware if you ask for directions!
The taxis are cheap, the hotel rings them – we ‘Hit Dolly’ the red light district but it was dark and scary and we didn’t get out of the taxi (not like Amsterdam or Bangkok), We had high tea at the Famous 5*Majapahit Hotel, a beautiful building which was taken over in the war as a prison for Dutch woman and children, ask reception for the history pamphlet when you arrive. We took a taxi to the House of Sempoerna, a free musem and cigarette factory, they offer a free bus ride around the hot spots of the city. Ask Santika reception to book it for you. Surayaba is a huge city, the Santika is a good location, as you have to get a taxi to the sights anyway. We would recommend this hotel for your stay in Surabaya.

Room Tip: a side room is best as the rooms at the front are noisy from the mosque and street market at night.
  • Stayed: March 2014, travelled as a couple
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2  Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

This hotel is centrally located, but in a peaceful and quiet location. Service was good and the staff were friendly and very helpful. My bedroom was clean and cozy. Bathroom was also clean, with good amenities.

What I particularly like about Santika hotel is because they include local food in their menu and the food is good. As I didn't have time to go out, I was quite happy to eat in the hotel because the food was good and they had a wide range of selection.

I'd recommend visitors to stay in this hotel.

  • Stayed: March 2014, travelled on business
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Thank Tiwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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