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“Excellent services”

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Hotel Santika Pandegiling Surabaya
Ranked #25 of 134 Hotels in Surabaya
Certificate of Excellence
Balikpapan, Indonesia
Level 6 Contributor
472 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
“Excellent services”
Reviewed 31 July 2014

Santika Brand already well known with typical Indoneisia special services.. Stay in a 3-star hotel with excellent service, the hotel is easily accessible by transport because it is located in the city centre. The price obtained is very cheap compared to hotels of its kind. There is a car wash service is not found in other hotels.

Room Tip: high floor very recomended
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank EddyoS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
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    117
    44
    5
    0
See reviews for
39
23
14
120
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Level 6 Contributor
130 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 7 July 2014

I stayed here with my kids in our short visit in surabaya, had to admit i wasn't expect more than just a comfy bed and shower, but then surprisingly i like the whole thing we found in the room, especially the cleanliness,,,even the smoking room smell so fresh,,,

Room Tip: One room defines others, all room are good, i guess,,,
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2014 via mobile

Honestly, I would stay in Santika Pandegiling again for its breakfast! They serve excellent east java traditional breakfast with different kinds of soto everyday (!) and also still serve nasi pecel in banana leaf. Impressive authenticity.

The staffs are really helpful and nice. The room is not too big but clean, and surprisingly quiet!

Stayed June 2014, travelled as a couple
Helpful?
Thank lisadepe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2014

Hotel has very good location in center Surabaya, quiet environment though positioned near main street crowd.

Quick check-in and complimentary beverage at front office.

Room is fair enough, worth for its economical room rate.

Breakfast is excellent. Many options for Indonesia traditional food and have excellent taste too. Highlight from the breakfast is my first time to have a cold fresh-milk chocolate in a hotel. *two-thumbs up*

Other good note for this hotel is, my car has been cleaned up in the morning and nobody is there to receive any tips. What a rare sincere service from a hotel. :) Thank you.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChayAsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
186 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 May 2014 via mobile

Attend a meeting at one of the function room on May 2, 2014. The lobby was small but with high ceiling. Staff was limited. Function Room had low ceiling. Anyway the hotel was clean and licated strategicly.

Stayed May 2014, travelled with friends
Helpful?
Thank SA1710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel, Switzerland
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 May 2014

Pros: Nice & clean rooms with decent amenities. Excellent staff. Santika quality.

Cons: Dining is overpriced, with too small dish portions. Food ok. Room prices a little on the high side given the not so central location.

Location: Location is mediocre. About 2km walking distance to the center (if SUB actually has one).

Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voyagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level 5 Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 April 2014

An immaculate, modern, friendly hotel. The room was a good size and clean, the bed was comfortable and clean. The aircon was efficient and silent The bathroom was modern and clean with a powerful, hot shower. Nice toiletries. The wifi worked well in our room. We moved rooms as the front rooms are overlooking a street night market and a very noisy mosque. We slept well in the side room.
There was a huge choice at the breakfast buffet, Western and Asian, even chocolate milk and jelly tots!
An easy listening duo, piano and singer perform early evening.
The restaurant food was tasty, a bit more expensive than an outside restaurant but there were no outside restaurants close by. (£6 Salmon, £4 Indonesian curry). It was a good half hour walk to the plaza if you want modern shops and food courts.
The staff were so friendly and attentive, always greeting us by name, they spoke very good English, although their left and right sometimes get muddled – beware if you ask for directions!
The taxis are cheap, the hotel rings them – we ‘Hit Dolly’ the red light district but it was dark and scary and we didn’t get out of the taxi (not like Amsterdam or Bangkok), We had high tea at the Famous 5*Majapahit Hotel, a beautiful building which was taken over in the war as a prison for Dutch woman and children, ask reception for the history pamphlet when you arrive. We took a taxi to the House of Sempoerna, a free musem and cigarette factory, they offer a free bus ride around the hot spots of the city. Ask Santika reception to book it for you. Surayaba is a huge city, the Santika is a good location, as you have to get a taxi to the sights anyway. We would recommend this hotel for your stay in Surabaya.

Room Tip: a side room is best as the rooms at the front are noisy from the mosque and street market at night.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santika Pandegiling Surabaya

Property: Hotel Santika Pandegiling Surabaya
Address: Jl. Pandegiling no. 45 | Raya Darmo, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
#9 Business Hotel in Surabaya
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santika Pandegiling Surabaya 3*
Number of rooms: 124
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Also Known As:
Hotel Santika Pandegiling Surabaya Java

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