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“Not catchy hotel in a busy district”
Review of Hotel Oval

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Hotel Oval
Ranked #110 of 136 Hotels in Surabaya
Reviewed 22 December 2012

Even though the building is quite new but when you enter the room, it looks old fashion.
My friend and I stayed in January, in a room which located in the corner. The style was not catchy. I could not feel the ambience that I stayed in the hotel. Yet, my room faced to the zoo. I could see the road which seperate the hotel and the zoo. That was the only nice thing. Others were in average. Even though the room was quite spacious with a single sofa and television, the bed was just uncomfortable for me. And When you enter the hotel area, you will not see wide space for your car to park.
If you still can find the other hotel in this district, better you put this hotel as a next option.

  • Stayed: January 2012
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1  Thank Yuliana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 23 of 43 reviews

Reviewed 8 November 2012

the hotel not very good in service, when we see from the outside it's look like nice hotel, but when you go inside the interior not attractive, in lobby you can smell food from the resto.

I order non smoking deluxe room for Rp 450.000 seem very cheap, and you get what you pay, when entering the room you can smell bad aroma from the toilet, it's terrible, the only positive thing is the room very large but you can't enjoy it because bad smell from the toilet.

suggestion for hotel mgt, please put air freshener in room, toilet, and lobby so it will eliminate bad smell.

At now it's not recommended hotel except if you have no other choices to stay.

  • Stayed: November 2012
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1  Thank indo_biz_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2012

this hotel is just great the staff are so helpful, the rooms are spacious and well equiped, the resterant is great good food and good service, I recomend this hotel, Surabaya is a difficult city to get around and do not go there or anywhere in Indonesia july - August Ramadam the muslim season all entertainment is stopped, and food hard to get

Room Tip: all rooms are good, although there is no pool
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  • Stayed: July 2012, travelled as a couple
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Thank Max J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2012

basic goal : cari hotel yg dekat ke Life Clinic (dlm rangka mau chekup ke dosg) dg MAIN facilities : aircon,hot water (catet! : sangat diperlukan. berhubung kondisi lg hamil 8 bln,plus bawa anak umur 19 bln).
FACT alias Kenyataan di Lapangan : dari menit pertama stepping into the room,HOT WATER TIDAK JALAN. maybe just not the right timing i thought.malem should be a better timing to catch the chance of getting hot water..positive thinking dulu.ternyata malem TETEUP NO HOT WATER,so no shower for me n my son. Pagi.. PARAH. Reasons :
1. NO HOT WATER,so no shower again. Bawaan hamil gampang masuk angin klo mandi air dingin..terpaksa ga mandi drpd sakit
2. Breakfast msh jam 7.30 (nambah bayar extra breakfast pula) tapi buffet looked like in BIG CHAOS. Cmn 1 meja yg msh bs 'dijenguk' barely. Bnyk group yg sdh breakfast early,dijadiin EXCUSE sm pihak Oval atas ketiadaan air panas n kekosongan meja buffet pagi itu. ARE YOU SERIOUS?!?!
OMG! They got me fooled totally with so many excuses without any solutions
Oh by the way,makanan dari room service nya ga tau gmn but the only thing still warm was just the steamed rice.Even french fries yg normally served in hot n crunchy.. yg ku dpt udah dingin,jgn harap deh crunchy!

Stayed: June 2012, travelled with family
7  Thank quine_mcailova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

I was stayed at this hotel for business trip from 7-10 December 2011 and i have got very unpleasant experience at this hotel. Since the hotel is hiring college students with very limited hospitality skills, the service at this hotel is so bad (front desk, food and beverage, marketing).

I have to come down from the 5th floor every time I ordered room service because they refuse me to sign the bill and asked me to pay in cash even though I already gave my deposit for the room service and repeated up to 4 times.

At breakfast, I ordered fried eggs and I had to wait 20 minutes and my order does not conform with the request. the staff left me immediately without any apology.

I'm not coming back to this hotel.

Room Tip: Stay away from this hotel !
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  • Stayed: December 2011, travelled on business
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1  Thank RENEE PICASSO M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile
Google Translation

Stayed: October 2017, travelled on business
Thank NitaJKesaulya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile
Google Translation

Stayed: January 2017, travelled solo
Thank satriasinaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Oval

Address: Jln. Diponegoro 23, Surabaya 60241, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#46 Spa Hotel in Surabaya
Price Range: £17 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Oval 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hotel Oval Surabaya, Java

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