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“Santika Jemursari Surabaya”

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Hotel Santika Jemursari
Ranked #51 of 134 Hotels in Surabaya
Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Santika Jemursari Surabaya”
Reviewed 17 March 2014

clean, tasty food, hospitality and care
really nice to stay here

the only lack is there's no gym or swimming pool...

suitable for people doing business travel and only using hotel for eat and sleep :)

  • Stayed March 2014, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Cendana Arum T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 reviews from our community

Traveller rating
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    61
    39
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
Kathmandu, Nepal
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 December 2013

Stayed here overnight in early November (2013) on business, so really only used it as a place to sleep. (Office arranged it.) The hotel was quite new, and whilst the service was good enough and the rooms adequate and clean, it was very characterless and bland, and in an area without any interesting features. The hotel was very new at the time. It had no pool. The room was clean and adequate but very bland.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank markthriscutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
157 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 29 November 2013

This business hotel is not really convenient for the interesting parts of Surabaya. It also lacks facilities to make a stay interesting. Staff were polite. The restaurant did a good job, with some tasty food. The rooms are very stark, with views just of surrounding suburbs. It is quiet at night, but I would prefer to stay downtown.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank FrequentFrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surabaya hotels

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

Will stay again if I visit Surabaya, friendly staffs, very reasonable price for good foods and If the distant was not too far from my place of touring activities I prefered to have my lunch at the hotel. I was staying for 4 nights here, 3 star hotel with 4 star service.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RasidH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jember, Indonesia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2013

I checked in very late on my last visit and the staff was still ready to check us in. I even asked for an extra bed, and they gave us as soon as we checked-in at the room. The room was good, no carpet around (which was a good point). But, I was a little bit dissapointed with the bathroom. Though the hotel is still new (around a year), but the bathroom in my room looks like it was a 5 years old hotel. Really need more attention on bathroom maintenance, especially on the shower part. In the morning, I asked for more mineral water, and they didn't charge us for them. I passed the breakfast time, but manage to buy the delicacies. The price was reasonable and tasted good. This hotel is good for business trip, for the location is near the airport and industrial area.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Khatsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
199 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 27 June 2013

This hotel was just opened for few years now.
As I frequently stayed in this hotel since it was just opened, I felt the standard of the hotel remain the same : building maintenance, food, room facility and cleanliness.

As it rated itself as 3* star hotel, I think this hotel is much better than other 3* hotels.
Breakfast varieties are good and tasty.
Every morning you will get Kompas newspaper in your room, as Santika is Kompas group.
Taxi is available in front of the hotel.
Wifi is available in your room, but limited to 1 or 2 gadget connection only.

However, as this hotel is for business traveler, there is no swimming pool available and not located close to any shopping area. You must go by taxi to reach any major shopping center.
Parking space is very limited hence you may find difficulties to park your car.

Famous restaurant, Handayani, located next to hotel.

Spa/ massage is available in the hotel, but as I tried many times, the therapists may need some skill improvements how to do the Javanese massage well.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denpasar
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 June 2013

Pros : Excellent breakfast (many choices and delicious tastes), great services, great room, just 15 minutes from Juanda International Airport

Cons : Location is about 15-20 minutes from city center

So far this is the best budget hotel i've stayed (despite the location is not strategic)

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wayan_kurniasih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santika Jemursari

Property: Hotel Santika Jemursari
Address: Jl. Jemursari no. 258, Surabaya 60237, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#12 Business Hotel in Surabaya
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Santika Jemursari 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Hotel Santika Jemursari is the ideal base from which to explore the city and surrounding districts. Situated a short stroll from Rungkut Industri Estate, where many national and international companies have factories and offices, and within walking distance of the city's main malls and hypermart, the hotel is also within easy reach of tourist attractions such as the city's famous zoo and the Heroes Monument, as well as the Grand Mosque, the Chinese-style Cheng Ho Mosque and the unique House of Sampoerna cigarette museum. Sightseeing tours of spectacular Mount Bromo can also be arranged. ... more   less 
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Also Known As:
Hotel Santika Jemursari Surabaya, Java

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