For 5 Star hotel and the great Brand name of Marriot, this hotel is really disapponting. The Service is bad compare to the other Marriot hotel in Indonesia. The room is ok, but the linen is smell strange as if they didn't change the linen after a guest check out. carpet in the room seem dusty. the pool is quite dirty. they should do more to maintain the Marriot name....
- Official Description (provided by the hotel):
- An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Surabaya
- Jw Marriott Surabaya
- Surabaya Marriott
- JW Marriott Hotel Surabaya Java