I heard that this is one of the best hotels in Surabaya and it lives up to its expectations. The rooms are clean and the prices are reasonable for its class. The only thing complain about this hotel is very stinky smoking hotel rooms. Being a world-class hotel, they should consider refreshing the room and make sure that it smells sweet all the time, even if its a smoking room. Anyway, I got bumped into the smoking room because there are not any non-smoking room left in the hotel.
Really overcrowded over the weekend, or maybe its just the norm in Surabaya. Lots of hotels were full when I stayed there last weekend. This is the first that I have to wait for a breakfast in a 5-star hotel. Otherwise, I would have granted this hotel a 5-Star..More