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“Value for Money”
Review of Midtown Hotel

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Midtown Hotel
Ranked #21 of 134 Hotels in Surabaya
Jakarta, Indonesia
Level 6 Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Value for Money”
Reviewed 19 November 2013

Location is right in the heart of Surabaya, only 10 minutes walk to Tunjungan Plaza and taxi is always available in front of the hotel. The hotel is modern & minimalist with unique names for the room - Groovy room, Splendid room, Fabulous room and so on.

I booked non-smoking room but it wasn't ready when I arrived, so they upgraded me to Fabulous room which is bigger but in smoking floor. The smoke smell is unfortunately still very strong although they have sprayed the room with air freshener. However the room is clean and the bed is comfortable. As in many modern-themed hotels, the bathroom is using see-through glass window so it's visible from the bedroom. However, there is no screen or curtain on the glass window so the room is only suitable for couple or solo traveler.

Breakfast is OK, wifi is good and strong. Overall a good value for money option in the heart of Surabaya.

Room Tip: If you're non smoker, strict to the non-smoking room.
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radjaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 November 2013

A friend booked this hotel for my 3 nights at Surabaya.
All the service personals were friendly. The breakfast had a wide spread of local as well as western food. There is a 24hr convenient store 200m down the street and the large Tunjungan Plaza with over 600 shops and a few food courts is only 400m away.
I was able to serve the internet with my Samsung Mobile phone with the free wifi in the hotel.
Although I had my friends to drive me around, there was an evening where I had to go to the Photography exhibition at Grand City Mall on my own as my friends had to be there early for preparations. I took a metered taxi and the fare was a reasonable 15,000 rupiah (minimum fare) for the 2.2km ride, the metered fare was 9,600 rupiah.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Terrylah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
336 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 15 October 2013

I only stay in this hotel for one night on my business visit. Clean, nice and staff are polite always with a smile.Breakfast is fine too. It is worth for the price we pay. Meritus hotel is just opposite this hotel.

  • Stayed October 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 October 2013 via mobile

I love this hotel! It is not as big nor extravagant as its neighbouring hotels around this area but it has all you need for a comfortable stay. I was impressed with the interior designing of the room. It has a modern feel with its furnitures, fixtures and fittings arranged in such a way that it managed to provide that comfy touch.
We had our breakfast at the restaurant and the variety of food offered were pretty fair. The food were delicious.
The famous Tunjungan Plaza mall is just beside the hotel. You can choose to walk or get a taxi which costs only Rp5000.
Overall I did enjoy my stay here and will definitely be back if I visit Surabaya again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VinaSoepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2013

Don't look any further. We stayed 3 nights in a groovy twin and were more than happy. Great location. Friendly and helpful staff. Clean and big room. Easy access to wifi. Breakfast was yummy, lots of choices. I would stay again if I was in Surabaya. So central, walking distance to the mall and easy to get a taxi.
The only small complaint I have is there was no where to put your shampoo etc in the shower.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mia463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 October 2013

Spent one night at the hotel with breakfast included. Good and cheap hotel for a short stopover.

Location: The location is within walking distance to mega mall (7 mins). There is also a minimart which is 3 mins away. Distance to the international airport is about 35mins in the morning without traffic jam.

Room: We were upgraded to the higher floor (17th floor). The rooms are spacious and clean. Toiletries are limited better bring your own. Just a note, a friend got a room which the bathroom has full glass panel that can be seen from the bedroom with no curtains or frosted glass. Do let the hotel know if you have concerns.

Massage: We asked for massage at our room. Though the brochure stated 60mins but the actual massage was only 45 mins. They likely to have included travelling time. Overall, the massage was good but not excellant and price is cheap.

Hotel Service: As we were catching a 7.30am flight, the hotel has kindly packed the breakfast for us to takeaway. The food was simple do not expect hugh portion.

Cheers.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fabby88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 October 2013

The staff were very friendly, responsive and helpful to any issues I brought up. The breakfast had a good variety - suitable for any international palette.

The wifi signal was good in the rooms, but the login username and password expired every 24 hours, or less, then required a new username and password. The staff were nice about giving me new usernames and passwords upon request, but a simpler system would be more user friendly.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsweenstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Midtown Hotel

Property: Midtown Hotel
Address: Jl. Basuki Rachmad 76, Surabaya 60262, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#13 Business Hotel in Surabaya
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Midtown Hotel 3.5*
Number of rooms: 200
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Also Known As:
Midtown Hotel Surabaya, Java

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