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“Great hotel”
Review of Grands I Hotel

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Grands I Hotel
Ranked #12 of 98 Hotels in Batam
Certificate of Excellence
Singapore
Level 5 Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great hotel”
Reviewed 23 September 2009

Book a Deluxe room with king size bed that can sleep 3. Room is vy spacious and it overlook the swimming pool. Book online in US$ but when check out they bill in Indo$. The breakfast have limited choice and they dun have smoking and non-smoking section. So we have to bare with the smoking smell.

The swimming not vy big but i find it great enough. Tried the spa...massage, facial and foot spa @ ard S$55 for 2hrs. Massage quite gd. The only dissappointment is the facial. After the staffs put the mask on our face they say we have to wait for 20min. After 30min they dun even come back and remove the mask on our face...i even have to go and tell them our mask are done. They also have couple room.

Nagoya Shopping mall is only 5min walk from the back door of the hotel. Food is not a problem at all....they have chinese food, A&W, KFC and a hypermark.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pen002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
London, United Kingdom
2 reviews
Reviewed 4 August 2009

I am a frequent business traveller to Batam and have found the I hotel to be consistently of good service, modern, comfortable, clean and good value. The rooms are spacious and well equipped - good bed, LCD TV, tasteful modern furniture, built in fridge and safe. The deluxe rooms include a separate shower area and are very spacious. The hotel's location, being next to the Nagoya Hill Mall gives you access to a wide range of shops, restaurants and a large supermarket within a 3 min walk.

There is a reasonable selection at the breakfast buffet. The quality of food at the restaurant is slighty above average, but there are wide selection of restaurants at the nearby mall.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChanUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasir Ris
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2009

Probably the best Hotel in Batam. Room was very spacious, everything in the room is in working condition. Bed was splendid with new comforter I suppose. Unlike certain "hotels" with stains & brownish looking bed linen that makes you feel uncomfortable. Layout of the room is very elegeant, refrigerator are all built-in the wardrobes, making it pleasant to the eye. Complimentary breakfast in the coffee house is nice. 9.30am (Waktu Indo Barat), food is already finishing. Maybe the hotel management might want to extend the breakfast hours, as I can see many guest, walking out of the coffeehouse feeling disappointed as the food is running out.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vampetas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
Reviewed 15 July 2009

We went there with the whole family including myself, parents, sister and granny for a short leisure trip. The hotel is extremely comfortable, the rooms are clean and spacious, the decorations are simple but eye catching and everything is very new. Massage service is good but a bit pricey compared to other places in Batam. The hotel is conveniently located near Nagoya shopping center which has a food street where you can indulge yourself in sumptuous dinner or lunch. Breakfast at the hotel is free with reasonable variety. Service quality is top notch! Will definitely stay at this hotel again if I visit Batam in the future

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daniel_ftv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2009

Even though I'm Indonesian, but this is my first time to stay in Batam. I Hotel gave me a very good expression with good service, reasonable price of local phone calls and mini bar.The place itself is new with all the facilities needed for us. Definitely will come back again if someday we go back to Batam. Keep up the good work!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prettypearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2009

We went there for a teambuilding. We do a lot of shopping at Nagoya Hill as the hotel is just nearby. The room is nice & comfortable.

I will definitely come again. Next time will be with my family.

Keep It Up, i - Hotel.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JJBSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIngapore
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 June 2009

I have stayed in this hotel twice this year. Its a new hotel, very clean, superb service and affordable price. They have a small pool (both adults and kids), jacuzzi and gym at the 3rd floor. Their Tamarind Spa offer great services and really cheap.

It is very convenient to walk to Nagoya Hill Shopping Centre. They allow guests to walk via their backdoor to the Shopping centre and you are there in 2 mins. Even if you come back when its dark, there will be security sitting there looking out after guests along the walkway.

However, this hotel is in the city of Batam, not the resort area. I will definately will come back here again if I just need my spa and salon services which is very cheap and you can find lots at Nagoya Hill Shopping centre.

Stayed June 2009, travelled with family
Helpful?
1 Thank Bubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grands I Hotel

Property: Grands I Hotel
Address: Jl. Teuku Umar | Bukit Nagoya, Riau Islands Province 29432, Indonesia (Formerly I Hotel)
Phone Number:
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Batam
#10 Spa Hotel in Batam
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grands I Hotel 4*
Number of rooms: 165
Official Description (provided by the hotel):
We are fully renovated and re-branding with a NEW LOOK to serve you better. Experience the refreshing guest room enhancements at GRANDs I HOTEL. Located next to Nagoya Hill Mall, GRANDs I HOTEL is within walking distance to entertainment, local and gourmet cuisine, and shopping mall. ... more   less 
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Also Known As:
i Hotel Batam

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