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“Nice and interesting hotel” 4 of 5 bubbles
Review of Swiss-Belinn Batam

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Swiss-Belinn Batam
Ranked #25 of 97 Hotels in Batam
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice and interesting hotel”
4 of 5 bubbles Reviewed 28 May 2014

I booked the deluxe room for 2 nights in May 2014 and stayed here with my parents. The split unit aircon seemed to be too small for the room though. As I had booked an extra bed, the sofa bed nearer to the entrance was made into a bed. But the airconditioning could not reach that area of the room. Locations wise, there is a MC’Donalds by 10 min walk away. This hotel was under renovation when I was there. There are some other restaurants along that short stretch of road. But if you walk to the right from the entrance and down the street, there are more things to explore. I would totally recommend Swissbelinn to my family & friends and if I have the chance, I'd stay here again! It's close to perfect. :)

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ben_Liau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belinn Batam, responded to this review, 5 July 2014
Batam, 5 July 2014

Dear Mr. Ben,

Warm regards from Swiss-Belinn Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay with us.

We appreciate for the positive reviews regarding your experience while staying with us. We have shared this good news to the staffs & team. However, we do apologize for your inconvenience experience about the AC, we have take note for immediate improvement. Will make sure that you have the best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belinn Batam. Thank you.


With kind regards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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    44
    7
    9
See reviews for
40
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33
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Stayed in a Deluxe room with my family for 1 night. Very good service from checkin to checkout. A very convenient hotel and the price range was also reasonable compared to some of the other hotels around the area.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Allen780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belinn Batam, responded to this review, 7 January 2016
Dear Mr. Allen

Warm regards from Swiss-Belinn Batam !

Thanks you for your taking time to record your comments on tripadvisor.com following your stay at Swiss-Belinn Batam

We do appreciate and thanks you of your positive comments and have been forwarded to our staff and team for motivation,indeed nicely done hotel and centrally located in downtown and we often receive good comments regarding the serviced of our staff

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belinn Batam. Thanks You

With Kind regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

I was worried at that time, as a business hotel, would not be family-friendly for our visit with our 8-month old baby to see extended family and friends in Batam. It turned out to be the most family-friendly hotel possible. There are plenty of 3-Star hotels in Batam, but the personal service at the Swissbelinn Batam was superior in every way. From the security to the front office staff and Swiss-cafe, everyone was very friendly and professional. We left a big mess every morning at breakfast, but the cafe staff were so friendly, we were sorry to leave. Because I was traveling partly on business, we received a corporate rate through my office, and the Studio Room was great. Free wi-fi, free fitness center, and free shuttle service (of course based on appointment first). We also received extra towels, blanket, and pillow in our room for free. We brought guests to the Swiss-cafe and the charge was very reasonable. The staff know their jobs, very polite, and patience to wait our order. The front liner staff was so nice and well knowledge around Batam. They can assist you for everything you want to know. They even let me using one of their staff's laptop while mine having system crash. Lucky for me to find this such wonderful 3-star hotel in Batam. Very Comfortable and the service and attention from the staff, very good.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jim_Burdenwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belinn Batam, responded to this review, 7 January 2016
Dear Mr. Jim Burdenwill,

Warm regards from Swiss-Belinn Batam !

Thanks you for your taking time to record your comments on tripadvisor.com following your recent stay at Swiss-Belinn Batam

We do appreciate and thanks you of your positive comments and have been forwarded to our staff and team for motivation,indeed nicely done hotel and centrally located in downtown and we often receive good comments regarding the serviced of our staff

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belinn Batam. Thanks You

With Kind regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
498 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

The prices for the rooms fluctuate quite a bit, so if you are able to find a good rate around 600K Rupiah, this hotel is really nice. The rooms are spacious and comfortable and the staff very nice and helpful. The pool is in the back, and nicely done, tropical style. The location is centric, near Harbourbay, and you can walk to many places, although the sidewalks are lacking. Recommended, at the right price.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JohnFoster68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belinn Batam, responded to this review, 7 January 2016
Dear Mr. Brad Dockrd,

Warm regards from Swiss-Belinn Batam !

Thanks you for your taking time to record your comments on tripadvisor.com following your recent stay at Swiss-Belinn Batam

We do appreciate and thanks you of your positive comments and have been forwarded to our staff and team for motivation,indeed nicely done hotel and centrally located in downtown and we often receive good comments regarding the serviced of our staff

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belinn Batam. Thanks You

With Kind regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Osaka, Japan
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

My wife and I found the hotel service extremely well. We were being upgraded to a Studio Room without any addition charges. Although relatively old hotel, but very well maintained. Lovely big room, comfortable bed, and huge bathroom. The room was perfectly equipped and the size of bathroom was exceptionally good. Breakfast is excellent, lot of variants. The chef himself handle it with the restaurant team. Well done and highly recommended.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Tanabe_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belinn Batam, responded to this review, 7 January 2016
Dear Mr. Tenabe,

Warm regards from Swiss-Belinn Batam !

Thanks you for your taking time to record your comments on tripadvisor.com following your stay at Swiss-Belinn Batam

We do appreciate and thanks you of your positive comments and all have been forwarded to our staff and team for motivation,

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belinn Batam. Thanks You

With Kind regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

Stayed from 01 May to 04 May 2014. Arrived timely for checking in but room was not ready yet. Was told to wait for 15mins in the lobby. We were served welcome drinks for 12 of us. Right after the drinks our 2 bedroom apartment was release to us. We had 2 units on the second floor. Rooms are very cleaned and had a nice scent. The swimming pool is great and very private. Also not to forget the sumptuous breakfast we had in the cafe. The Cafe Manager and his staff Hari served us well. The second floor housekeeper and his team did a good job. Overall experience was good and we did enjoy our stay in Swissbelinn Batam. The frontoffice staff and all the other hotel staff is very friendly and serve u sincerely.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank shafiq16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belinn Batam, responded to this review, 5 May 2014
Batam, 5 May 2014


Dear Guest,

Warm regards from Swiss-Belinn Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay with us.

We are appreciate for the positive comments regarding the good service of our staffs & your breakfast experience. We have shared this good news to the team. We are glad that you have a pleasant experience while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belinn Batam. Thank you.


With kind regards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 May 2014

Im now sitting on a sofa in e lobby still waiting for my room to be ready. Service here sucks. For those who have scheduled for pRivate bus for travelling,u will b disappointed. Reason being,u will not be in schedule due to checking in time of ur room. All snowball by 2-3hrs... a short trip wasted by waiting to ur room...

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sitinsalleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belinn Batam, responded to this review, 5 May 2014
Batam, 5 May 2014


Dear Guest,

Warm regards from Swiss-Belinn Batam!

Thank you for taking the time to record your comments on tripadvisor.com.

We are appreciate for your reviews. We do apologize on the inconvenience experience during check-in process. We have deeply briefed to the department concerned for immediate review and improvement. We will make sure that you have the best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belinn Batam. Thank you.


With kind regards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Swiss-Belinn Batam

Property: Swiss-Belinn Batam
Address: Jl. Prambanan No.1 Jodoh, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #25 of 97 Hotels in Batam
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Swiss-Belinn Batam 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Swiss-Belinn Batam is a premier choice for both business travelers and holidaymakers alike with 84 rooms accommodation. Located right by the major commercial and business area of the Batam Island, Swiss-Belinn Batam we are approximately 30 minutes by ferry from Singapore and 20 minutes’ drive from Hang Nadim Airport.Dine in style at our inhouse café with its selection of international, Indonesian, and traditional Malay cuisine, or chill out with a drink at our pool bar. Other facilities we provide for our guests’ pleasure include an outdoor swimming pool, covered parking, laundry services, facilities for the disabled, and excellent room service. ... more   less 
Reservation Options:
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Also Known As:
Swiss-Belhotel Batam Hotel Batam

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