Hotel was conveniently located near several key Batam attractions, like Nagoya Hills, A2 Food Court, Chinatown and various other shopping areas. The customer service expressed by Karbel (GM) and his team was top notch, eg they allowed our group of 7 to switch to adjoining rooms. They were friendly and really try to make your stay as pleasant as possible.
The receptionist Emmy spoke flawless English and kept on a beautiful smile throughout our numerous requests and questions.
I highly recommend fellow travelers, especially Singaporeans, to make Swiss Inn a destination.More