Brought my two sons along to KTM (Batam) with my wife's colleagues. It was her company retreat. We stayed for one night in a spacious two bedroom chalet on the top of the hill. The view from the chalet is fine enough (on a clear day you could probably see Singapore quite clearly) and the staff at the reception and around the resort are friendly and genial. But there were some absolute NO-NOs which mean I will not stay at this resort in the near future.
Rooms are generally clean and functional. But we really had an issue with the hot showers. The hot water was erratic and it was problematic especially with children. Water pressure was sometimes very weak and when my wife and I had a shower (after the two boys) late at night, the hot water ran out on us!
The resort provided anti-mosquito spray. Generous bottle, but I'm not sure it worked. Was up at night because my son and I were stung quite a few times.
Food at the restaurant is above average, though on the oily side. We had one sit-down 8-course lunch included in the stay and that was tasty (but like I said, slightly too much oil). At night, the company had a pool side BBQ which was handled and presented by a group of friendly and sincere gentlemen. While the food was generally quite nice, they were quite obviously unprepared to serve up food for a group of 26. So food came in dribs and drabs.
Things to do:
My wife and I went for the Spa Package that included a Foot Salt Bath, a Hydrotherapy Bath and a 1-hour massage. It was quite a pleasant experience, even if we did feel that the Foot Bath was a bit of a rip off. They merely massaged (10seconds) some salt on the feet and dipped in water, felt like we were being marinaded... The Hydro bath was a small couple Spa Tub, simple and relaxing. Plus the view from these massage huts is the open sea, nice! The massage is also done quite professionally.
Guanyin Statue and Monkey God Temple. These were situated on the resort grounds and provided some novelty to a resort (I think this must be one of a few resorts with a temple as part of its attractions).
Now I come to the part that I absolutely detested. The pool. My kids love to swim, so we had been looking forward to this being a beach resort with a supposedly salt water pool. BUT while the pool looks well-sculpted, it was filthy and very badly maintained. When we went in, we realise the colour of the water wasn't merely a result of the colour of the tiles, but because of the algae that coated the tiles. Besides that, the pool had NO filter system visible and along the side of the pool there were no drains to "catch" the dirt that fell into the pool, making the pool just a terrible, murky experience. There was also a lagoon area that looked good from our chalet at the top of the hill, but when we got closer we see how it was totally unappealing and dirty. In the 30 hours we were there, I did not see ANYBODY venture near it, not even to the "beach". And for good reason, because we witnessed how certain wash basins near the restaurants seemed to drain straight into the sea.
The people are friendly, the place is passable, but the facilities turned me off.
- Official Description (provided by the hotel):
- All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more less
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- Also Known As:
- Pt. Ktm Resort - Batam Hotel Batam