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Swiss-Belhotel Harbour Bay
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Reviews (688)
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All reviewsharbour bayseafoodgrand deluxe roomferry terminalshopping mallwalking distancerelation officerwey weycakerain showerbig supermarketbreakfast buffetroom servicehotel roomnagoya hillcomfy bedcomfortable stay
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483 - 488 of 688 reviews
Reviewed 21 June 2014

Room are beautiful and clean. Staff are polite and helpful. Near the jetty very convenient. Breakfast is good. There is a cinema and a mall connected to the hotel itself. They provide free shuttle service to Kepri Mall. Over all enjoyed the stay here.

  • Stayed: June 2014, travelled with family
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Thank Allantanbl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belhotel Harbour Bay, responded to this reviewResponded 5 July 2014

Batam, 5 July 2014

Dear Guest,

Warm regards from Swiss-Belhotel Harbour Bay Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam.

We do appreciate and thank you of your positive comments and have been forwarded to our staff and team. Indeed it is centrally located in downtown and we often receive good comment regarding the service of our staff.

We are glad that you have a pleasant experience as well while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.


With kind regards
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

I had come here, because it was close to Singapore. For me personally it was nice.the rooms are neat and new,the toilets are spacious.if you're going for break and just wanna spend time with your wife and maybe watch TV then it's a great place. And theres a mall below where there's practically nothing other than few places to eat and some shopping, lot of it are closer or still not open. But there was a theatre and had nice seats. We had to pay only 2 dollars for the best seats in the theatre. The towns pretty dry.so over all,if you wanna watch movie in theatre and sleep long hours in the room and need great rooms then this is amazing. But if you're expecting this location to be awesome then You would be disappointed. There are activities, but in a bit far-off places,some shopping in Nagoya centre maybe, where you can get all the fake Aug in the world.

Stayed: May 2014, travelled as a couple
2  Thank moopan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belhotel Harbour Bay, responded to this reviewResponded 5 July 2014

Batam, 5 July 2014

Dear Guest,

Warm regards from Swiss-Belhotel Harbour Bay Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam.

We do appreciate of your positive comments regarding our rooms and have shared to our staff and team. And yes, the mall linked to hotel is still under development that is why it is still quiet, however the mall provide newly opened movie theatre and few fast food restaurants as well as supermarket.

We are glad that you have a pleasant experience as well while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.


With kind regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Fabulous hotel with beautifully appointed rooms. Breakfast was great and the service was perfect. My room was huge and the bed had amazing pillows. I had no street noise from the busy harbour and I enjoyed a bit of shopping at the sparsely booked shopping centre next door. I had a lovely stay!

  • Stayed: June 2014, travelled on business
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1  Thank BeenSeen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belhotel Harbour Bay, responded to this reviewResponded 5 July 2014

Batam, 5 July 2014

Dear Ms. Vanessa,

Warm regards from Swiss-Belhotel Harbour Bay Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam.

We do appreciate and thank you of your positive comments and have been forwarded to our staff and team especially to our F&B and HK side regarding to your compliments.

We are glad that you have a pleasant experience as well while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.


With kind regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Excellent hotel with comfy bed and very good service. Christina is a really easy going guest service officer who actually cares bout our comfort. Thanks for your excellence service and we will be back again.

  • Stayed: June 2014, travelled as a couple
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1  Thank adrian l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belhotel Harbour Bay, responded to this reviewResponded 5 July 2014

Batam, 5 July 2014

Dear Mr. Adrian,

Warm regards from Swiss-Belhotel Harbour Bay Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam.

We do appreciate and thank you of your positive comments and have been forwarded to our staff and team. Indeed it is a nicely done hotel and centrally located in downtown and we often receive good comment regarding the service of our staff. We have as well shared your compliment to Christina and we are glad that you have a pleasant experience as well while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.


With kind regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The hotel is linked to Harbour Bay terminal and its covered walkway all the way to the hotel. The hotel is also linked to a small shopping mall with a supermarket at the basement and a cinema at the top. The hotel also has a smaller scale supermarket at the basement.

Hotel room is a good size and is clean. The bed is comfortable. The swimming pool and gym are small and closes early at 9pm.

Less than 10mins taxi ride to Nagoya Shopping Mall and the Hotel is walking distance to the food centre and also to Wey Wey Seafood.

Overall, a good hotel to spend a weekend and value for money.

  • Stayed: March 2014, travelled with friends
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2  Thank lifestyle78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denny J, General Manager at Swiss-Belhotel Harbour Bay, responded to this reviewResponded 5 July 2014

Batam, 5 July 2014


Dear Guest,

Warm regards from Swiss-Belhotel Harbour Bay Batam!

Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam.

We do appreciate and thank you of your positive comments and have been forwarded to our staff and team. Indeed it is a nicely done hotel and centrally located in downtown and we often receive good comment regarding the service of our staff. We are glad that you have a pleasant experience as well while staying with us. We will make sure that you have another best experience on your next visit.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you.


With kind regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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