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“Choose other hotel in the city else its ok..”

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Golden View Hotel Batam
Ranked #32 of 100 Hotels in Batam
Reviewed 18 December 2013

We choose cos of the family room and pool. Both are ok condition. Breakfast are terrible. People smokes everywhere and even in the children activity room!

Nearby mall - harbourbay mall.. please do not go! We went and there's like 2 eateries and 3 shops open. Its difficult to get a cab back and you have to walk all the way to ferry taxi stand.

  • Stayed: December 2013, travelled with family
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Thank Nech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 27 February 2014

Dear Our Value Guest,

Warmest Greeting from Golden View Hotel Batam. A Perfect Place for Business and Relaxation.

Thank you for taking the time to share with us your valued comments. We very much appreciate your feedback and insights. We have also noted your comments regarding the breakfast. Please be assured that we learn from your feedback to promptly address and improve on overall service.

Concerning about the destination for shops, we also provide free shuttle services to 3 (three) optional famous shopping malls such as DC mall, BCS, and Nagoya hill. A short 10-15 minutes away from Golden View Hotel.

Once again, Thank you so much for making Golden View your choice hotel. We certainly look forward to welcoming you at our Hotel soon.

Best Regards,

Golden View Team.

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85 - 91 of 190 reviews

Reviewed 12 December 2013

Extra bed only had a bed cover and a sheet underneath. Bed cover also had blood stain on it. Breakfast menu limited and cold. Fish and chips at Cuppa Cafe not fresh and hard and cold. When checked into room, toliet roll almost run out., no spare new toilet roll, the housekeeping staff did not replace a new toilet roll when cleaning room! The hotel lobby was stuffy and warm.

  • Stayed: December 2013, travelled with family
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2  Thank geeseng2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 27 February 2014

Dear Our Value Guest,

Warmest Greeting from Golden View Hotel Batam. A Perfect Place for Business and Relaxation.

We would like to thank you for your constructive feedback and we had takes all your notes seriously to our housekeeping manager and also Chef in order to prevent such incidents to happen in the future. We will certainly look into it and improve our services.

Once again on behalf of our team we would like to thank you for choosing our hotel for your stay and we look forward to having you with us again.


Regards,


Golden View Hotel Team

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Reviewed 11 December 2013

Stayed one night on a family trip. Rooms are spacious and clean, though the place looks old and needs updating. Hotel staff were generally friendly, though command of English were below average. Not much to do in the vicinity; rather, the activities around the hotel are rather boring.

  • Stayed: December 2013, travelled with family
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1  Thank RLmEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 27 February 2014

Dear Our Value Guest,

Warmest Greeting from Golden View Hotel Batam. A Perfect Place for Business and Relaxation.

Thank you very much for your comments and feedback during your stay with us. Regarding the rooms in nowadays we continually doing a refurbish to make it more up to date and modern.Our outdoor activities also are very varieties to choose.

Once again, thank you so much for making Golden View your choice hotel. We certainly look forward to welcoming you at our Hotel soon.

Regards,


Golden View Hotel Team

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Reviewed 18 November 2013 via mobile

Stayed in 5 different hotels in Batam but this hotel has the best breakfast among the rest. I am not comparing with the resort, just hotels located in the city center. Room is not bad, it is spacious and has an extra single bed for double room with queen-size bed. But the room has no wifi unless you are taking the higher floor which is a higher class room. Those taking superior or deluxe then you can forget about having wifi in your room, unless you dont mind hanging at the lobby for free wifi.

Stayed: December 2012, travelled with friends
1  Thank Ilahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 27 February 2014

Dear Our Value Guest,

Warmest Greeting from Golden View Hotel Batam. A Perfect Place for Business and Relaxation.

We are so delighted that you had such an exciting experience during stay with us and thank you so much for your excellent comments. As our facilities for guest comfort ,wifi service coverage is provided in each room and floors.
We feel honored that you have chosen Golden View Hotel to spent your holiday.

Once again, thank you so much for making Golden View your choice hotel. We certainly look forward to welcoming you at our Hotel soon.

Regards,

Golden View Hotel Team

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Reviewed 4 November 2013

This is my first time staying in a Batam Hotel, the operator there was friendly and they answered my call real fast. They speak good English as tourist like me would understand. And I am really happy with their wifi. The wifi there had a really good connection compared to other hotel which has a wifi that could not be connected and I am staying on the third floor. They had free karaoke room for us too. We spend our night singing and we were entitled with a free drink each. Overall, i give a 5 star rating for this hotel and I am really satisfied with my stay. Thank you.

  • Stayed: November 2013, travelled with family
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3  Thank Elena_Ong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 22 December 2013

Dear Elena Ong,

Warmest Greeting from Golden View Hotel Batam. A Perfect Place for Business and Relaxation.

Thanks for choosing Golden View Hotel during your visit in Batam.

We would like to thank you very much for taking the time to share your holiday experience with us and we are so delighted to receive such an excellent review from yourselves.

Once again, Thank you so much for making Golden View your choice hotel. We certainly look forward to welcoming you at our Hotel soon.


Regards,

Golden View Team.

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Reviewed 6 October 2013

I stayed there for only a weekend. The superior room is Huge and spacious. The staff in Golden View Hotel is very helpful and friendly. Good job Golden View Hotel management on training your staff !!

We had our body massage at Golden View Hotel, and the girl who massaged me did an excellent job. Her name is Sari. If you happen to go for the massage there, ask for her service!

Nice pool, suitable for kids. You can actually arrange the massage next to the pool too.

We had our dinner at the level 2 restaurant, the atmosphere is great :) Especially after a long day travel within Batam and we do not want to have another seafood meal for the day.

Bicycle is free for use, however, most of the bicycle's break is not working, So, please check the break before you use it. There is a Billiard table there which cost USD5/game.

The only demerit point will be the room, bed is comfy enough, but.. there are only 2 quite thin pillows for you. There are stain on the bed sheet. There are cracks on the wall and I would say I really do not like the bath room. Black color stain on the shower curtain. If you are a cleanliness freak, bring your own towel too, you will not want to use their in house towel.

Room Tip: Try to get high floor... I was standing in 3rd floor only which I think it is a bit noisy, especiall...
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank Ultraman87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 14 October 2013

Dear Valued Guest,

Allow me to express my gratitude towards your comment on your recent stay in our hotel.

We are very pleased for your appreciation of our staff's welcome and attentiveness using your stay. With regards to your comment on the bicycles brakes, we have made an immediate checks of all the bicycles condition. Guaranteeing guests safety is one of golden view's priority.

We are sorry that you were not satisfied with our room conditions. Please note that we are open to requests for additional pillows, and our staff will be pleased to deliver to your room.

Your comments have been duly communicated to our housekeeper manager and we looking forward to welcome you back.

Regards,

Golden View Hotel Team

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Reviewed 4 October 2013

This is my first time staying at a hotel in Batam so i'm not sure the standard of Batam hotel.
My staff training was conducted here at the 2nd floor Kasuari room. We checked in late afternoon.
Room is spacious and mine is located at ninth floor, facing the swimming pool. The window was very wide with beautiful view of Batam. Bedsheet and towel a bit yellowish. Bathroom with a bathtub, old but clean. Great breakfast. Wifi available at every floor. Good connectivity.

  • Stayed: September 2013, travelled on business
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Thank junqitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evi z, Executive Assistant Manager at Golden View Hotel Batam, responded to this reviewResponded 14 October 2013

Dear valued Guest,

Thank you for staying with us and taking time to share your experience. We are happy that you are delightful with our location, breakfast and wifi connection.

We apologise for the towels and bedsheets. Please ensure that your comment has been taken seriously by our housekeeping department will take the necessary actions to ensure professional cleanliness standards.

once agian, Thank you for your feedback.We look forward to welcoming you on your next visit.


Regards,

Golden View Hotel Team

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Additional Information about Golden View Hotel Batam

Address: Jl. Bengkong Laut, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #32 of 100 Hotels in Batam
Price Range: £27 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden View Hotel Batam 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
215 Rooms (Superior, Deluxe, Family Room, Suite Room) have been ready to suits your needs and various facilities: Cuppa restaurant, Rajawali terrace cafe, Murai lobby bar, Pipit kids corner, traditional massage, massage centre, full fitness centre, gym, sauna & steam, swimming pool, jogging track, laundry and valet services, 24 hour room service, booking for golfing, business centre, shopping arcade, free shuttle bus to the downtown, karaoke room. Outdoor activities (Go kart, High Rope team building, Flying Fox, ATV - Motor, paintball, volleyball field). ... more   less 
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