I am writing this from the Banyan Tree from the Jungle Villa (i.e., no sea view and no pool in the villa).
I was a bit skeptical before I came here because of some of the terrible reviews here... I am glad that these reviews turned out to be a bit extreme - probably cases of high expectations met with more moderate reality.
This is Indonesia after all, and you have to be used to their kind of service -- it is not all out "whatever you please" type of service you might find at Aman or Four Seasons. Rather the service here is efficient, competent, but usually never with a sincere smile. Also, I found that the English comprehension of the staff here to be a bit disappointing - the waiters and the spa therapist. They should be at the levels of the persons working the front desk.
The resort is laid out in a very unique manner -- villas on the side of a very steep hill. This makes for som strenuous walking but most people end up buggying around. The two pools look fine, but right now it is not sunny at all (the resort is on the west side of the island looking northwest) and it is the rainy season.
I tried the spa yesterday and it was quite good, though the dollar-denominated prices may catch some people off guard. All prices on the resort are in US dollars, so you can't take advantage of the volatile rupiah.
I also tried the Saffron restaurant - as a single diner I bypassed the appetizers and ordered two main dishes - the snapper and the Indonesia Chicken curry. Very good dishes. The side of mixed vegetables was mediocre. Level of food ingredients was OK. The breakfast buffet was also not great (mediocre). The scrambedled eggs (which had to be ordered from the kitchen) turned out OK, but I miss having unlimited eggs. This seems to be a trend at many resorts.
The rooms are laid out as in the brochures. I asked for the cheaper villas since I came here alone. If I was bringing my wife, I would definitely ask for a larger villa, not just for the pool but because the indoors is actually quite smallish.
I can't point to anything horrible about the resort, but I can't point to any "wow" factor about this place. In fact, given the poor selection at breakfast, and some other small items (one soap in the bathroom, one running machine in the gym, denomination in US dollars), the one word that comes to mind as I meandered through the resort was -- "cost-cutting."
- Official Description (provided by the hotel):
- Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Sabre Hospitality Solutions, Asiatravel.com Holdings, Expedia and Odigeo so you can book your Banyan Tree Bintan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Banyan Tree Bintan Hotel Bintan
- Banyan Tree Hotel Bintan
- Bintan Banyan Tree
- Banyan Tree Bintan Bintan Island, Riau Islands