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Bintan Spa Villa Beach Resort
Ranked #4 of 37 Hotels in Bintan Island
Certificate of Excellence
Reviewed 16 July 2013

We stayed in this hotel coz we're kinda tired of the usual "singapore hotels" nearby the ferry terminal. We wanted to try something different esp when we saw the the rooms build upon water. My fiancé even paid more than the usual rooms since it was an anniversary celebration as well. The place was nice, clean and facilities were decent. I was just taken aback how tiny the place was since it's just a shoreline along the major road. The spa room we had was nice though, massage was better than what we usually have in the other resorts. No other place to eat but at the resort itself. Food was ok, staff was courteous enough. BUT definitely needs more training in attending to guests needs. On our second night, there were quite a number of guests but staff were plenty as well. However, all staff were just at the counter with only 2 staff attending to guests. Then we head out to the bar area, ordered some simple drinks such as vodka tonic & bourbon coke but "bartender" had no clue how to do it. In the end we just had to order beer. All in all, if you want to relax and sleep, (or in our case escape the haze) this is the place to be

  • Stayed: June 2013, travelled as a couple
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Thank TessaG08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 20 July 2013

Hi Tessa,

Thank you for taking the time to write this review and relay to us your feedback. We are glad that on a whole you found your stay satisfying, especially the cleanliness & facilities of the resort, the massage and the food. As you mentioned, Bintan Spa Villa is a small resort, meant to be a cosy and quiet seaside retreat for travellers, and definitely different from the "singapore hotels" that you have been to before. Thank you for your feedback regarding the service you received during your stay - this will be looked into and we will look into improving the efficiency of our service, as well as the standards of our bartender. Once again, thank you for writing this review and for staying with us!

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 16 July 2013

Had a short getaway with some cousins. Everything was great~ from arrival to departure. Staffs were friendly, went the extra mile to communicate with us. We had a great time there but missed the sunrise due to weather. Had the chance to put lanterns and fireworks for the first time. Thanks for the experience. Will visit again! ~weikang (visited on 130713-140713)

  • Stayed: July 2013
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Thank weikang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 20 July 2013

Dear Wei Kang

Thank you for spending the time to write this positive review, we are very glad that you and your cousins thoroughly enjoyed your stay at Bintan Spa Villa. Thank you for the compliments on our staff, we will be sure to relay your praise on their excellent service. Hope that you found the experience of setting off fireworks and wishing lanterns an exciting one as well, since it is something novel for Singaporeans. Once again, thank you for writing this review, and we look forward to welcoming you back at Bintan Spa Villa

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 16 July 2013

My partner and I stayed in this resort from the 15th to the 16th of July. We got a deal from Deals.com to stay in the Deluxe room. Once we reached there, we upgraded to the Royal Ocean Villa. We realised that it is cheaper to upgrade at the resort than through Deals.com.

Bintan Spa Villa is a beautiful resort. The staff there were very forthcoming, friendly and helpful. We loved the Royal Ocean Villa. The barbecued food for dinner was very appetizing. We tried the fireworks- bought from their souvenir shop. I am not really into massages but it was pretty relaxing. We took a boat ride to the White Sand Beach. It was about a 20 min ride costing S$20/pax. The water there is clear and clean. We were given about 2 hours there. A nice place to swim and to relax by the beach. For our lunch there, we were ferried to another nearby villa, Agro. A good variety of food but not as pleasing in taste. I am glad that we din't get anything less for what we paid. Kudos to the team running the Spa Villa.

  • Stayed: July 2013, travelled as a couple
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1  Thank Deen_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 20 July 2013

Dear Guest,

Thank you so much for taking the time to write this review, we are glad that you have found your stay enjoyable, beautiful and worth the price. Like yourself, many guests have found the Royal Ocean Villa that you have stayed in beautiful with an amazing seaview, and worth the upgrade. It is nice to see that you have enjoyed a variety of activities at the resort, from the Beachfront BBQ, to a relaxing massage, and the visit to the pristine beach of White Sand Island. Once again, thank you for writing this review and we look forward to welcoming you back to Bintan Spa Villa in the future!

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 12 July 2013

We booked for a short getaway, and the picture on the internet did not disappoint!
Arrived at the resort and was immediately captivated by the view- Charming! Room is clean and well stocked. TV channels have mixture of english and chinese programs - surprise for me.
Massage was good and i love the part of the room facing the sea. Had a great bbq seafood dinner by the beach - lovely ambiance! To top it off, the staff were most helpful and I certainly feel at home with them around..
Next morning, we decided to go for a chill by the beach & we found a couple of hammocks which proved to be much more comfortable than the beach chairs..

To sum it off, great stay and utterly relaxing. Service was good and would certainly come back here for another visit.
The only pet peeve worth mentioning was the occasional power trip which lasts a little while and the smell from the maintenance which drifted into the room.

Room Tip: The corner rooms would be nice to have a more panorama view of the sea.
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  • Stayed: July 2013, travelled as a couple
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Thank Eugchow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 20 July 2013

Dear Guest,

Thank you so much for taking the time to write this fantastic review! We are very glad that you have enjoyed your stay so much. As you said, the photos on our website are what you will see at the resort, as we believe in accurate depiction of the marvelous views of our property. Glad that you found your room up to standard as well, with the little surprise of our own english, chinese and children movie channels. Thank you for your compliments of the food, spa treatment and excellent service from our staff, we will be sure to relay your praise to our hardworking staff. Once again thank you for writing this review, and we are happy that you found your stay an utterly relaxing one. We hope to see you once again and look forward to welcoming you back!

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 12 July 2013

The staff at Bintan Spa Villa are superb- friendly, helpful and efficient. Needless to say, my friends and I had a lovely time there and would definitely return soon. We went snorkeling on one of the days and the staff were so kind as to lend us an underwater camera. As such, we were able to capture beautiful pictures of the marine life there and brought home those wonderful memories with us. Although the grounds are not large, the view and tranquility of the area make up for that. Bintan Spa villa is the perfect place for a short and relaxing getaway! :)

  • Stayed: June 2013, travelled with friends
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Thank charmain_loy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 12 July 2013

Dear Charmain

Thank you for taking the time to write this positive review, we are really glad that you found it a great stay! Glad that you found the service of our staff fantastic, we will definitely direct your compliments of our staff on their good service. I am also glad to see that the snorkeling trip was the highlight of your stay - the experience of snorkeling at the nearby untouched coral reef is really quite a remarkable one, with abundant marine life and clear waters. And as you mentioned, Bintan Spa Villa is a small resort, but we emphasize on having a cozy, peaceful and tranquil atmosphere, thus we are glad that you enjoyed the views and tranquility of the place. Thank you once again for writing this review and we definitely look forward to welcoming you again at Bintan Spa Villa

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 11 July 2013

It was a gorgeous and relaxing resort, for short stay away. It is not over crowd with people. I have booked for meyself and my husband, and friends for 2 days 1 night accommodation in Ocean suite room. I love feeling of the room facing the sea, the room is big and clean. There is a balcony where you can rest or even suntan.
There was a perfect, beautiful beach where we when for snorkeling, lined with turquoise water, and this place has calm water that allow you to take advantage of good visibility to see the most marine life during the visit.
We seem to be too rush for the activity, no time for Spa. Will arrange a longer trip again soon. Will introduce more people there.

Room Tip: Its great experience to stay in ocean suite room. I like the feeling of it facing the sea.
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  • Stayed: June 2013, travelled with friends
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1  Thank annabellalele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 12 July 2013

Dear Annabel,

Thank you for taking the time out to write this excellent review, we are very glad that you have had such an enjoyable holiday with us. Indeed the ocean suites are our guests' hot favourite, where many fall in love with the idea of staying in a suite on water, thus we are glad that you loved the feeling of staying in this room as well! The beach at our Snorkeling Site is called White Sands Beach, and i guess you can imagine why it was named that, after experiencing the place yourself. Glad that you enjoyed this pristine beach and the beautiful waters and marine life around it during your snorkeling trip. Thank you once again for writing this review, for staying with us, and we hope to see you again so that you can do the rest of our activities!

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort

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Reviewed 10 July 2013

The food cooked and served at the resort's restaurant was wonderful. We enjoyed all our food and beverages.

Although the sea activities were not many, the hotel made it up with transport provided to the sister resort. Only a 3mins ride!

Even a short trip (2d1n) felt like a real good holiday. The resort staff and facilities contributed to that experience. They were very helpful in our service calls.

A quiet and beautiful place by the beach to relax.The day passes slowly, a great thing if you're looking to take a break from work and treat yourself to a good massage and have drinks at the beach side bar

  • Stayed: June 2013
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Thank Yangpris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this reviewResponded 10 July 2013

Hi Priscilla

Thank you for taking the time to write this review, and we are really glad that you have enjoyed your stay so much, especially the dining at our Beachfront Cafe, well suited for Singaporean taste. Thank you for the compliments to our staff as well, we will be sure to relay your comments on their good service to them. Also, we are glad that you natural beauty around the resort, and the peace and quiet. It is indeed meant to be a place for us all to relax and getaway from the hustle & bustle of city life. Thank you once again for writing this review & staying with us. We hope to see you again!

Edmund Cheong
Bintan Spa Villa Beach Resort

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Additional Information about Bintan Spa Villa Beach Resort

Address: Km. 38 Jl. Pantai Trikora | Teluk Bakau Bintan, Bintan Regency, Riau Islands Province 29153, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
Price Range: £61 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bintan Spa Villa Beach Resort 3*
Number of rooms: 31
Official Description (provided by the hotel):
Tucked away in a cosy corner of Bintan Island, Bintan Spa Villa Beach Resort is a small and peaceful seaside hideaway, just a 1hr ferry and bus ride away from Singapore, this Bintan hotel, far from disturbance, is a perfect escape from city life. Our Bintan beach resort is built along the shoreline, allowing one to have a panoramic sea-view from most resort areas including all our rooms, café, spa and pool areas. ... more   less 
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Also Known As:
Bintan Spa Villa Beach Resort Bintan Island, Riau Islands

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