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“Relaxing weekend trip”

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Bintan Agro Beach Resort
Ranked #15 of 38 Hotels in Bintan Island
Reviewed 14 April 2014

Went to stay at the resort for 2D1N as a part of the company trip. Good for relaxing if you are not very particular. Reasonable price.

Room : It's clean. Fantastic view of the sea and sunrise. However, the auto air freshener was faulty, kept sending out mists every minute and had to relocate it into the toilet, which is a good thing as it had very strong smell of the mothballs that are spread everywhere in there. The Jacuzzi is new and nice addition but it caused a mini flooding when draining the tub, It would really be great if both the shower head and the drainage is not so clogged up. TV/cable reception could be improved to. Acceptable wi-fi connection.

Swimming pool : There are 2 and the newer one is really nice and clean.

Water facilities : The water-sports were great. Too bad it was low tide and could not play for long.

Service: Staff are friendly.

Food : Quite OK. Pretty cheap and good for hotel quality. Was bothered by the flies and it may be better if they install some electric insects catcher/killer. We had catered buffet in the SunMoon restaurant on the 1st night and it will be better if replenishment was faster. A lot of us were left hungry waiting for the food.

Room Tip: Suites that face the sea have really awesome view. Beer is really cheap at the town area (Tj Pina...
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  • Stayed: April 2014, travelled with friends
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1  Thank VTik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 12 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

On behalf of the management, we apologize for the inconveniences occurred during your stay. Our respective department has taken note and steps to make improvement to ensure that you will have a better experience on next stay.

We are glad that you loved your room and food taste. We apologize for the flies and replenishment issue. We have installed electric lights which will catch flies and always manage the waste well but sometimes the flies come from neighboring environment. Thanks for raising up the issue on replenishment of buffet and our Food & Beverage manager has taken note on this and will make improvement.

Once again, thank you very much for your valuable time to write this review. We hope to welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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181 - 187 of 415 reviews

Reviewed 20 March 2014

Took a very long and wobbling mini bus trip to the hotel. Counter staff attitude was not friendly to start our trip. Room cleanliness had to be improve. Breakfast taste horrible and limited selection. Hotel was real packed during the holiday season. Slow wifi only in hotel lobby. Dirty swimming pool. One restaurant available at a distance away. Room order was expensive. Experience was nothing fantastic except for sitting there watching the sea and kite surfers.

Room Tip: Balcony with a good view of the sea.
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  • Stayed: January 2014, travelled with family
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1  Thank at0mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 11 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

We apologize for all the inconveniences happened during your stay. The respective department has taken note on your inputs.

Currently, we are now upgrading our facilities which include the works to extending new units and refurbished the current units. We are developing a new building with new facilities like new deluxe rooms, new lobby, new spa center, lounge, souvenir shop, elevator and bringing WiFi into rooms so we may offer you more in the future. All the upgrading projects are expected to be finished by June 2015. We have now owned new and modern vehicle to ensure a smooth and better ride to and from ferry terminal. With all these modernization, we hope you may have more comfortable stay in the future.

Once again, thank you very much for your valuable time to write this review. We hope to welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

We love this place!! We stayed in bintan agro beach resort from 12th to 13th March 2014 with my family to celebrate our mum’s birthday. Prior to our arrival we ordered a mango cake and requested for it to be placed in the fridge of our hotel room before we arrived and they did just that complete with plates and spoon to enjoy our cake. Really appreciate this gesture of the staff there. We stayed in Jacuzzi suite room 3211 and the room is pleasantly clean and spacious. The Jacuzzi was amazing! Plus there was prayer necessities items like a mat and the muslim religious book called the Quran for us to use. Love the balcony where we can see the sunrise and sunset. Nice!! The service rendered by the hotel staff was prompt and everywhere we go there will be staff who greet us so ever nicely. The staff there are so nice and friendly. The food is tasty and is halal certified. Breakfast was a wide spread from rice to noodles to bread , cakes , fried banana just to name a few. We also had lunch & dinner by the beach at Sunmoon restaurant and the wind and view at night was amazing. We wished we had stayed there longer. We will definitely go back again someday! Thank you Bintan Agro Beach Resort :)

  • Stayed: March 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DiveNPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 12 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

Our staff are extremely happy to know that you had given 5 star rating for their customer service and warm hospitality. We will ensure that we keep maintaining this quality of service and may improve to a better standard. We glad to know that your loved the room that you stayed with the amenities inside as well as the food varieties. Hope that the dining experience you had with us was one of the memorable on your holiday trips.

Currently, we are now upgrading our facilities which include the works to extending new units and refurbished the current units. We are developing a new building with new facilities like new deluxe rooms, new lobby, new spa center, lounge, souvenir shop, elevator and bringing WiFi into rooms so we may offer you more in the future. All the upgrading projects are expected to be finished by June 2015. With all the new facilities, we hope to serve you even better in the near future.

Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014

What an amazing little find! This hotel stay included lunch, dinner and breakfast which was all tasty and good, the views from our balcony over the sea was incredible and the whole place exudes peacefulness and calm. This isn't your usual cosmopolitan five star luxury, so if you expect padded sunloungers and luxurious furnishings then this isn't for you, you need to go to the north of the island for that, but for the price we paid for two days more than succeeded our expectations.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
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1  Thank JueC69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 11 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

Our staff would like to express our thanks for your appreciation on our service that you had enjoyed on your previous stay. We are glad to hear that you enjoyed the food & beverage served by our restaurant and the surrounding environment of the resort. For your information, we are now upgrading our facilities which include the works to extending new units and refurbished the current units. We are developing a new building with new facilities like new deluxe rooms, new lobby, new spa center, lounge, souvenir shop, elevator and bringing WiFi into rooms so we may offer you more in the future. All the upgrading projects are expected to be finished by June 2015. With all these works, we hope that we can give you a more comfortable and worth to money stay on your next visit.

Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

Hotel has a really good location with a great beach and is ideal for kitesurfing. Food is okay and our accommodation was great (you need to go for the more upmarket suite choices though), Budget rooms really are budget and borderline two star. The ocean junior suite we had was built out over the sea on stilts, so a fantastic view and atmosphere. Staff really friendly and pleasant. Locals curious and friendly. Downsides: coffee at breakfast truly appalling and must have been a substitute. Ferry from Tanah Merah (singapore) to Bintan on Indofalcon was truly third world (trip back delayed by one hour and it took an hour longer than it should). Grubby and smelly fastferry complete with cockroaches, so if you have children be prepared for a logistics slog.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Liam10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 11 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

We would like to thank for your input on the coffee served at the breakfast time. Our Food & Beverage department had taken note on this. For your information; currently, we are now upgrading our facilities which include the works to extending new units and refurbished the current units. We are developing new buildings with new facilities like new deluxe rooms, new lobby, new spa center, lounge, souvenir shop, elevator and bringing WiFi into rooms so we may offer you more in the future. All the upgrading projects are expected to be finished by June 2015. With the newly renovated rooms, we hope you may enjoy your next stay with us.

Our staff are glad to hear that you liked their warm hospitality. We are happy that you enjoyed the resort environment as well.

Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

I've been here for 3 times and still loving this place. Don't have too high expectation and you'll be fine. Check in at 3pm but we are allowed to check it at 12noon(if the room is available). Our room had a seaview and we get to watch the sun rise! Lovely! Friendly stuff. Some might not understand English but would always get someone who does to assist. Massage at Oceanic Spa was awesome. Went there for straight 3 days. Fiance love it too. 40 dlrs for a full body massage. Awesome seafood at the Sun Moon Restaurant. We had squids, chilli crab, tom yam soup and vege all for 39 sing dollars only! Cheap cheap! This resort is a good place to get away for awhile from the busy city. Will definitely come back!

Room Tip: ask for sea view rooms!
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  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RzeRhmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Deputy Manager at Bintan Agro Beach Resort, responded to this reviewResponded 11 January 2015

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future.

Our staff are glad to hear that you had enjoyed your three times holidays at our resort. We thank for your appraisal for our staff service, spa treatment, food & beverages products and environment. We are currently upgrading our facilities which include the works to extending new units and refurbished the current units so we may have better facilities to give you better services in your next visit.

Once again, thank you very much for your valuable time to write this review. We welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014 via mobile

We stayed in bintan agro resort over water villa for 2 days. Very nice resort with beautiful view and nice staffs. Spa was really amazing. Outdoor spa set up to do the pedicure was soo beautiful and relaxing... overall had a very nice experience. ... We would recommend this place for sure..

Stayed: October 2013, travelled as a couple
1  Thank shubashini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bintan Agro Bea... R, Manager at Bintan Agro Beach Resort, responded to this reviewResponded 24 October 2014

Dear Valued Guest,

Warm regards from Bintan Agro Beach Resort & Spa

Thanks for choosing Bintan Agro Beach Resort & Spa as your previous vacation destination. We are glad to hear your comments so we may improve our performance to serve you better in the future

On behalf of the management and staff, we are great to hear that you enjoyed the stay at our resort. You had made the best choice to stay at the Blue Ocean (water villa) as this is the guests' favorite room. We are happy that you loved the resort atmosphere, spa, our warm hospitality gave by our staff.

Once again, thank you very much for your valuable time to write this review and we thank for your willingness to recommend our resort. We hope to welcome you back to spend your next vacation with Bintan Agro Beach Resort & Spa. Have a good day!!!

Best regards,
Edwin Zhang
Bintan Agro Beach Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bintan Agro Beach Resort

Address: Jl. Pantai Trikora km. 36 | Teluk Bakau, Bintan Regency, Riau Islands Province 29153, Indonesia
Phone Number:
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Bintan Island
#11 Spa Hotel in Bintan Island
#12 Luxury Hotel in Bintan Island
#13 On the Beach Hotel in Bintan Island
Price Range: £52 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Agro Beach Resort 4*
Number of rooms: 113
Official Description (provided by the hotel):
Escape to the new plane of paradise at Bintan Agro Beach Resort.Located in the south-eastern coast of Bintan Island, come revel in the realm of sparkling beaches and picturesque shorelines that will help set your mood for the perfect getaway. Home to a spread of scenic floras, crystal white sands and clear turquoise waters, our resorts nestle along the beachfront-with a cosy touch of perennial decor, friendly services and warm hospitality that will ensure the ideal retreat you deserve. Seafood lovers can also replete with delectable savouries in alfresco dining style that sits above the calm, glistening waters-while you indulge in the panoramic view of a breathtaking seascape.And for those who wish to escape the hordes will consider their time well spent here. With our first-ever ocean side spa on the island, imagine retreating into a calm journey that will soothe your body and mind for the many adventures to come.Appealingly casual and laidback, we have an atmosphere that makes for the perfect vacation. Only at Bintan Agro Beach Resort, experience the perfect holiday destination that will leave you wanting for more.LocationThe island of Bintan is about 40 Km from Singapore. The travel time to Tanjung Pinang is about 1 hour 45 minutes by Sindo Ferry / Wavemaster Ferry and Bintan Agro Beach Resort is situated on the East coast of Bintan and is 45 minutes away from Sri Bintan Pura Ferry Terminal. The travel time to Bintan Resort is about 55 minutes by Bintan Resort Ferries (BRF)and Bintan Agro Beach Resort is 60 minutes away. ... more   less 
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Also Known As:
Bintan Agro Beach Hotel Bintan
Bintan Agro Beach Resort Bintan Island, Riau Islands

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