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“Old Hotel with hot Air Conditioner and floor of musty smell”

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Hotel Sahid Jaya Makassar
Ranked #88 of 101 Hotels in Makassar
Tangerang
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Old Hotel with hot Air Conditioner and floor of musty smell”
Reviewed 24 July 2014

Early July I stayed at this hotel for 4 nights. impression that I felt during the stay is conditioned room that is not too cold. Floor that has a bad odor. Room service less so friendly. The hotel is an old hotel. the location of the airport approximately 45 minutes. around the hotel there is a fairly large mall so you can get there. other than that nothing exciting from this hotel.

Room Tip: please chose 4 floor and under. because The new renovations to the 4th floor. and please chose south...
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank EOFJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_HSJM, Manajer Hubungan Masyarakat at Hotel Sahid Jaya Makassar, responded to this review, 25 August 2014
Dear
Mr. EricJusuf

Warm Greetings from Sahid Jaya Makassar Hotel *****

On behalf of the Management Hotel Sahid Jaya Makassar, thank you very much for your trust to use our facilities.

Following the feedback that we received we would like to apologize for the inconvenience that had caused. We really appreciate the suggestion from you in order to enhance our facilities

RelatedFeedback:

Old Hotel with hot Air Conditioner and floor of musty smell :

We would like to information about Sahid Jaya Makassar Hotel is one of many senior Hotels in Makassar. We realize that we have to improve in many parts, especially Air Conditioner and carpet are one of management focus in repair and maintenance of program by Sahid Jaya Makassar Management.

We do realize that service and satisfaction is a priority in hospitality, because of that we would like to apologize for any inconvenience while you stay in our hotel, hopefully you may accept our apology. This feedback and valuable motivation for us.

Thank you for your comments and please do not hesitate to use Sahid Jaya Makassar Hotel to be one of providers of service whe you come to Anging Mamiri City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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61 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
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English first
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2014 via mobile

My first time at this hotel I found bad experience with my room ... coz the air conditioning was very terrible. It was hot and smell like never been maintaining for years ... I think the hotel management should fix it ... anyway I booked for 8 rooms and the conditions like a same

Stayed June 2014, travelled on business
Helpful?
1 Thank umar s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Makassar hotels

JAKARTA
Level 5 Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 June 2014

This hotel is really need a refurbishment. Dirty bedsheet & carpet, smelly pillow, old furniture & tired aircon. Makassar is very hot, and we need to cool down in our room, but the AC was not working properly. Breakfast is bad, pool can be used only 2 person/room or they will charge you Rp.50.000 for additional person (incl.kids) and we have to bring towel from our room to the pool (very weird...usually hotel pool don't allow us to bring room towel to the pool).
Apparently they have minimum guest because every morning we found only 3-4 person in dining room and only me & spouse that stay in 10th floor.

Positive point : great staffs

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ADEVIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 August 2013

This is a hotel with a very good breakfast in Makassar. The variety from traditional to international, from porridge to bread is amazingly delicious. Even this is an aging hotel, but still great in maintenance. The room is spacious compare to newest hotel in Makassar. Facility is fine. Fitness centre, swimming pool is available. Location next to Mal Ratu Indah, a middle up shopping mall, in the heart of Makassar main street Jl. Ratulangi. Close to many point of attraction in Makassar. Great staff good service.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 June 2012

Food not good...!!! Me and my husband not like in here...

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aaadebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 April 2012 via mobile

Dirty bed sheets, smelly towels, worn out rooms with ancient furniture, leaking aircon. Absolutely no 5 star hotel!!!
However friendly staff

Stayed March 2012
Helpful?
4 Thank DrWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level 5 Contributor
95 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 20 February 2012

Old rooms, discusting bed sheets floor walls and toilet.
NOBODY speaks even even a moderate level of English, TOTTALY incompetent staff
The food is good but expensive!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Antonio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sahid Jaya Makassar

Property: Hotel Sahid Jaya Makassar
Address: Jl. Dr Ratulangi no. 33, Makassar 90132, Indonesia
Region: Indonesia > Sulawesi > South Sulawesi > Makassar
Amenities:
Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #88 of 101 Hotels in Makassar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Sahid Jaya Makassar 4*
Number of rooms: 220
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