I am not sure what criteria are applied in Indonesia when Hotels get star ratings. Is it only hardware, or does it include software as well?
Upon check-in, the Receptionists (4) were more interested in talking amongst themselves instead of attending to the would-be guest (me) who was waiting to check-in.
Although wi-fi was advertised, access was intermittent and in the bedroom signals were really weak.
Having asked for a wake-up call at 6.15 am the night before, I was awakened at 5.15 am, with a computer-enabled follow up 15 minutes later at 5.30 am.
At around 6.30 am I proceeded to the Cafe for breakfast and found all the ingredients and apparatus at the egg station but no chef! I fried the omelette (and have a photograph from my business associate) as proof! So did another guest!
The hardware is up to snuff and all you can ask for, but the software?
- Official Description (provided by the hotel):
- The Sintesa Peninsula features 150 beautifully appointed, bright and airy guest rooms and suites designed with your complete comfort in mind. Each room boosts over-sized bathrooms with double vanity units and separate shower cubicles, large flat screen TV and free internet access for your comfort. Also, for the discerning business traveler the exclusive Sintesa Club Floor rooms and Executive Club Lounge are ideal for your demanding business needs with many additional benefits such as free laundry and complimentary drinks and snacks in the evening. ... more less
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