On the plus side this hotel has some of the most spacious rooms you would expect for the price. A comfortable, but plain, living area, bedrooms with an open feel and comfortable beds and a large bathroom with his and hers basins shower and bath. You ought to feel as though you have found a hidden gem, but you don't.
Firstly the entire hotel suffers from rising, falling and general purpose damp. Rather than improve the air conditioning the solution appears to have been to paint over the damp in the hopes that nobody will notice. The result is a permanent musty smell and a fear of looking behind curtains for the inevitable black mold - even the carpets have a live patchwork effect.
Secondly the wi-fi (free) has a life of its own. It ranges from super fast (in short bursts) to not at all (for long periods) and it seems that none of the staff can either explain this or fix it.
And finally the bar. Whilst you should accept that Indonesia is predominantly Muslim and should, therefore, not expect a diverse menu of booze there is still no excuse for surving old, way past its prime, wine and flat beer. And again the staff don't seem to care or know what to do about it.
Which brings me to the final disappointing note. The majority of the staff are friendly enough but simply have no clue what they are doing and the moment a problem arrises (often) spend an eternity trying to find someone who does know what they are doing.
This was my first time in Manado so I have no baseline with which to compare in the local context but if I was to compare with Jakarta then I would be very disappointed.
Asthma sufferers should remember to take your inhaler.
- Official Description (provided by the hotel):
- The Sintesa Peninsula features 150 beautifully appointed, bright and airy guest rooms and suites designed with your complete comfort in mind. Each room boosts over-sized bathrooms with double vanity units and separate shower cubicles, large flat screen TV and free internet access for your comfort. Also, for the discerning business traveler the exclusive Sintesa Club Floor rooms and Executive Club Lounge are ideal for your demanding business needs with many additional benefits such as free laundry and complimentary drinks and snacks in the evening. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ctrip TA, Agoda, Booking.com, TripOnline SA, Expedia, Hotels.com, Evoline ltd, Ebookers, HotelsClick, HotelQuickly and Cancelon so you can book your Sintesa Peninsula Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.