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“Nice hotel in city center”

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Travello Hotel Manado
Ranked #18 of 45 Hotels in Manado
Reviewed 11 January 2012

Feel it new. Looks nice. Room not big, but well appointed and clean.
Staff was very attentive at check-in. Get welcome drink on arrival.

Don't like shower here so much, but acceptable.

This is good and reliable 3-star hotel with attentive staff. All of my request was conducted withing few minutes.

  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Roman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_TravelloManado, Manajer Umum at Travello Hotel Manado, responded to this reviewResponded 7 March 2017

Dear Mr. Roman,

Thank you for your wonderful comments and we are delighted that your stay was memorable.

We are happy that you enjoyed our facilities and service provided by our team. Your kind comments have been shared to our entire team and we all look forward to welcoming you back in the near future.

Warmest regards,

Stanley M. Sepang
General Manager

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23 - 29 of 61 reviews

Reviewed 2 August 2009

Our room was very tiny, however it's nicely decorated that it seemed to be SLIGHTLY larger. :-) Nice strong shower, for sure! Although the bathroom had some sort of... urine smell... when we first walked in.
The workers were very friendly and genuine.
Breakfast was OK... the Indonesian food was tasty and yummy, the western food made me confused... who are they feeding? They were very greasy!

  • Stayed: July 2009, travelled on business
    • Value
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Thank mdns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_TravelloManado, Manajer Umum at Travello Hotel Manado, responded to this reviewResponded 9 March 2017

Dear Valued Guest,

Warmest greetings from Travello Hotel Manado..

We would like to thank you for posting your constructive feedback on Trip Advisor.
Currently, here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA.
We are delighted that you appreciated our room decoration, the strong shower, breakfast, Indonesian food, and staff.

However, we would like to apologize profusely regarding your comment as we still failed to meet your expectations.
Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.

We are looking forward to welcome you back in our hotel in the near future and we promise this time that this kind of issue will never happen again.

Warmest regards,

Stanley M. Sepang
General Manager

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Reviewed 23 May 2009

Staff is very friendly, but very unorganized. Rooms are fine especially considering that this is Manado.
Word of advise: skip breakfast and go eat some were els

  • Stayed: May 2009, travelled on business
    • Value
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1  Thank Skipperklement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_TravelloManado, Manajer Umum at Travello Hotel Manado, responded to this reviewResponded 9 March 2017

Dear Valued Guest (Mr/s. Skipperklement),

We would like to thank you for choosing Travello Hotel Manado as your accommodation choice during your stay in Manado and for taking the time to post your comment on TripAdvisor.

We must apologize for your inconvenience during your stay with us as it looks like the breakfast has failed to meet your expectation.

Once more please accept our most sincere apologies and we hope that you will give us another chance to make it up for you during your next stay in Manado.

We hope to have the pleasure of welcoming you again soon in our hotel.

Warmest regards,

Stanley M. Sepang
General Manager

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Reviewed 15 February 2009

I just want to say that I had a wonderful experience there. Everyone is so friendly - from the staff who cleaned my room, to the girl who delivered the food to my room, the staff at the counter who always say hello with smiles, and the staff at the door etc.

Sorry that I didnt manage to get your names but I just want to say I would definitely stay at the hotel if i visit indonesia again. THanks for everything! :)

Singapore

  • Stayed: February 2009, travelled with friends
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    • Check-in / front desk
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Thank jsushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stan S, Manajer Umum at Travello Hotel Manado, responded to this reviewResponded 5 March 2017

Dear Valued Guest,

I would like to thank you for your kind review on TripAdvsior and for staying with us at Travello Hotel Manado.

My colleagues were delighted and thrilled when receiving your praises which is of wonderful motivation to everyone. I am very glad that you had wonderful experience here and you would definitely stay at Travello Hotel Manado when you visit to Indonesia again.
We very much look forward to welcoming you back in the hopefully very near future.

Best wishes,

Stanley M. Sepang
General Manager
Travello Hotel Manado

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Reviewed 3 days ago
Google Translation

  • Stayed: October 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank rulirenata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Room Tip: Pilih kamar depan yang menghadap jalan raya dengan jendela besar lebih baik.
See more room tips
  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Prima G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017
Google Translation

  • Stayed: May 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Ferry_Fernedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_TravelloManado, Manajer Umum at Travello Hotel Manado, responded to this reviewResponded 26 May 2017
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Additional Information about Travello Hotel Manado

Address: Jl. Sudirman no. 123, Manado 95122, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 45 Hotels in Manado
Price Range: £25 - £39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travello Hotel Manado 3*
Number of rooms: 99
Official Description (provided by the hotel):
Travello Hotel Manado – the best hotel in Manado, is so close to attractions in Manado and easily accessible to Bunaken Island (the most beautiful sea garden in the world) as the Manado harbor is just within walking distance. ... more   less 
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