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“Manado pre-ATF 2011”

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Swiss-Belhotel Maleosan Manado
Ranked #8 of 46 Hotels in Manado
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Manado pre-ATF 2011”
Reviewed 3 April 2012

In preparation of the 2012 ATF, I had the opportunity to visit Manado. This is where I stayed. The breakfast is very good. Better than most in Manado. the location is not so condusive if you plan to walk to the commercial area. There are more hotels closer to the malls and market. But its very clean and proper. I'd stay there again. no doubt

  • Stayed May 2011, travelled on business
    • Value
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Helpful?
1 Thank WanLanun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 19 April 2012
Dear Wanlanun,

Warmest greetings from Swiss-Belhotel Maleosan Manado...

We are very delighted to have your sharing review on tripadvisor and on behalf of Swiss-Belhotel Maleosan Manado team, I would like to sincerely thank you for your stay in our property during the ATF’s preparation. Your good experience during your stay with us is our expectation and we do hope that you will share it to your colleague that willing to have a trip to Manado.

Thank you very much and we look forward to welcoming you back in Manado. Have a great day


With very Best Regards...
Thamrin Ase
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259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Swedish first
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English first
Belfast, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 30 March 2012

The hotel is modern with a welcoming reception area, decent food and comfortable bedrooms. Unlike other reviews we found the room service very good; quick, fine choice, good service and extra requests such a drinks were met very well.
The gym and pool were welcome aditions to an inner city stay. The Spa was very good and the treatment excellent at very reasonable prices...I would recommend booking a few treatments on offer such as body massage and scrubs.
Breafast was included in our stay and the buffet offered a wide range of foods to suit all tastes. However, sometimes service for tea and coffee was very slow and sometimes it didn't happen at all. I also noticed that on a few occassion tables were not fully cleared once guests had finished their food and the next guests tables were set to include previous guests handled utensils. However, one morning I noticed the hotel manager at the breakfast service and everything stepped up a peg!!
The bedroom was very comfortable and modern. Housekeeping could have been slightly better as the forgot to leave us any towels and toilet paper a a couple of occasion but once we infomed them of this the imediately rectified it.
I recommend this hotel as a base to travel out of the city but not to those looking for a 'resort' holiday with good restaurants, beeches and wonderfuls on your door step. I would stay at this hotel again if I was passing through Manado but not as a holiday destination.

Room Tip: Choice a high floor to avoid street noise.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank Suzinthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 2 April 2012
Dear Suzinthesun,

Warmest Greetings from Swiss-Belhotel Maleosan Manado...


On behalf of our Swiss-Belhotel Maleosan Manado team, I would like to sincerely thank you to still considering and stayed with us during your trip in Manado. And Thank you very much for your positive feedback on tripadvisor, I do apologize for your inconvenience during your stay with us. We were very very happy to know that you enjoyed your stay with us. Actually it is our mission to make your stay with us enjoyable, comfortable and exciting. We are very open with any comment that could build and improve our performance to provide the best service for the future. and also I would like to extend our gratitude to you for recommending our products to the others.

Thank you for the attention and we look forward to welcoming you back in our property .


Best Regards,
Thamrin Ase.
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Jakarta
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 March 2012

Stayed here for 2 nights on business. The rooms are very comfortable and clean, and equipted with cable internet for free. The staffs are also very friendly and helpful making my stay here enjoyable. My only critic would be their breakfast buffet that can afford a little improvement. But all in all, if you are in for business, this hotel would be great value for money.

  • Stayed March 2012, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank ReginaJakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamrin A, Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 22 March 2012
Dear ReginaJakarta,

Warmest Greetings from Swiss-Belhotel Maleosan Manado !

It’s a pleasure for us to know that your staying with us were enjoyable and lovely. And thank you very much for your positive comment, we strive to improve and enhance our service for better quality in the future.

We are very appreciate for your time, and look forward to welcoming you again in our property.


Best Regards,

Thamrin Ase
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Little River, Australia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 February 2012

Have just spent a 3 nights here for business, very impressed. Location is great and Rooms are huge and well appointed - great value for money. Only issues I have; is check in a little slow and no WIFI in the rooms only cable - I know I am picking and that shows the quality of the rooms, service and value for money. Breakfast is quiet good and the restaurant food is not too bad - but I would recommend going local on the food front, get down to the waterfront and eat with the locals. Will be staying here again when coming to Manado in the future.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tsar100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 26 March 2012
Dear Tsar100,

Warmest Greetings from Swiss-Belhotel Maleosan Manado...

On behalf of our team, I would like to sincerely express our gratitude for your stayed in Swiss-Belhotel Maleosan Manado. We are very appreciate for your positive feedback. in regard of front office we will increase the quality of our service to meet the standart and professionalism. Once again thank you very much to shared your experience with us. We are couldn’t wait to greet and welcoming you in Manado again for your next visit.

Best Regards,

Thamrin Ase
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
310 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 22 February 2012

Central location restaurant coffee shops & free wifi both concierge & reception staff are helpful & friendly & any problems are resolved hotel also has a pool & a business Ctr>rooms are large with comfortable bed & modern bathroom with large walk in shower only issue is smoking allowed in lobby lounge & restaurant??concierge drove me to a local shop 10 min away as I wanted to buy magnets & post cards as my time was short here>extra service touches are appreciated >breakfast is substantial

  • Stayed February 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thamrin A, IT & E-commerce Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 24 March 2012
Dear Michael,

We are very honored and happy to know that you are quite satisfied with our services and product, actually that is our vision. and It is a pleasure to know that you are still have a time to write about us and shared your experience. We are very thankful during your stay in our property, you are very precious to us. We cannot wait to greet you for your next visit in Swiss-Belhotel Maleosan Manado.

Best Regards.

Thamrin Ase
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uttoxeter
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 February 2012

We stayed 7 nights partly business and partly pleasure. The rooms were comfortable and the service very good.

The staff were so friendly and helpful. No complaints and would recommend this hotel situated in a good central position in town

  • Stayed January 2012, travelled on business
    • Value
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Helpful?
1 Thank completemanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elwas, General Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 22 February 2012
Dear Sirs

Warmest Greetings from Manado....

We are very happy to find your feedback that you have an enjoyable stay during your 7 nights stay at our hotel. On behalf of our team, I'd like to sincerely extend our gratitude and big appreciation to you to have stayed in our hotel and to recommend our products and services to your friends.

Thank you for your attention and we look forward to welcoming you back in our property when I'd like to welcome you personally.

Best Regards

Elwas Suwarno
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Denpasar, Indonesia
2 reviews
Reviewed 18 January 2012

We stayed there for a week for business trip. The location is perfect, the food is great and value for money. But the service bit slow. It would be great hotel if they could pay attention to details. Lovely hotel.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gufron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elwas, General Manager at Swiss-Belhotel Maleosan Manado, responded to this review, 22 February 2012
Dear Mr. Gufron

Warmest Greetings from Manado.....

On behalf of our team, I would like to sincerely express our gratitude to have you stayed in Swiss-Belhotel Manado. It is indeed our commitment to make your every single stay as enjoyable as possible. We are happy to find that you have a good experience during staying at our hotel and We do hope that you will always stay with us on your future trip to Manado.
We do also thank you to have your feedback in regards with our service and we have been making any effort by providing enough training for all the staffs to ensure that they are able to provide efficient and professional service to all our customers.

Thank you and we wish you a very successful days.

Best Regards

Elwas Suwarno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Belhotel Maleosan Manado

Property: Swiss-Belhotel Maleosan Manado
Address: Jl. Jenderal Sudirman Kav. 85-87, Manado 95122, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #8 of 46 Hotels in Manado
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Swiss-Belhotel Maleosan Manado 3.5*
Number of rooms: 170
Official Description (provided by the hotel):
Extensive facilities and spectacular location make Swiss-Belhotel Maleosan Manado a perfect choice for business and leisure travelers alike. A pleasant thirty minutes’ journey from Sam Ratulangi International Airport, we are right in the centre of the ecotourism area and business districts of Jalan Jenderal Sudirman, with easy access to entertainment venues and tourist attractions.Choose from over 162 spacious guestrooms with first-class amenities, each one tailored to suit different needs. ... more   less 
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