We have stay in this hotel for 6 nights.
we came in the afternoon after our flight from Makassar.
The staff male reseptionist was nice person helping us for our check-in process and good comunication with us . We get room with a nice view.
For facilities in our room is old fashion also the bathroom for shower and others.
Theirs breakfast menu was nice but be for Indonesian food menu only and minimal selection of western breakfast menu.
We had nice experience to have breakfast here.
but unfortunately only few waitresses are friendly and care for guests and we have some waitresses were friendly and very helpful to us.
but it is strange there is a staff with a short skirt that looks like she was a supervisor I think, she was not friendly and seemed not to care to the guests.
and it was strange to get staff in the restaurant was busy with her mobile phone without care to the guest.
Pity the staff poor English, so we are difficult to communicate with them.
there are some of our requests were not followed up only because they do not understand English.
but they are nice location not far from down town.
Would be better if there was training English for staff.
We also have problem with the A/C in our room, sometimes too cold, sometimes off.
- Official Description (provided by the hotel):
- Extensive facilities and spectacular location make Swiss-Belhotel Maleosan Manado a perfect choice for business and leisure travelers alike. A pleasant thirty minutes’ journey from Sam Ratulangi International Airport, we are right in the centre of the ecotourism area and business districts of Jalan Jenderal Sudirman, with easy access to entertainment venues and tourist attractions.Choose from over 162 spacious guestrooms with first-class amenities, each one tailored to suit different needs. ... more less
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