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“splendid hotel” 4 of 5 bubbles
Review of Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
Ranked #5 of 44 Hotels in Manado
antwerp
Level Contributor
115 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“splendid hotel”
4 of 5 bubbles Reviewed 13 August 2012

Stayed three nights in this hotel while on a tour in Indonesia. Good hotel. Enjoyed our stay. Nice room. Excellent breakfast buffet. Had diner twice, very tasty. Close to the airport, but no problem with airport noise. Beautiful view over volcano.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank francois d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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473 reviews from our community

Traveller rating
    117
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Manado, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 August 2012

I enjoyed my stay at Novotel Manado. The view outside my room (1155) is wonderful, that I can experienced walking by the golf court in the morning.
The buffet breakfast was delicious especially the local food.
It seemed eating around the beautiful nature surrounded by the green grass and coconut tree.
I could finish my work peacefully inside my room and slept well as well.
Hope to stay here again in the near future.
Thank you

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank revimario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
5 of 5 bubbles Reviewed 6 August 2012

Comfortable hotel with connecting door, suitable for family. Friendly service abd location near to airport, the view is very nice. Complete with gym facilities, there is a special swimming pool for children.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mysweetsashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossGreenaway, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review, 7 August 2012
Thank you very much for the review, we are gald you enjoyed your stay. It is great that your family was comfortable, because at Novotel we pride ourselves in being are to cater for families and make them feel very welcome.


Look forward to seeing you here in Manado again soon..........


Best regards

Ross Greenaway
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
147 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

It is a nice new hotel, despite the small size of the room but it was furnished beautifully. The only bad experience I had was that there were so many ants :( I was impressed with the swimming pool. It wasn't big but it was clean and nice, and the golf course at the back of the pool with coconut trees made a beautiful scenery. The staffs were always ready to greet you with a smile every morning, every afternoon, every night whenever you just got out of the car at the hotel entrance or when you pass them at the corridor. Breakfast was also good, however I had few friends coming to visit me and I thought a meal at the hotel would be nice but there weren't a lot of selections available. The hotel is also very close to the airport and is not too far from the city centre.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tia91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 28 July 2012

We stayed at the Novotel for 6 nights. Our room was well appointed and comfortable. The staff were very friiendly. The food in The Wasabi restaurant was great and the breakfast buffet great. Nice pool, gym was enough to get a good workout. Suggest wearing sunglasses if on the treadmill in early am! The hotel organized a tour/driver for us one day...which was a terrific way to see the surrounding areas of Manado.
Had a great time

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trytravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
2 reviews
2 of 5 bubbles Reviewed 26 July 2012

I had high hopes for this hotel from the pictures I saw. We were very disappointed. We had booked through a site that offered a free room upgrade and when we checked in, it wasn't honoured. Their excuse was the order sheet that came from the central didn't specify any upgrades. I tried calling Accorhotels customer service by phone but was on hold for 15 minutes before I gave up.

We had two rooms. The design was nice and modern, the finishing is badly done. Broken walls, paint unfinished, door knobs falling off the door, and our toilet was plugged and wobbly. We had complained and they offered to move us to a different room. I looked at several rooms and none of them were any better. Most of them have mold growing in the bathroom, and one of the toilets weren't flushed in one of the supposedly 'already cleaned' rooms.

On the outside though, nice pools, nice view, nice family room for kids.

  • Stayed July 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank n4t4c4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossGreenaway, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review, 28 July 2012
We greatly appreciate the time taken to send your review, it is appreciated and taken very seriously. We are though at a loss as to the specific rooms that are mentioned, may we trouble you to contact me directly on gm@novotelmanado.com and advise me of the room number(s)?


The news that you and your family enjoyed our location, pool, facilities and location is good news indeed..........

Best regards

Ross Greenaway
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Manado Golf Resort & Convention Centre

Property: Novotel Manado Golf Resort & Convention Centre
Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Manado
#3 Luxury Hotel in Manado
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Official Description (provided by the hotel):
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 
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Also Known As:
Novotel Manado Hotel Manado

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