After our experienced at the Sahid Kawanua, on our return to Manado, we decided to stay at the Aston. What a difference !! ... The staff are friendly, professional and very accommodating, the rooms are clean and comfortable and the location is superb.
The beds are very comfortable, modern setting, bathroom with bidet, stand up shower (no tubs), great amenities (slippers, soaps, shampoos, toothbrush, coffee/teas) to make the stay ever so enjoyable.
To top it off, we were awed by the friendliness and accommodating of the staff. From the GM, to the bellhop. We asked for a taxi to go to dinner about 30 minutes before we were due to go down, but 10 minutes after the initial call, they called our room saying that there's still no taxi. We still went down on the time we told them we were going to go down to the lobby. To our amazement, the GM himself, Mr. Bobby Siswara, has arranged for the hotel own car to transport us to the restaurant. He even asked the bellhop person, who unfortunately, I didn't get his name, to drive us there and to make sure that the restaurant would call for a taxi to drive us back from the restaurant.
It was so amazing at how nice the people are at this establishment. The next morning, we had our wonderful breakfast. A great variety of local Indonesian cuisines, and western. At the end of the breakfast, Mr. Siswara came to greet us again. We were so delightful and thanked him for the service he and his staff have provided us the night before.
While we were sitting in the lobby, reading morning newspapers, the waitress from the restaurant came and brought us glasses of water...
If you had a chance to visit Manado, don't hesitate to stay here... It's proven that the people working there are there for you and they really enjoy their jobs.
Thank you again, Aston Manado's family!
- Official Description (provided by the hotel):
- Delightful moments of heartfelt service ... more less
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