I stayed in the Aston Manado for 2 weeks on a business trip. I have rarely been in a hotel where people tried so hard to please and where so friendly as here, I honestly felt very much at home and treated like a VIP! Everybody went out of their ways to make the stay better and more enjoyable. I was even photographed in the lobby one morning while waiting for my driver and found, upon my return in the evening, a framed picture of myself with thanx from the hotel for staying there. The room on the 9th floor was spacious with a nice view towards the ocean. The bed was very comfortable. Cleanliness in the room was good, also a nice touch is the free tea/coffee facility and the 2 bottles of free water per day. Improvable would be the hot/cold water in the shower, some clients I overheard talking about having only cold water, while I only had hot water during my stay. Also the place mats in the breakfast room/restaurant have not been changed once during the 2 weeks despite very obvious stains. The Manado offers free albeit weak WiFi in the room, unfortunately the SAT TV does not have any international news stations but gives access, with permanent “snow-storms” on the screen, to some English HBO movies. Unfortuntately no pool. Should I return to Manado, I would definitely try to stay there again. Thanx to the hotel team and management for the pleasant time.
- Official Description (provided by the hotel):
- Delightful moments of heartfelt service ... more less
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