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“Agreeable hotel in great location.”
3 of 5 bubbles Review of Aryaduta Manado

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Aryaduta Manado
Ranked #1 of 46 Hotels in Manado
Jakarta, Indonesia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Agreeable hotel in great location.”
3 of 5 bubbles Reviewed 27 August 2014

Agreeable hotel near the Megamas business&entertainment area.

Great views from the room, facing Megamas harbour, which was unexpected but nice! It would have been nice to have a carpet in the room as it was tiled only, and COLD to step on when the AC is on. Complimentary hotel sandals were useless - thin and of poor quality.

The bed felt comfortable at first, but the next morning husband and I both had terrible back pain :( It would have been a much better experience if the hotel had invested on quality mattress.

Service is okay - quick but lukewarm ie not overly friendly, typical of old, big hotels.

Worth mentioning was the in-room dining. We ordered Manadonese fish stew and oxtail soup. We thought that the taste would be toned down to suit all market, as it is usually the case at Indonesian hotels. But we were glad that this wasn't the case. The food was superb! Wonderfully spicy :)

Good enough for 1 night stay before our trip to Siladen Island.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank primarosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear primarosa,

Thank you for sharing your positive feedback. We are glad that you enjoyed your in room dining experience.

We truly hope that you will join us again.

Sincerely,
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 8 August 2014

We waited forever to check-in - this solo receptionist lady decided to ignore the fact that I have stood there patiently waiting while she took her time cooing over this 'bule' guy. 10 minutes later another man came in the entrance lobby and wanted god knows what, and guess what, yes of course being the witch she was, she decides Oh ok I guess I'd like to assist him first. Being the nice guest I was I said nothing but gave her the look. About 10 minutes later her friend came and assisted us only to inform that the room wasn't ready (it was around 15:30). We got to the room about another 10 minutes later...

My room faced the mountains and lots and lots of birds flew out the window every evening, it was very nice. Besides that i enjoyed the fact that they have almost all the tv channels you could possibly want. The hotel is getting old so it has become dirty - the carpet at our room was full of stains and besides that we found termite damages on the wood covering the lower parts of the walls.

I didn't bother to swim because it was hella crowded, but the pool sure looks very nice.

Room Tip: Request for rooms in the corner, they offer the best views!
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Rissa_Ace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear Rissa_Ace,

Thank you for sharing with us. We are glad to hear you found nice view from your bedroom window. With that being said, we do apologize that the check-in process that you have encounter we have corrected the problem with more training to the staff and better supervisory.

We hope to have an opportunity to make it up to you sometime in the near future.

Regards,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bitung
1 review
5 of 5 bubbles Reviewed 31 July 2014

This was our third stay in this hotel.
Great location, nearby all shopping mall, Friendly and professional staff, Delicious food and the room is very comfortable and have great views!
Very well organized.

I will be back for sure.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Critters-at-Lembeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear Julia,

Thank you for sharing comments from your stay with us. We're so happy to hear you enjoyed your time here. The team will be so delighted to learn that we met your expectations.

Thank you for choosing to stay with us.

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 18 July 2014

Great location, near to the big malls, restaurants and shops. It is in walking distance.
Good value of money.
The room still need to be renovated.
The bath tub and sink have cracks in it.
The staffs were friendly and the service was pretty great.
They have the infinity swimming pool looking over the ocean. It's pretty cool!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michamanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear Michael,

We are so delighted to read you had a great experience at Hotel Aryaduta Manado.

Thank you for choosing to stay with us. It is truly our pleasure to serve you.

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

This was our second stay in the hotel and will not be the last. The rooms are good size and not too noisy. Swimming pool is nice and refreshing after being out in the heat of the city. The breakfast is fantastic with everything you could want.
The location is ideal in the middle of everything you would need in Manado and the staff are all very friendly and helpful and remember who you are even in such a big hotel with so many guests.

Room Tip: I have not had a problem but the higher up floors get you a bit further away from the general noise...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Carolcuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear Carol,

Nothing warms our hearts more than learning that we have exceeded our guest's expectations. It is truly our pleasure to ensure that you are well cared for during your time with us and that can continue to call Hotel Aryaduta Manado your home away from home.

We look forward to your return.

Sincerely,
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulaanbaatar, Mongolia
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

We really enjoyed our stay in Hotel Aryaduta.
It has a great location in the centre of Manado, just steps away from shopping malls, restaurants, supermarkets and the Siloam Hospital which is right next door.
Wifi worked well in the room.
The view from our room was amazing, with a fantastic view of the city and ocean and faced west for a great sunset.
The room was large, clean and featured nice amenities such as slippers, fluffy bathrobe, hair dryer and shampoo, conditioner etc. It had a fridge as well. The floor was nice cool marble.
On our first night, without asking we received a complimentary fresh fruit plate which was a really nice, welcoming touch!
The bed was very comfortable with a firm mattress and good-quality pillows.
The opaque layer of curtains could be closed completely and were thick enough to effectively block out light (important if you wake easily and want to sleep in!)
There is a flatscreen TV with some channels where you can choose either English or Indonesian language.
We love the breakfast buffet which has a fantastic range of local, Indonesian and western food - everything ranging from omelettes at the made-to-order egg station to gado-gado, seasonal fresh tropical fruit and a nice array of pastries and breads.
There is a pool but we didn't use it, not really being 'pool-people'.
The friendliness of the staff was very noticeable - everyone from reception to restaurant staff to people cleaning the halls had a genuine smile and went out of their way to speak English and make us feel welcome.
Highly recommended!

Room Tip: If you like a nice view, ask for a corner suite on a high-up floor
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Polpessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 9 December 2014
Dear Polpessa,

Thank you for sharing such wonderful feedback from your recent stay. It is truly delightful to read that you enjoyed your time here with us. It is our true desire to give our guests the renewing and relaxing experience they deserve.

We look forward to your return. It is our pleasure to serve you

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lecheria, Venezuela
Level Contributor
77 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

We stayed at this hotel for 4 nights while visiting family in Manado over Easter. The hotel is conveniently located in the city (in the same building as the hospital) and within walking distance of grocery stores, ATMs, restaurants, the big mega mall and gramedia book store. I had read some bad reviews on tripadvisor, so I only booked one night online in case we wanted to switch hotels. I was especially worried about smelly carpets (that I had read about), but our room and the hallways outside were all marble/tile with white walls. I was pleasantly surprised and relieved that the room was as good as it was. The bathroom décor was marble/stone and while the sink seemed unclean at first, we realized there was some cement bits stuck on the surface. There was plenty of hot water… plenty of water in general. We had a nice big view of the sea from our room. There was a nice view of the sea from the pool, which we checked out, but didn’t use as we didn’t have much time, and there was no shade. The breakfast buffet was amazing, with all sorts of delicious indo and manadonese dishes to sample (plus pastries breads etc). Wanted to eat dinner there too. The dining room staff could have done a better job at cleaning up tables after being used.

The hotel lobby was grand and open, and while not too modern in appearance, I noticed that guests/visitors seemed to appreciate the space (taking lots of pictures here, etc).

I found the hotel staff especially friendly and helpful, and they spoke English. They knew who I was and remembered me as I came and went. We were provided a take-away breakfast on our last morning when we had to catch an early flight. Without traffic the ride to the airport was around 20+ minutes.
While it was very hot and humid outside, we were so happy to be able to have our nice cool hotel room as a base while in town. I would definitely stay here again, and recommend this hotel for either a short or longer term stay.

Stayed April 2014, travelled with family
Helpful?
Thank Expat_Chiqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose W, General Manager at Aryaduta Manado, responded to this review, 23 June 2014
Hello Expat_Chiqui,

Thank you for taking the time to share your comments from your stay with us. We're so happy to hear you enjoyed your time with us. The team will be so delighted to learn that we met your expectations.

Thank you for choosing to stay with us. We look forward to your return.

Sincerely
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aryaduta Manado

Property: Aryaduta Manado
Address: Jl. Piere Tendean Boulevard, Manado 95111, Indonesia
Phone Number:
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 46 Hotels in Manado
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aryaduta Manado 4*
Number of rooms: 198
Official Description (provided by the hotel):
Aryaduta Manado is superbly located on the famous Manado Boulevard, with breathtaking panoramic views over the Bay and Mount Klabat. The diverse range of its 198 rooms and suites ensure every type of traveler, whether on business or holiday, is catered for. ... more   less 
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