From the minute we arrived in Manado we were taken into complete care by the Tasik staff. Andrew from the office had exchanged several emails with our group before hand and was at the airport with a comfortable air conditioned bus. Once we cleared customs our bags including dive gear were whisked away and next seen in our rooms. Andrew taught us some local language on the way and arranged to stop at a grocery and ATM at the request of some of our party.
When we arrive at the resort we were met on the front steps by the ultimate host Dan Green. In seconds we had a cool drink in our hands and were seated together to complete our introduction to the resort. We were escorted to our rooms by a member of the staff and our luggage was already there. We had been instructed to take our dive gear to the shop but they did it for us. Our gear was tagged and transferred to bins that kept it organized and ready to go. They took it to the boat after getting our weights sorted out. Registration was smooth and Monica the dive shop manager is awesome ! We met with her as a group for a sundown general dive operation briefing on the Jetty Bar with cocktails.
The cottages are quaint and comfortable with nice beds and purified water in a dispenser and a stocked mini-bar. It is 2 minutes stroll to the restaurant or to the dive boat with a nice veranda to watch sunsets. Housekeeping was great.
Restauant was wonderful. Dining style is casual with excellent local dishes and favorites from home if you miss them. Breakfast was available early til late for divers or for those that were not. Dave the restaurant manager was extraordinary. The breakfast Croissants are unbelievably good! Dinners were a delightful, casually paced affair with mix of buffet or ala carte. We arranged dinner at the jetty restauant with our dive staff one night which was a ball.
Pool bar was great and so was the jetty bar. Local beer ice cold is great!
Dive operation is top shelf. Attention to detail and comfort as well as safety were refreshing. Boats were very comfortable hour long rides out to Bukanan with two or if you request 3 dives there. Operation is efficient and on time but the staff is very flexible and will work out whatever plan for the boat. We had a group of 10 divers and a few extra folks and the extras were thrilled with the adjustments our group made giving them an even better dive experience. Lunch on the boat was local food and very good with plenty of water cocoa coffee tea fresh fruit.
We all dove Nitrox and divemasters on the spot for analysis on all three tanks recorded on log and all divers imes and profile recorded. Verbal rollcall on every dive exit before moving including Captain! Good attention to safety - in fact several memebers of our group wished to do an inland trip to an orphage and village. We were going to go in the afternoon but when Dan and Monica coordinated Monica immediately saw the potential DCS risk from the altitude gain and the two of them reversed our day -sending us to the mountains first and diving later - top shelf safety and resort/dive team coordination. Our group included one instructor and 3 divemasters and the crew integrated us and had us participate in giving dive briefings with alot of humor. They took better care of our dive gear than we sometimes do ourselves. They also knew everyones name in one handshake.
For us the highlight of the trip however was Dan Green. We had contacted the resort ahead of time and told them we like to visit a local school and bring school supplies and see local markets and culture as well as dive. Dan went way beyond any expecation in that regard. He arranged the trip to the school and made us part of the class! They sang and performed for us and actually also came to the resort Friday night and did traditional dance which they do on a regular basis. We noticed they did not have a basketball hoop on their backboard and we asked about getting one. He arranged a driver and helped us get several pieces of sporting eqipmenmt and a basket ball hoop for the school - he arranged for his engineer to go install it. He also took us to the local markets and to a wonderful local restaurant for a special soup that was out of this world.
He arranged the trip to the orphanage where they put on a special short percussion concert for us and we were able to interact with the kids and staff an give them some gifts. Even though he is from the UK Dan shows an uncommon pride in the local people and strong desire to give back the community. If you go to Tasik Ria the 60 kids at the orphanage can always use any extra items (clothes toys educational personal) you can fit in your baggage. We can guarantee you anything you would take there for these kids Dan would get to them. The absolute delight in seeing them with some sport jerseys we brought was a lifelong memory.
We have traveled a great deal and have never been shown such hospitality. By the end of the trip Dan was a friend not just a resort manager. We hope very much to return for a longer stay someday. Thanks!!!!
Mike and Jenny Quinn Onalaska WI USA
- Official Description (provided by the hotel):
- Tasik Ria Resort is one of the most established resorts in Manado. Boutique resort offering friendly services. Tasik Divers is our PADI 5 Star dive centre. They will take you to see Bunaken, Bangka, Lembeh and Buyat. Come and experience our friendly people. ... more less
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- Also Known As:
- Tasik Ria Resort Manado Hotel Manado
- Tasik Ria Hotel Manado
- Manado Tasik Ria Hotel