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“Best Property in Lampung city within budget”

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Sheraton Lampung Hotel
Ranked #5 of 32 Hotels in Bandar Lampung
Siliguri, West Bengal, India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Best Property in Lampung city within budget”
4 of 5 bubbles Reviewed 12 January 2014

This is a Starwood group of hotels....nice property , beautiful swimming pool, its in the heart of the city, they have lounge in airport for pick up and drop.During stay must try SPA.....You can enjoy your evening in bar with live music..

Room Tip: Choose room away from swimming pool to avoid noise of live program..
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gopal666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 27 January 2014
Dear Mr Gopal

Thank you for sharing your recent and nice experience with us at tripadvisor.
We are happy to know that your overall stay with us was an enjoyable and memorable
I am so glad that you enjoyed your time in bar with our live music.
Our lounge in airport is one of our service to our guest for get easly transportation.

On behalf of Sheraton Lampung , we looking forward to welcoming you back to our hotel in the near future.

Best Regard

Izwan Jahri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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194 reviews from our community

Traveller rating
    48
    97
    32
    10
    7
See reviews for
38
17
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99
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
Maroochydore, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 10 January 2014

I have been staying here for 16 years off and on and the place has the warmest hospitality in Lampung. Happy hour in the Lobby Bar is a must and a great place to meet others.

I would never stay anywhere else in Lampung now that I know most of the staff personally.

Room Tip: Pool view rooms are good if you have children or choose a suite if you like to spread out a bit on a...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AGRIG8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 28 January 2014
Dear Mr.Agri

We thank you for taking the time to write and sharing your experiences at trip Advisor. We appreciate for your feed back about our Happy Hour promo in the Lobby. We are pleased to know that you enjoyed the hotel and also it was part of our commitment that to make memorable experiences during your stay at Sheraton Lampung and feel connected to most of our associates.
We are looking forward you back to Sheraton Lampung when you are in Lampung

Best Regards,

Izwan Jahri
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

I stayed here at Sheraton Lampung when I went there for a friends wedding. I chose this hotel because I came one day before the wedding and not planning to go around the city. So I chose a hotel that is decent and has a wide range of facilities. Finally, after searching and read some reviews and rates of some hotels, I chose Sheraton. The rate was reasonably affordable and suit my budget.

I requested for a airport pick up service, the car was okay, Innova if I'm not mistaken with friendly driver. Once I arrived, the frontdesk staff was pretty quick. I got upgrade to higher type room because the type I've booked was full. I also got early check in. The room was great, pretty similar to the pic they put in the web site. The bed was excellent and very comfy. Just like what I need after working very very hard days before I went there.

After I took a nap a while, I walk around the hotel and had lunch at the restaurant there. Pandang wangi if I'm not mistaken. I tried the fried rice. It was okay. Later in the afternoon I swam at the hotel pool. Beautiful pool surrounding. Saw the staff preparing for a buffet at the poolside restaurant. Later in the evening I had dinner there. Pretty reasonable price for a bbq buffet dinner and the live music was nice. Had a great sleep later that night. The breakfast buffet was above average, though I've had better at other hotel. But it was pretty satisfying.

Overall, I really enjoyed my stay at Sheraton Lampung. I've tried the restaurant, the poolside dinner, the swimming pool and the sauna-steam-whirpool at the fitness center too. I've heard the hotel was pretty old, but it is very well maintained I must say. Well, some parts do need some renewal like the changing/shower room at its fitness center. The lockers do need to be replaced with new ones. But those things didn't really bother me, cause other things they've offered were great. Another plus point (in my opnion) for the hotel is that there is a masjid nearby. Just few meters walk. No need to worry, the prayer announcements didn't get to the hotel.

Thank you for Sheraton Lampung staff for the great service. Hope to see again next time I visit Lampung. :))

Room Tip: The hotel doesn't have any elevators. So if you're senior citizen or travelling with kids be...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank herichan_dua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

First time stayed in Sheraton Lampung. We stay there for 2 night.Friendly and warm staff, nice room, great swimming pool with tropical resort view. Restaurant service is nice with good taste of food..

Room Tip: Room with swimming pool view are the best
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rahma U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
153 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

stayed there only 1 night after spending sometime at kiluan bay (we're sooo relief to get back to the civilization from a very simple accommodation at kiluan), friendly & warm reception staffs. our room was good, but as that time there was the wedding ceremony at the swimming pool, the sound was quite annoying. the rest was fine. i think, i'm gonna stay there again if i visit Lampung.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank coquinetto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 15 November 2013
Dear Coquinetto

Thank you for taking your time to write a review at tripadvisor at your current stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience.
And also thank you for your feedback of wedding ceremony at the swimming pool the sound was quite annoying, we apologize and we have taken a particular note for your comments
We are looking forward to welcome you back to our hotel in the near future and please feel free to contact me if I can be of any further assistance.

Best regards

Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi , India
Level Contributor
159 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 9 November 2013 via mobile

Tropical resort type construction. .
Old but well maintained. .
Very friendly courteous staff. ..
Fantastic swimming pool
Pretty good room. .
Breakfast ..basic
Try local cuisine only
Don't try imported beaf steak...no clue to cook a good steak. ..
Average stocked bar...

Stayed November 2013, travelled on business
Helpful?
1 Thank Sibikthomas2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 15 November 2013
Dear Sibikthomas

Greetings from Sheraton Lampung Hotel.

Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel.
We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed our tropical resort, well maintained also very friendly courteous associate. And regards to your breakfast experiences was not met your expectation we are absolutely apologize and I have share to my team and to take some action to address this issue to make our guest convenience during stay at Sheraton Lampung


Once again thanks for being wonderful guests while you were here at Sheraton Lampung Hotel and we do hope that we will see you again.

Best Personal Regards

Izwan Jahri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
103 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

Once again I stayed at Sheraton Lampung, and this time I think the services provided are professional enough. But the room that I got was very poorly maintained condition and feels the building is old and needs to be considered again for all the amenities to keep the good name of Sheraton. I hope if the next time I visit Lampung again I would get a less comfortable room, nice and well maintained.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 31 October 2013
Dear Mr.Albertusguntur

Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience that room , amenities and also building condition were very poorly maintained and also was not up to standard and did not meet your expectation .

We are absolutely apologize and I have share to my team and to take some action to address this issue to make our guest convenience during stay at Sheraton Lampung

We are looking forward welcoming you back to the Sheraton Lampung in the near future.

Best regard

Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Lampung Hotel

Property: Sheraton Lampung Hotel
Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung, Indonesia

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