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“An excellent place to be!!!” 5 of 5 bubbles
Review of Aryaduta Medan

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Aryaduta Medan
Ranked #6 of 69 Hotels in Medan
Eindhoven, Noord-Brabant, Netherlands
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“An excellent place to be!!!”
5 of 5 bubbles Reviewed 4 January 2014

In chaotic Medan, this is the place to be!!! Clean, very helpfull staff and very nice rooms. Affordable prices. Very good restaurant for breakfast, luch and dinner. Yes, certainly a place I can recommend for the demanding traveller.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 8 January 2014
Dear Rob J,

It has been a pleasure accommodating you at Hotel Aryaduta Medan, and thank you for taking the time to review us.

We are extremely pleased to read that you had an enjoyable stay with us and that you enjoyed our facilities and food & beverage choices.

Looking forward to welcoming you again at Hotel Aryaduta Medan.

Best Regards,

The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Jakarta, Indonesia
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

My first experience in an Aryaduta Hotel chains and surprisingly the experience was great. The hotel is located fairly in the middle of Medan, but the entrance was a bit weird where we had to take the elevators to the 9th floor to get to the main lobby. But the awkwardness was diminished by how the hotel's lobby area were. It was clean, cozy, fresh and delightful.

The check in process was a breeze as well and quickly was able to get into our rooms. The room was a deluxe type, but it felt very premium. Touches of luxury can be felt allover and the entire experience was very pleasant.

Room was clean, especially the bathroom. Ample space for wardrobe if needed, the view (that I got) was to the pool. My sleep was very comfortable because of the plush pillows and the perfect mattress.

Breakfast was good and had nothing to complain.

Didn't get the chance to test the Wifi, but my colleague said it was really slow. Don't take my word for it.

Don't like:

Gym. Very minimal equipment and the room is very HUMID. Not a good place to exercise.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ardhi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 15 December 2013
Dear Ardhi R,



Warmest greetings from Hotel Aryaduta Medan,



It was a pleasure reading your favorable review of our property. Thank you for taking the time to write about your experience during your last stay with us.



We are pleased that you enjoyed our facilities and services and that your found the rooms to be pleasant, luxurious and that you had a good night’s rest.



We have noted your comments regarding the WiFi, we are currently changing a few devices which cause delay. This will be repaired within one week. Your comments regarding our Gym facilities have been noted. For your information there are plans a-foot to extend our facilities within the next year.



Looking forward to welcoming you again at Hotel Aryaduta Medan.



Best Regards,



The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kl
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 December 2013

pros:
a) grand hotel
b) nice room (and toilet) -> spacious and clean and was given a swimming pool/gym view so it was really nice
c) breakfast -> good buffet spread BUT the pastry section (croissant, doughnuts, muffins, etc) didn't seem fresh
d) swimming pool and gym -> really nice!
e) wifi -> wifi is available everywhere -> in the room, restaurant, swimming pool area, etc
f) shopping complex -> Paladium Mall -> nothing much about this mall -> pretty boring, the most "exciting" place is probably the hypermarket
g) walking distance to Merdeka Walk -> it is a place for food

cons:
a) slow lift and room a bit far from lift -> if you are travelling with elderly people, do request for a room nearer to the lift
b) receptionist -> requested for rooms beside each other (family of 4 hence needed 2 rooms) but we were told "no more room" -> our tour guide probed him further. that was when he bothered to check and said "okay, we have rooms but have to wait as have not been cleaned (evening time)" -> our request would not have been fulfilled if we did not probe him further

Room Tip: if you are travelling with elderly people, do request for a room nearer to the lift
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anidhskfhf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 9 December 2013
Dear anidhskfhf,



Thank you for choosing Hotel Aryaduta Medan during your last visit to the city, and thank you for your thorough review.



We are pleased to read that you enjoyed our facilities and services and that you found our location to be strategic.



Regarding your comments about our reception staff. We ensure you we have taken the necessary action to rectify this situation and will improve on this service. We have also noted your comments regarding our pastry, and will make sure to control this matter more diligently.



We appreciate the time taken to review our property, and hope to see you again in the near future.



Best Regards,



The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
162 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 7 December 2013

Similar to most of the people I met in Indo, everyone was friendly and polite. The staff at Aryaduta were no exception. The hotel takes up 3 floors (9, 10 and 11) of a building.

There's a beautiful pool on the 9th floor (and a kids pool next to it) and is open air. There was a good choice of breakfast fair from western to local Indonesian and plenty of vegetarian and non-vegetarian options.

That's where the positives end for me. We found stains on the pillows and on the towels. There were a few rust stains in the bathroom along with broken or rotting wood around the bottom of the doors (possibly water damage??) We also saw stains on the seats in the breakfast room. There were Long waiting times for the 2 lifts, one of which broke down during our stay.

We asked if we could take breakfast at one of the tables by the side of the pool but we were told they were only for coffee and snacks in the afternoon. Very odd! It felt more like a bad 3 star hotel rather than a 5 star hotel.

Room Tip: If you want great views of the pool, ask for a room with a balcony on the 11th floor.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank xbisou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 9 December 2013
Dear xbisou,


We appreciate you taking the time to review our property. Thank you for your kind comments regarding our friendly staff, pool area and breakfast selection.

Your comments regarding the room amenities and facilities have be noted. We will make sure to investigate your comments regarding the pillows and towels as well the condition of the bathroom. We ensure you we will improve on this for the future.


Finally regarding your comments on the seating possibilities at the pool area. We will ensure to train our staff properly on this matter. For your reference it is possible for our guests to have breakfast at the pool area.

Once again thank you for taking the time to review our hotel, and we will make sure to improve on the points mentioned by yourself.



Best Regards,



The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

Room is huge and clean. Check in fast.
Food price is high.
Lift a little slow.
Breakfast is ok.
Nice hotel. Will be back to stay.
Pool view is nice. Overall hotel is very well maintained. Staff is courteous.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kryptonite123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 1 December 2013
Dear kryptonite 123,

It was a pleasure to read your review of our property, thank you for taking the time to review your last stay with us.

We are pleased to read that you enjoyed your stay with us, and that you are satisfied with our facilities and services.

Looking forward to welcoming you again at Hotel Aryaduta Medan.



Best Regards,



The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

you know, im sure one of the others is fancy, but the usd exchange rate makes this about 85 usd the 3 visits i have made there. it's a super deal compared to sh*holes like Jakarta. One time we had to have a restaurant dinner and it was amazing. the chef was top rate - my pasta was perfect al dente. you could sense the expertise behind every dish in our party of 4. the crazy pool is pretty fun for lap swimming, my favorite jet lag cure. decent gym. great beds. for the price amazing deal.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sweetmarias2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 20 November 2013
Dear sweetmarias2010


It was a pleasure reading your last review about our property. Thank you for taking the time to review your stay with us.

We are delighted to read that you enjoyed our service and facilities and especially the quality of our food & beverage department. We will make sure to pass on your kind comments to our staff.

Wishing you a pleasant week.


Best Regards,



The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 November 2013 via mobile

Second stay in this great hotel, located in town. Good service with great breakfast for the family. Nice view for breakfast, overlooking city. Nice pool. Hotel connected to a shopping mall. Restaurant, Matahari and such. Manage to catch a movie with kids.

Stayed December 2012, travelled with family
Helpful?
Thank Kamal69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review, 20 November 2013
Dear Kamal69,


Thank you for choosing Hotel Aryaduta Medan for your last visit in Medan. We are delighted to read that you enjoyed your second stay with us, and we are pleased to see that you where satisfied with our service and facilities.


Looking forward to your next visit to Medan.



Best Regards,


The Management at Hotel Aryaduta Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aryaduta Medan

Property: Aryaduta Medan
Address: Jln. Maulana Lubis no. 8, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Medan
#5 Luxury Hotel in Medan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Aryaduta Medan 4.5*
Number of rooms: 195
Official Description (provided by the hotel):
In the heart of the vibrant business and entertainment district of Medan, Aryaduta Medan boasts exceptional comfort in its 195 guest rooms and suites, a multitude of spacious facilities , a breathtaking 35 meters Courtyard Pool and spectacular city views. The hotel is ideally located adjacent to The Mayor's office, 45 minutes drive to Kuala Namu International Airport, walking distance from Merdeka Walk and the train station that runs non stop to the airport is a few minutes drive from the hotel. ... more   less 
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Also Known As:
Medan Aryaduta Hotel

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