This is my 3rd time visiting Medan for business trip and this has also been one of the most excellent business trips. Thanks to JW Marriott who've made this happen!
Location: Perfect. It is in the city centre and has easy access everywhere. Except to the new Kuala Namu airport (of course!). The infrastructure to and from this airport is still a challenge for the government.
Meeting Facility: No complaint at all. All meeting equipments were working very well, including sound system (which is manytimes a problem in other hotels). Lunch and coffee breaks were also great. Support from the hotel staffs was also satisfactory.
Rooms: Wow, it is big. Very well design. Very comfortable! I slept well.
Restaurants: I tried the restaurant for breakfast and dinner. This can be improved. With the price of the dinner (IDR 288.000 per pax), the variety of the food could be better. With almost the same price, I could have a better dinner if it is in Jakarta. However taste is reasonably good.
Check In/Check Out: Very well managed. Quick process. I check out at 3.30 in the morning, and no degradation on services compared to chek in process in afternoon.
Service: One of the best! I had to catch a flight to Pekanbaru city very early morning and had to leave the hotel at 4am and they provided me with a cup coffee for free while waiting for taxi! Well, you can not expect a better service than this! :)
Conclusion: Will surely return.
- Official Description (provided by the hotel):
- The JW Marriott Medan is the first International 5-star hotel in Medan, Indonesia. Each of our 287 new guest rooms boast breathtaking views, contemporary furnishings, luxurious bedding, 37" to 42" flat-panel TV and connectivity to plug and play iPods and other personal devices. Relax with a dip in the outdoor infinity swimming pool. Stay fit with a great workout on our new state of the art fitness equipments in our health club, open 24 hours daily. ... more less
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