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“One of the best in Medan”

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Grand Aston Cityhall Hotel & Serviced Residences
Ranked #5 of 69 Hotels in Medan
Certificate of Excellence
Chicago
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“One of the best in Medan”
5 of 5 bubbles Reviewed 9 July 2012

Stayed for 3 nights, and everything was perfect (location, value, room, service, etc.). Highly recommend it.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiongkok_Lang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 8 July 2012

I was told the hotel rooms were full and hence upgraded to the two bedroom serviced apartment for the night. When I reached, the room was so unclean, dirty. The bathrooms were very narrow and you have to squeeze to get to the toilet. The wash basin was clogged in the rooms as well.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank CEPUGAZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
175 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 bubbles Reviewed 5 July 2012

Grand Aston is well-located in the more upmarket area of the commercial district in Medan, with banks flanking both sides and also Merdeka Walk, a “happening” place with a long line of cafes and eateries that start bustling after sundown, right across the road.

The hotel looked very majestic from the outside and the room was spacious and clean and best of all, the strong rain shower in the bath was really marvellous especially after every outing in humid, air-polluted and noise-polluted Medan. There is also a “Bluebird” taxi designated corner within the hotel compound for their guests’ convenience.

However, there were a few downsides that I feel need mention here. One was that the room was not really sound-proof as the noise of stomping feet and slamming of doors from the top or adjacent rooms could disturb your sleep especially in the still of the night. The other one was that there was no wi-fi in the room except for cable-access internet and I think a hotel of this stature and calibre should consider providing free wi-fi access for all their guests within its entire premises. Another was the breakfast buffet which left much to be desired; there’s plenty of room for improvement in terms of spread, quality and taste and the F&B management should work towards rectifyng this shortfall.

All in all, we found the entire hotel staff to be very friendly and courteous, and yes we did have a good stay in Grand Aston.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 June 2012

The old Ducth hotel that had been renovated, very convenient to stay. Located in central city of Medan, near to Merdeka Walk, a place to hang out with friends. Very nice hospitality, clean room, nice food to taste in the reataurant. The facilities a very good also. I had tried the pool and spa, very nice.
Near also to the polonia airport, so i dont need to rush when i want to fly again.
Fantastic..!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yopie230480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

Grand Aston is a conveniently located hotel, directly opposite Medeka Walk, which is food street with a long row of restaurants and eateries.

Rooms are beautifully designed. Very modern and luxurious. Buffet breakfast was also a treat, with a range and variety of food served. The design of the restaurant was fit for a king, although the furniture were too close to one another.

The lifts were a bit slow, but it wasn't an issue as there were a sufficient number of lifts available. Staff were friendly and polite.

It was a good experience at Grand Aston, and I will surely return.

Room Tip: If on a smaller budget, a normal room is fine. A full service apartment with all amenities can also...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank magnumocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

When they constructed the Hotel, the old Dutch colonial City Hall of Medan is preserved. Now, it housed the historical museum of Medan, and a colonial style European Restaurant. The hotel itself is a modern one with first class hotel rooms and all its related facilities like swimming pool, spa, gym, fine restaurants etcetera. For those who prefer to stay separately from hotel, the serviced residences are available too.

Room Tip: Rooms facing the swimming pool are excellent
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank protasius d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

The room is spacious, clean and very close to food court.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evyrita05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Aston Cityhall Hotel & Serviced Residences

Property: Grand Aston Cityhall Hotel & Serviced Residences
Address: Jln. Balam no. 1, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Medan
#3 Spa Hotel in Medan
#4 Family Hotel in Medan
#4 Luxury Hotel in Medan
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Aston Cityhall Hotel & Serviced Residences 5*
Number of rooms: 210
Official Description (provided by the hotel):
Ideally located in the heart of Medan, exactly 0(zero) km of Medan City and just 60 minutes from International airport by car and 5 minutes away from the train station to International Airport. Free shuttle service to drop off or pick up from and to train station Medan. The hotel offers rooms and suites with dramatic views of the city skyline and within easy walking distance across of the hotel you could experience the most convenient place for hang out as well as dining & shopping. Provides a wide selection of dining options. Guests can sample Chinese and Western cuisines. D'Heritage coffee shop is an ideal places for a cup of coffee, light refreshment and drinks. Guests can enjoy outdoor swimming pool. There is also a spa and wellness centre with professional massage services. ... more   less 
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Also Known As:
Grand Aston City Hall Hotel And Serviced Residences

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