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“Nice hotel, great value for money.”
Review of Swiss-Belinn Medan

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Swiss-Belinn Medan
Ranked #11 of 72 Hotels in Medan
Jakarta, Jakarta Raya, Indonesia
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel, great value for money.”
Reviewed 9 July 2013

It's really worth to stay at Swiss-Belinn Medan. The hotel is small but come with clean and fresh room. The location itself is really great, it's nearby Selat Panjang which one of great culinary spot in downtown. It just five foot way from hotel, you can walk and find delicious Medan cuisine just behind of hotel. I decided to extend my stay at hotel at that time.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sumartok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level 6 Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 7 July 2013

This is the place to stay if you plan to visit Medan just for a short trip. Located 15mins from Polonia Airport and a few major shopping spots. The hotel's free WiFi is fantastic and the 2nd favourite thing about this hotel is its wide variety of breakfast spread, and not to mention scrumptious too. I was in Medan with my bestfriend for a shopping trip and we went crazy at Pajak Ikan which can be reached by bechak in less than 10mins (1 way) for Ruppiah 25,000 return.

Getting around the city is a breeze with so many bechak waiting outside the hotel. There's a convenience store at the ground floor and a coffee shop at the back alley. There's a spa located on the ground floor and a gym on the top floor. Don't expect great views coz as I read in most reviews, many of the hotel's rooms are with no windows but taking a tip from a couple of reviews, I requested for a room on higher floor and with a window. Our room no. 818 fits the bill.

The room is compact, clean and modern. The only thing it lacks is a mini fridge. Room Service menu is value-for-money. Staffs are helpful and friendly. Try to arrange for hotel/airport transfer through the hotel as it is much cheaper than taking a taxi from the airport.

Room Tip: request for room on higher floor and with a window.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nina-NF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 6 July 2013

Poor service for dinner, unprofessional house keeping. I think it's better to give more training to all of the staff. The room is ok even I feel too dark and also the bathroom. but I like the location of this hotel, very strategic, close to the airport and easy to reach anywhere

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank djoko_adrianto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level 5 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 July 2013

I've been staying in this hotel for few times because of the location. Room is big and clean but I find the bathroom is a bit far due to the layout of the room. Buffet breakfast comes with Indonesian food (mee, rice, chicken, vege..) , fruits, omelettes...etc

There are many hawker stalls just behind the hotel serve variety of delicious chinese food that you can enjoy your dinner there.

Stayed May 2013, travelled on business
Helpful?
Thank JessHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review, 14 August 2013
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review
August 14, 2013

Dear Valued Guest,
Warmest Greetings From Swiss-Belinn Medan.

Thank you for staying with us. We would like to express our sincere thanks for time to rated and reviewed our hotel.

As you mentioned on your review, our hotel is strategically located at downtown, and very close to the famous Chinese Culinary Center in Medan, Jalan Selat Panjang and Semarang. Your highlight regarding dining room is being our attention. We do apologize that we failed you in regards to provide optimal dining room. We will ensure that we are more consistent in our service to our guests and we will always improve for sure.

Thank you for your valuable feedbacks and we wish we will have the opportunity to restore your confidence with Swiss-Belinn Medan.


Best regards,
General Manager of Swiss-Belinn Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Level 6 Contributor
142 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 June 2013

We really liked our stay here.
Efficient check-in, friendly staff.
Big room with Wi-Fi at our room, which was not mentioned at the booking.com site, so that was a nice surprise for us.
We had a deluxe room with a window with lobby-view. My experience is that we kept our curtains closed most of the time.

Very big breakfast-buffet till 10, but when we arrived there at 9.20 the staff was already cleaning up much of the buffet. No more waffles or pancakes, although after asking a cook came to make omelettes for me and a few other guests.


Things I found a bit strange: in fact we had only one powerplug in our room to load up telephones, camera, IPad. We needed more, especially as you can only use the electricity during the time you are in the room.

Why is the deposit we had to pay at the check-in when we said we would pay cash higher than the roomrate?


What we really appreciated was that we could keep our room without extra charge till 2 PM, so we could have a shower and change clothes before our flight back to Europe.

Definitely would stay here again!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hippohanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review, 4 July 2013
Dear Valued Guest,

Warmest Greetings From Swiss-Belinn Medan.

Thank you for staying with us at Swiss-Belinn Medan. We are really pleased that we can provide you an efficient check in process and friendly staff.

Regarding the buffet breakfast, it scheduling opens daily from 6 AM until 10 AM. Thank you for bring this issue to be our attention. We will assure it opens base on the schedule. For the power plug, we realized that we should add it and basically it is installing room per room right now. Some rooms had installed the additional and the others are under project to be completed.

We are pleased to know that you will stay with us again. We are always happy to welcoming you back at Swiss-Belinn Medan.


Best regards,
General Manager of Swiss-Belinn Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 June 2013

Overall the hotel was good. Strategic location, near the street food. The room was small but nice, the sheet a bit dirty and the towel a bit old u can see the fabric already worn out. But everything acceptable,for breakfast quite okay. The staff friendly and nice.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kue-mochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review, 4 July 2013
Dear Valued Guest,

Warmest Greetings From Swiss-Belinn Medan.

It has been our great pleasure to welcome you at Swiss-Belinn Medan. We pleased to read that our room and staff was nice for you.

Your remark regarding the sheet and towel has been carefully noted and please rest assured that appropriate action has been taken to ensure we provide you clean and proper linen for your next visit.

We hope you will give us the opportunity of welcoming you again at Swiss-Belinn Medan. In the meantime, we remain at your disposal should you require any further assistance.


Best regards,
General Manager of Swiss-Belinn Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2013

Actually I stayed at this hotel because my first choice for 4 stars hotel is already fully booked. Overal this hotel have good value, great location as it is located at downtown and near Selat Panjang and Semarang (where most of great medan culinary places). One big disappointment is its free wifi connection at hotel rooms. All I can do is browsing. You cannot download or upload anything even for file less than 5 MB. I believe the hotel put bandwith restriction.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RudyTjandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this review, 5 June 2013
Dear Valued Guest,

Warmest Greetings From Swiss-Belinn Medan.

Thank you for staying with us. We would like to express our sincere thanks for time to rated and reviewed our hotel.

As you mentioned on your review, our hotel is strategically located at downtown, near to airport and very close to the famous Chinese Culinary Center in Medan, Jalan Selat Panjang and Semarang. Your highlight regarding internet connection is being our attention. We do apologize that we failed you in regards to provide optimal internet connection. We will ensure that we are more consistent in our service to our guests and we will always improve for sure.

Thank you for your valuable feedbacks and we wish we will have the opportunity to restore your confidence with Swiss-Belinn Medan.


Best regards,
General Manager of Swiss-Belinn Medan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss-Belinn Medan

Property: Swiss-Belinn Medan
Address: Jln. Surabaya no. 88, Medan 20212, Indonesia (Formerly My Dream Hotel)
Region: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 72 Hotels in Medan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Swiss-Belinn Medan 3*
Number of rooms: 175
Official Description (provided by the hotel):
Swiss-Belinn Medan is the newest, modern 3-star hotel in Medan, North Sumatra. Strategically located on Jalan Surabaya in the heart of the city, the hotel offers convenient access to various entertainment and dining options. The hotel is surrounded by the Central Business District and is within walking distance of many shopping areas, making it the ideal option for both business and leisure traveller who are looking for affordable yet convenient accommodation in Medan. ... more   less 
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